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Customer Assistance Associate Jobs in Rochester, MI

AutoZone

Retail Sales Associate - Full Time

Pontiac, MI · On-site

$15 - $17.25/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI · On-site

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI · On-site

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Richmond, MI

$13.50 - $15.50/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Pontiac, MI · On-site

$15 - $17.25/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Ferndale, MI · On-site

$14 - $16/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Richmond, MI · On-site

$13.50 - $15.50/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

Raising Cane's

Customer Service Associate

Novi, MI

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

Raising Cane's

Customer Service Associate

Novi, MI

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

New

PetSmart

PetsHotel Associate

Utica, MI · On-site

$13.75 - $15.75/hr

Tuition assistance * Associate discounts and perks * Paid time off for fulltime associates * Career ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

PetsHotel Associate

Troy, MI · On-site

$14 - $16.25/hr

Tuition assistance * Associate discounts and perks * Paid time off for fulltime associates * Career ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

PetsHotel Associate

Southfield, MI · On-site

$13.75 - $15.75/hr

Tuition assistance * Associate discounts and perks * Paid time off for fulltime associates * Career ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

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Showing results 1-20

All JobsCustomer Assistance Associate JobsCustomer Assistance Associate Jobs in Rochester, MI

Customer Assistance Associate information

See Rochester, MI salary details

$49.7K

$55.2K

$59.4K

How much do customer assistance associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer assistance associate in Rochester, MI is $55,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $57,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Customer Assistance Associate typically does not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs paying this amount consistently without a degree are uncommon and may involve commission-based earnings or business ownership.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What are the key skills and qualifications needed to thrive as a Customer Assistance Associate, and why are they important?

To thrive as a Customer Assistance Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer inquiries and ensuring satisfaction. These skills and qualities are vital for delivering excellent customer service and fostering customer loyalty in a competitive retail or service environment.

What are some common challenges faced by Customer Assistance Associates, and how can they be effectively managed?

Customer Assistance Associates often encounter challenges such as handling difficult customers, managing high call or service volumes, and adapting to shifting company policies or products. Successfully navigating these situations involves maintaining a calm and empathetic demeanor, using active listening skills, and being knowledgeable about company resources and procedures. Many organizations provide ongoing training and support to help associates handle these challenges, and team collaboration is encouraged so associates can share solutions and best practices.

What are Customer Assistance Associates?

Customer Assistance Associates are frontline employees who assist customers by answering questions, resolving issues, and providing information about products or services. They often work in retail stores, call centers, or online support settings. Their primary goal is to ensure customers have a positive experience, address their concerns efficiently, and contribute to overall customer satisfaction. These associates may also handle returns, process transactions, and help maintain store organization. Excellent communication and problem-solving skills are essential for this role.

What do you do as a customer service associate?

A customer service associate handles customer inquiries, provides information about products or services, resolves complaints, and assists with transactions. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make 2000 a week working from home?

A Customer Assistance Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve taking on high-volume or specialized roles, working additional hours, or earning bonuses, but it is generally above average for standard customer support positions. Building skills in relevant tools and maintaining consistent performance can help increase earning potential.

What is the job role of a customer support associate?

A customer support associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.
What are popular job titles related to Customer Assistance Associate jobs in Rochester, MI? For Customer Assistance Associate jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Customer Assistance Associate jobs? Cities near Rochester, MI with the most Customer Assistance Associate job openings:
Customer Assistance Associate jobs near you
Retail Sales Associate - Full Time

Retail Sales Associate - Full Time

AutoZone

Pontiac, MI • On-site

$15 - $17.25/hr

Full-time

Posted 8 days ago

AutoZone rating

5.3

Company rating: 5.3 out of 10

Based on 1,885 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. 

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth.  AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public. 
What We're Looking For 
  • Minimum Age Requirement: Must be at least 18 years old to apply. 
  • Automotive Knowledge:  Basic knowledge of automotive parts is required. 
  • Physical Requirements:  Ability to lift, load and deliver merchandise. 
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. 
You'll Go The Extra Mile If You Have 
  • Education:  High school diploma or equivalent (GED)     
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
  • Automotive Retail: Previous experience in automotive retail  
  • Certifications:  Automotive Service Excellence (ASE) Certification 
  • Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.  
  • Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.  
  • Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.  
  • Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.  
  • Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.  
  • Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.  
  • Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions. 

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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