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Customer Assistance Associate Jobs in Rochester, MI

Dollar Tree

Customer Service Associate II

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate II

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollar Tree

Customer Service Associate II

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate II

Detroit, MI

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollar Tree

Customer Service Associate II

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate II

Detroit, MI

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate II

Eastpointe, MI · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Petco

Sales Associate

Sterling Heights, MI

$13 - $17.75/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... Regular engagement with customers on the sales floor, including providing customer assistance and ...

Petco

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... Regular engagement with customers on the sales floor, including providing customer assistance and ...

Dollar Tree

Customer Service Associate I

Troy, MI · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollar Tree

Customer Service Associate I

Macomb, MI · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Southfield, MI · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Chesterfield, MI · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Warren, MI · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollar Tree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollar Tree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

Dollartree

Customer Service Associate I

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...

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Showing results 1-20

All JobsCustomer Assistance Associate JobsCustomer Assistance Associate Jobs in Rochester, MI

Customer Assistance Associate information

See Rochester, MI salary details

$49.7K

$55.2K

$59.4K

How much do customer assistance associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer assistance associate in Rochester, MI is $55,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $57,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Customer Assistance Associate typically does not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs paying this amount consistently without a degree are uncommon and may involve commission-based earnings or business ownership.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What are the key skills and qualifications needed to thrive as a Customer Assistance Associate, and why are they important?

To thrive as a Customer Assistance Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer inquiries and ensuring satisfaction. These skills and qualities are vital for delivering excellent customer service and fostering customer loyalty in a competitive retail or service environment.

What are some common challenges faced by Customer Assistance Associates, and how can they be effectively managed?

Customer Assistance Associates often encounter challenges such as handling difficult customers, managing high call or service volumes, and adapting to shifting company policies or products. Successfully navigating these situations involves maintaining a calm and empathetic demeanor, using active listening skills, and being knowledgeable about company resources and procedures. Many organizations provide ongoing training and support to help associates handle these challenges, and team collaboration is encouraged so associates can share solutions and best practices.

What are Customer Assistance Associates?

Customer Assistance Associates are frontline employees who assist customers by answering questions, resolving issues, and providing information about products or services. They often work in retail stores, call centers, or online support settings. Their primary goal is to ensure customers have a positive experience, address their concerns efficiently, and contribute to overall customer satisfaction. These associates may also handle returns, process transactions, and help maintain store organization. Excellent communication and problem-solving skills are essential for this role.

What do you do as a customer service associate?

A customer service associate handles customer inquiries, provides information about products or services, resolves complaints, and assists with transactions. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make 2000 a week working from home?

A Customer Assistance Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve taking on high-volume or specialized roles, working additional hours, or earning bonuses, but it is generally above average for standard customer support positions. Building skills in relevant tools and maintaining consistent performance can help increase earning potential.

What is the job role of a customer support associate?

A customer support associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.
What are popular job titles related to Customer Assistance Associate jobs in Rochester, MI? For Customer Assistance Associate jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Customer Assistance Associate jobs? Cities near Rochester, MI with the most Customer Assistance Associate job openings:
Customer Assistance Associate jobs near you
Customer Service Associate II

Customer Service Associate II

Dollar Tree

Detroit, MI • On-site

$14.25 - $19.75/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,459 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:
  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned*

Your Skills and Experience:
  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • High level of integrity is required
  • Proficiency in basic math for cash accounting is required

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
20430 Van Dyke,Detroit,Michigan 48234
06224
Dollar Tree

What Dollar Tree employees say

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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