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Customer Assistance Associate Jobs in Rochester, MI

AutoZone

Retail Sales Associate - Full Time

Romeo, MI

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI · On-site

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI · On-site

$14.75 - $17/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Richmond, MI

$13.50 - $15.50/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Utica, MI

$13.75 - $15.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Pontiac, MI

$15 - $17.25/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Ferndale, MI · On-site

$14 - $16/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Richmond, MI · On-site

$13.50 - $15.50/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Detroit, MI · On-site

$13.50 - $15.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Chesterfield, MI · On-site

$13.75 - $15.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Washington, MI · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Pontiac, MI · On-site

$15 - $17.25/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly ...

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Showing results 1-20

All JobsCustomer Assistance Associate JobsCustomer Assistance Associate Jobs in Rochester, MI

Customer Assistance Associate information

See Rochester, MI salary details

$49.7K

$55.2K

$59.4K

How much do customer assistance associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer assistance associate in Rochester, MI is $55,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What job categories do people searching Customer Assistance Associate jobs in Rochester, MI look for? The top searched job categories for Customer Assistance Associate jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Customer Assistance Associate jobs? Cities near Rochester, MI with the most Customer Assistance Associate job openings:
Customer Assistance Associate jobs near you

Retail Sales Associate - Full Time

AutoZone

Chesterfield, MI

$14 - $16.25/hr

Full-time

Re-posted 19 days ago

AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,918 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. 

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth.  AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public. 
What We're Looking For 
  • Minimum Age Requirement: Must be at least 18 years old to apply. 
  • Automotive Knowledge:  Basic knowledge of automotive parts is required. 
  • Physical Requirements:  Ability to lift, load and deliver merchandise. 
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. 
You'll Go The Extra Mile If You Have 
  • Education:  High school diploma or equivalent (GED)     
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
  • Automotive Retail: Previous experience in automotive retail  
  • Certifications:  Automotive Service Excellence (ASE) Certification 
  • Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.  
  • Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.  
  • Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.  
  • Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.  
  • Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.  
  • Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.  
  • Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions. 

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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