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Customer Assistance Jobs in Silver Spring, MD (NOW HIRING)

AutoZone

Retail Sales Associate - Full Time

Baltimore, MD · On-site

$15 - $17.25/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Brooklyn Park, MD · On-site

$14.50 - $16.75/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Leesburg, VA

$15.25 - $17.50/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Annandale, VA

$15 - $17.25/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Baltimore, MD · On-site

$15 - $17.25/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Glen Burnie, MD · On-site

$14.75 - $16.75/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Falls Church, VA · On-site

$16 - $18.50/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Silver Spring, MD · On-site

$15.50 - $17.75/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

Ourisman Automotive of Laurel

LOT ATTENDANT

Laurel, MD · On-site

$15/hr

From $15.00 per hour Ourisman Automotive Group is looking for a courteous, professional, easy-to-work-with, and responsible individual to help us with our Lot maintenance and customer assistance.

AutoZone

Retail Sales Associate - Full Time

Alexandria, VA · On-site

$14.10 - $15.28/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Oxon Hill, MD · On-site

$15.30 - $16.48/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Falls Church, VA · On-site

$14.10 - $15.28/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Glen Burnie, MD · On-site

$15.20 - $15.66/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Frederick, MD · On-site

$15.20 - $15.66/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Baltimore, MD · On-site

$15.20 - $15.66/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Baltimore, MD · On-site

$15.20 - $15.66/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

AutoZone

Retail Sales Associate - Full Time

Germantown, MD · On-site

$18.21 - $18.74/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

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Showing results 21-40

All JobsCustomer Assistance JobsCustomer Assistance Jobs in Silver Spring, MD

Customer Assistance information

See Silver Spring, MD salary details

$10

$19

$27

How much do customer assistance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer assistance in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Customer Assistance vs Customer Service Representative?

AspectCustomer AssistanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; training often provided by employer
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, telecommunications, bankingRetail, hospitality, tech companies
Common Search & ComparisonCustomer Assistance vs Customer Service Representative

Customer Assistance and Customer Service Representative roles often overlap but differ slightly. Customer Assistance typically emphasizes guiding customers through specific issues or processes, often in technical or retail settings. Customer Service Representatives handle broader customer inquiries, complaints, and support across various industries. Both roles require strong communication skills and a focus on customer satisfaction, but Customer Assistance may involve more technical or product-specific support.

Is remote customer assistance a stressful job?

Remote customer assistance jobs can be stressful due to high call volumes, difficult customer interactions, and the need for strong communication skills. However, they often offer flexible schedules and the ability to work from home, which can help manage stress levels. Proper training and experience can also improve job comfort and efficiency.

What are the most commonly searched types of Customer Assistance jobs in Silver Spring, MD?

The most popular types of Customer Assistance jobs in Silver Spring, MD are:

Customer Assistance jobs near you
Infographic showing various Customer Assistance job openings in Silver Spring, MD as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Retail Sales Associate - Full Time

AutoZone

Baltimore, MD • On-site

$15 - $17.25/hr

Full-time

Re-posted 25 days ago

AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,932 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. 

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth.  AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public. 
What We're Looking For 
  • Minimum Age Requirement: Must be at least 18 years old to apply. 
  • Automotive Knowledge:  Basic knowledge of automotive parts is required. 
  • Physical Requirements:  Ability to lift, load and deliver merchandise. 
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. 
You'll Go The Extra Mile If You Have 
  • Education:  High school diploma or equivalent (GED)     
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
  • Automotive Retail: Previous experience in automotive retail  
  • Certifications:  Automotive Service Excellence (ASE) Certification 
  • Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.  
  • Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.  
  • Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.  
  • Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.  
  • Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.  
  • Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.  
  • Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions. 

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

AutoZone logo

About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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