Job Title Customer Service Representative Direct Report Store Manager Department Store Operations ... Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a ...
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Job Title Customer Service Representative Direct Report Store Manager Department Store Operations ... Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a ...
Customer Service Representative (Full Time)
Edmonton, AB · On-site
CA$16/hr
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations ... Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a ...
Quick apply
Customer Service Representative (Full Time)
Edmonton, AB · On-site
CA$16/hr
Job Title Customer Service Representative Direct Report Store Manager Department Store Operations ... Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a ...
The customer service representative is responsible for growing sales by partnering with other ... May assist management with scheduling and tracking of movers and drivers in accordance with move ...
The customer service representative is responsible for growing sales by partnering with other ... May assist management with scheduling and tracking of movers and drivers in accordance with move ...
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
... * Assist patrons complete the online enrollment in the Winner's Zone and signs Casino patrons to ... customer matters. PHYSICAL DEMANDS The physical demands described here are representative of those ...
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... * Assist patrons complete the online enrollment in the Winner's Zone and signs Casino patrons to ... customer matters. PHYSICAL DEMANDS The physical demands described here are representative of those ...
Customer Service Representative - Olds
Olds, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
Customer Service Representative - Olds
Olds, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
Customer Service Representative - Olds
Olds, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
Customer Service Representative - Olds
Olds, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
Customer Care Representative - Lloydminster
Lloydminster, AB · On-site
CA$20 - CA$23/hr
If so, we think you belong here at Connect Hearing as a Customer Care Representative! Who we are ... operations Assist with cleanings and minor in-clinic device repairs - don't worry, training ...
Customer Care Representative - Lloydminster
Lloydminster, AB · On-site
CA$20 - CA$23/hr
If so, we think you belong here at Connect Hearing as a Customer Care Representative! Who we are ... operations Assist with cleanings and minor in-clinic device repairs - don't worry, training ...
The Customer Service Representative 1 provides quality customer service to ensure customer ... Ensure compliance with all corporate and departmental policies and procedures. Assist with facility ...
The Customer Service Representative 1 provides quality customer service to ensure customer ... Ensure compliance with all corporate and departmental policies and procedures. Assist with facility ...
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
Objective of Position Act as a liaison between customers and the company. Assist with complaints, orders, errors, account questions, billing, cancellations, and other inquiries. Accountabilities 50 ...
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Objective of Position Act as a liaison between customers and the company. Assist with complaints, orders, errors, account questions, billing, cancellations, and other inquiries. Accountabilities 50 ...
Reporting to the Assistant Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and ...
Reporting to the Assistant Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and ...
Reporting to the Assistant Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and ...
Reporting to the Assistant Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and ...
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone ... orders Assist in various telemarketing projects The chosen individual will posses strong ...
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone ... orders Assist in various telemarketing projects The chosen individual will posses strong ...
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone ... orders Assist in various telemarketing projects The chosen individual will posses strong ...
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone ... orders Assist in various telemarketing projects The chosen individual will posses strong ...
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
New
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
New
Customer Service Representative (Calgary South)
Calgary, AB · On-site
CA$17/hr
As a Customer Service Representative you will be the first point of contact, creating a positive ... Employee discounts What you'll be doing: * Assist and greet customers, both in person and over the ...
Quick apply
Customer Service Representative (Calgary South)
Calgary, AB · On-site
CA$17/hr
As a Customer Service Representative you will be the first point of contact, creating a positive ... Employee discounts What you'll be doing: * Assist and greet customers, both in person and over the ...
Customer Service Representative - Cold Lake
Cold Lake, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
New
Customer Service Representative - Cold Lake
Cold Lake, AB · On-site
CA$17.50/hr
... opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Provide directions and general assistance * Assist to assess condition of rental upon return
New
... online customer. * Assist with general internal initiatives related to Group Benefits services ... A Human Resources representative will work with applicants who request a reasonable accommodation ...
... online customer. * Assist with general internal initiatives related to Group Benefits services ... A Human Resources representative will work with applicants who request a reasonable accommodation ...
Customer Assistant Representative information
What is a customer assistant representative?
Customer Assistant Representatives are professionals who help customers by providing information, resolving issues, and assisting with orders or services. They typically work in retail, call centers, or service-based industries, acting as a point of contact between the company and its customers. Their main duties include answering inquiries, processing transactions, handling complaints, and ensuring customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.
What skills and qualifications are needed to be a customer assistant representative?
To thrive as a Customer Assistant Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out in delivering excellent customer service. These skills and qualities are crucial for effectively addressing customer needs, ensuring satisfaction, and contributing to a positive brand image.
What challenges do customer assistant representatives face and how can they be managed?
Customer Assistant Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly resolving complex issues. Successfully managing these situations involves active listening, maintaining patience under pressure, and using clear communication to de-escalate tense interactions. Developing strong problem-solving skills and being familiar with company policies and resources can also help representatives deliver effective solutions while maintaining a positive customer experience.
What is the difference between Customer Assistant Representative vs Customer Service Associate?
| Aspect | Customer Assistant Representative | Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer experience in retail or customer service | High school diploma; similar experience preferred |
| Work Environment | Retail stores, call centers, or service desks | Retail stores, call centers, or online support |
| Employer & Industry Usage | Common in retail, hospitality, and service industries | Widespread across retail, telecom, and service sectors |
| Search & Comparison Intent | Often compared for entry-level customer support roles | Similar roles with slight variations in job scope |
Both Customer Assistant Representatives and Customer Service Associates typically require similar credentials and work in comparable environments within retail and service industries. While their job titles may differ slightly, their roles focus on assisting customers, resolving issues, and providing support. The main difference lies in specific employer terminology or regional usage, but overall, they serve similar functions in customer support teams.
Is remote customer assistant representative a stressful job?
A remote customer assistant representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, the level of stress varies depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.
What are the most commonly searched types of Customer Representative jobs in Alberta?
The most popular types of Customer Representative jobs in Alberta are:
What cities in Alberta are hiring for Customer Assistant Representative jobs?
Cities in Alberta with the most Customer Assistant Representative job openings:
Customer Service Representative (Full Time)
Calgary, AB
Homes Alive Pets
• 51 - 200 employees51 - 200 employees
CA$16/hr
Full-time
Medical, Dental, Vision, Life, PTO
Posted 17 days ago
Job description
Why Homes Alive Pets?
This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.
You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.
Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.
There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.
Job Title
Customer Service Representative
Direct Report
Store Manager
Department
Store Operations
Location
110-6711 Macleod Trail SW Calgary AB, T2H 2T3
Summary
Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.
The ideal Customer Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.
Core Competencies
- A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.
- Strong Communication Skills. Ability to clearly communicate with customers and other staff.
- Resilience. Ability to remain calm and navigate through high stress situations
Behaviour & Skills
- Customer Service
- Excellent time management & attention to detail
- Excellent teamwork & collaborative abilities
- Confident & articulate communication
- Trustworthy & positive attitude
- Understanding of pet nutrition & needs
- Ability to lift 50lbs
Job Responsibilities
Customer Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:
Customer Service
- To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
- Operate cash registers and accurately handle cash.
Store Appearance
- Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.
Employee Service
- Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.
System Maintenance
- Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.
Self-Development
- Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).
A Day in the Life of a Customer Service Representative
Each day as a Customer Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)
Schedule
- Full-time Customer Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.
- Shifts are determined at the discretion of the Store Manager.
Compensation
$16.00/hr.
Benefits.
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Staff discounts
About Homes Alive Pets
Sourced by ZipRecruiter