ZipRecruiter

Log In

1

Customer Associate Representative Jobs in Federal Way, WA

SI-BONE, Inc

Territory Representative

Seattle, WA · On-site

The Territory Associate Representative must at all times act and conduct company business in an ... Establish rapport and a solid working relationship with surgeon customers as well as with all ...

SI-BONE, Inc

Territory Representative

Seattle, WA · On-site

The Territory Associate Representative must at all times act and conduct company business in an ... Establish rapport and a solid working relationship with surgeon customers as well as with all ...

Adecco

Customer Service Rep

Kent, WA

$18/hr

Responsibilities for a Customer Service Representative include but are not limited to: * Assist ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Adecco US, Inc.

Customer Service Rep

Kent, WA · On-site

$18/hr

Responsibilities for a Customer Service Representative include but are not limited to: * Assist ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Lennar

Customer Care Rep

Black Diamond, WA · On-site

$19.64 - $35/hr

Customer Care Representative We Are Lennar Lennar is one of the nation's leading homebuilders ... Associate's degree or equivalent is preferred. * 1-3 years of experience in residential customer ...

Lennar

Customer Care Rep

Black Diamond, WA · On-site

$19.64 - $35/hr

Customer Care Representative We Are Lennar Lennar is one of the nation's leading homebuilders ... Associate's degree or equivalent is preferred. * 1-3 years of experience in residential customer ...

BradyPLUS

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

This range represents what the company reasonably expects to pay an associate for this role based ... Built on strong customer relationships and deep industry knowledge, we go beyond distribution ...

Brady Plus

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

Customer Solutions Representative As a Customer Solutions Representative you will manage and ... This range represents what the company reasonably expects to pay an associate for this role based ...

Circle K

Customer Service Representative

Seattle, WA

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Lacey, WA · On-site

$17.50 - $23.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

next page

Showing results 1-20

All JobsCustomer Associate Representative JobsCustomer Associate Representative Jobs in Federal Way, WA

Customer Associate Representative information

See Federal Way, WA salary details

$11

$20

$30

How much do customer associate representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer associate representative in Federal Way, WA is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.37 per hour, depending on experience, location, and employer.

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.
Customer Associate Representative jobs near you

Surgical Sales Associate Rep / Account Manager

Tacoma, WA • On-site

Shamrock Surgical
See more jobs at Shamrock Surgicalexternal

$80K - $140K/yr

Full-time

Re-posted 20 days ago

Job description

Associate Sales Representative / Account Manager - Portland, OR; Tacoma, WA; Vancouver, WA


Category Sales

Location Portland, OR; Tacoma, WA; Vancouver, WA

Business Cardiac Surgery

Territory Pacific Northwest

Products Medtronic ECLS, Medtronic ECT, CardioQuip, Helios, Anivia, and Century

Job Type Full Time

Compensation Base Pay plus Commissions. Full Benefits

Travel Percentage 75%+

Experience Required 2+ years

Education Required

Bachelors Degree Mandatory, Science or Business

Graduate Degree Preferred, Science or Business


About Us

We are a medical distribution company specializing in high tech cardiac surgical devices. We were formed with one simple goal – to deliver the best surgical product support on the market.

We are dedicated to providing excellent products and support to help improve patient outcomes. We are committed to delivering value to all stakeholders in a surgical practice now and into the future. We promise to support surgical needs with the highest integrity, ethics, and respect.

Shamrock Surgical is an Equal Opportunity Employer


Position Description

To gain market share in the ECLS & CVOR businesses. Account Manager will be responsible for achieving quarterly revenue and unit goals in their territory

Qualifications

  • Sales Experience Preferred.
  • Track record of success in high pressure, selling environment.
  • Excellent written and verbal communication skills.
  • Outstanding selling and negotiation skills.
  • Demonstrated ability to effectively forecast for results.
  • Ability to successfully plan and mange accounts.
  • Ability to develop and successfully follow through with a strategic plan.

Position Responsibilities

1. Conduct sales calls to promote and sell Shamrock Surgical’s Portfolio to existing and competitive customers based on a strategic plan.

2. Develop, implement, and effectively follow through with a quarterly strategic sales plan to achieve sales goals and objectives.

3. Create a detailed forecast with customer commitments as a measure of success.

4. Identify, qualify, and close new and existing customers consistent with established sales plans and key accounts.

5. Maximize revenue potential by targeting specific customers to gain sales leads and develop business opportunities to drive growth.

6. Develop and maintain a high-level of expertise in Cardiac Surgical Based Therapies products.

7. Provide feedback and information on competitive activity, changes in markets, distribution and pricing.

8. Coordinate customer activities at all assigned meetings.

9. Train and educate customers on the safe and effective use of products covered by Shamrock Surgical.

10. Complete all administrative reporting accurately, in a timely manner and in the requested format (i.e. expense reports, account profiles and analysis, daily planners, weekly activity, competitive updates, and inventory log).

11. Manage time, assets and resources in a cost effective manner; manage territory budget in accordance with the strategic territory plan and within the guidelines of Management.

12. Maintain adequate inventory (trunk stock) and assist in the reallocation and delivery of product.

13. Maintain knowledge of current industry trends and all Shamrock Surgical products. Keep updated on the products and strategies of competitive companies.

14. Participate in sales training as required.


Desired/Preferred Qualifications

  • MBA with 2+ years medical device or surgical products selling experience
  • Cardiac OR or Cardiac ICU Nurse
  • Graduate Degree preferred in Science or Business
  • 2+ years medical selling experience preferred
  • Surgical Sales Experience
  • CVOR Sales Experience
  • ECMO Specialist
  • RT, RN, or CCP

Physical Job Requirements

  • Lifting and carrying Capital Equipment
  • Sitting, standing and/or walking for up to eight hours per day
  • Operating a moving vehicle
  • Environmental exposures include eye protection, infectious disease and radiation
  • Ability to travel extensively by car and plane. Must have valid driver’s license for state of residency.
  • Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule

Reasonable accommodations may be made to enable individuals with disabilities to perform