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Customer Assistant Representative Jobs in Florida

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring ... Respond to incoming calls, emails, or chat messages from customers * Assist customers with order ...

Firstsource

Customer Service Representative

Palm Bay, FL · On-site

$19.50/hr

Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr Onsite located at 2330 ... Forward call to Tier2 Tech Support if unable to assist. Track and document account information on ...

Archer Travel Service, Inc

Customer Representative

Miami, FL · On-site

$15.25 - $20.75/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

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Customer Assistant Representative information

What is a customer assistant representative?

Customer Assistant Representatives are professionals who help customers by providing information, resolving issues, and assisting with orders or services. They typically work in retail, call centers, or service-based industries, acting as a point of contact between the company and its customers. Their main duties include answering inquiries, processing transactions, handling complaints, and ensuring customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a customer assistant representative?

To thrive as a Customer Assistant Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out in delivering excellent customer service. These skills and qualities are crucial for effectively addressing customer needs, ensuring satisfaction, and contributing to a positive brand image.

What challenges do customer assistant representatives face and how can they be managed?

Customer Assistant Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly resolving complex issues. Successfully managing these situations involves active listening, maintaining patience under pressure, and using clear communication to de-escalate tense interactions. Developing strong problem-solving skills and being familiar with company policies and resources can also help representatives deliver effective solutions while maintaining a positive customer experience.

What is the difference between Customer Assistant Representative vs Customer Service Associate?

AspectCustomer Assistant RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer experience in retail or customer serviceHigh school diploma; similar experience preferred
Work EnvironmentRetail stores, call centers, or service desksRetail stores, call centers, or online support
Employer & Industry UsageCommon in retail, hospitality, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesSimilar roles with slight variations in job scope

Both Customer Assistant Representatives and Customer Service Associates typically require similar credentials and work in comparable environments within retail and service industries. While their job titles may differ slightly, their roles focus on assisting customers, resolving issues, and providing support. The main difference lies in specific employer terminology or regional usage, but overall, they serve similar functions in customer support teams.

Is remote customer assistant representative a stressful job?

A remote customer assistant representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, the level of stress varies depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.

What are the most commonly searched types of Customer Representative jobs in Florida?

The most popular types of Customer Representative jobs in Florida are:

What cities in Florida are hiring for Customer Assistant Representative jobs?

Cities in Florida with the most Customer Assistant Representative job openings:

Customer Assistant Representative jobs near you
Infographic showing various Customer Assistant Representative job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Representative

Tallahassee, FL • On-site

Alumni Hall Stores, LLC
Retail • 11 - 50 employees
Learn more about Alumni Hall Stores, LLCexternal

$13.75 - $18.75/hr

Part-time

Posted 20 days ago

Alumni Hall rating

6.4

Company rating: 6.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description


Alumni Hall Customer Service Rep

Reports To: Store Management

Status: Part-Time

Responsibilities:

• Greet and acknowledge all customers

• Assist customers with locating merchandise

• Fold, size, and replenish merchandise

• Assist in cleaning the store, cash wrap, and fitting rooms

• Assist in merchandise displays

• Communicate with the management staff any customer requests/concerns

• Operate the cash register by ringing up customer sales

• Assist in completion of customer returns & adhering to the company policy

• Assist brand reps in customer service & the Checkout Experience (email capture, following return policy, etc.) 

• Develop a working knowledge of collegiate sports and local university activities

Qualifications:

• Must be 18 years or older

• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends.

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.


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