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Customer Assistant Representative Jobs in Virginia

PrideStaff

Customer Service Representative

Lorton, VA · On-site

$18/hr

Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades ... M-F, 8:30am-5:00pm Full-Time Job Responsibilities : · Assist with Account Receivables · Help ...

Woodfin

Customer Service Representative

Richmond, VA · On-site

$20 - $25/hr

Professionally and promptly assist customers with inquiries, resolving concerns related to budget ... Customer Service Representatives possess excellent verbal and written communication skills. They ...

U-Haul

Customer Service Representative

Mount Crawford, VA · On-site

$12.77 - $13.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Henrico, VA · On-site

$12.77 - $13.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12.77 - $13.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Assistant Representative information

What is a customer assistant representative?

Customer Assistant Representatives are professionals who help customers by providing information, resolving issues, and assisting with orders or services. They typically work in retail, call centers, or service-based industries, acting as a point of contact between the company and its customers. Their main duties include answering inquiries, processing transactions, handling complaints, and ensuring customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a customer assistant representative?

To thrive as a Customer Assistant Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out in delivering excellent customer service. These skills and qualities are crucial for effectively addressing customer needs, ensuring satisfaction, and contributing to a positive brand image.

What challenges do customer assistant representatives face and how can they be managed?

Customer Assistant Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly resolving complex issues. Successfully managing these situations involves active listening, maintaining patience under pressure, and using clear communication to de-escalate tense interactions. Developing strong problem-solving skills and being familiar with company policies and resources can also help representatives deliver effective solutions while maintaining a positive customer experience.

What is the difference between Customer Assistant Representative vs Customer Service Associate?

AspectCustomer Assistant RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer experience in retail or customer serviceHigh school diploma; similar experience preferred
Work EnvironmentRetail stores, call centers, or service desksRetail stores, call centers, or online support
Employer & Industry UsageCommon in retail, hospitality, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesSimilar roles with slight variations in job scope

Both Customer Assistant Representatives and Customer Service Associates typically require similar credentials and work in comparable environments within retail and service industries. While their job titles may differ slightly, their roles focus on assisting customers, resolving issues, and providing support. The main difference lies in specific employer terminology or regional usage, but overall, they serve similar functions in customer support teams.

Is remote customer assistant representative a stressful job?

A remote customer assistant representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, the level of stress varies depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.

What are the most commonly searched types of Customer Representative jobs in Virginia?

The most popular types of Customer Representative jobs in Virginia are:

What cities in Virginia are hiring for Customer Assistant Representative jobs?

Cities in Virginia with the most Customer Assistant Representative job openings:

Customer Assistant Representative jobs near you
Infographic showing various Customer Assistant Representative job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Service Representative

Lorton, VA • On-site

PrideStaff
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about PrideStaffexternal

$18/hr

Full-time

Re-posted 17 days ago

Job description

Our client in the electric industry is looking for a personable and detail-organized Customer Service Representative to join their team! If you have an upbeat personality and love assisting others, this is the job for you. Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades people.

Compensation: $18.00

Location: Lorton, VA

Schedule: M-F, 8:30am-5:00pm Full-Time

Job Responsibilities:

· Assist with Account Receivables

· Help conduct scheduling

· Take inbound and outbound calls

· Utilize Customer intake processes

· Participate in suggestive sales

· Assist with dispatch

The ideal candidates will have:

  • 2-4 years of Customer Service experience in the trades or similar service industry experience.
  • A team player attitude
  • Able to work in fast-pace environment
  • Tech savviness
  • A Friendly personality
  • Customer service oriented mindset

To the right professional, our client offers:

  • Excellent compensation
  • Comprehensive benefits including health, life, & dental insurance, 401K and paid vacation
  • Great career growth potential
  • Opportunity to work for a growing, prominent organization

Company Description

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!

PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

View All PrideStaff Jobs