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Customer Assistance Associate Jobs in Colorado (NOW HIRING)

Hertz

Customer Service Associate

Aspen, CO · On-site

$21/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Hertz

Part Time Customer Service Associate

Aspen, CO · On-site

$21/hr

Part Time Customer Service Associate As a Part Time Customer Service Associate, you will be ... Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym ...

Hertz

Customer Service Associate

Grand Junction, CO · On-site

$19/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Hertz

Customer Service Associate

Aspen, CO · On-site

$21/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Hertz

Customer Service Associate

Durango, CO · On-site

$18/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Hertz

Customer Service Associate

Montrose, CO · On-site

$19/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Hertz

Part Time Customer Service Associate

Aspen, CO

$21/hr

As a Part Time Customer Service Associate , you will be interacting with our customers to provide ... Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym ...

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Showing results 21-40

All JobsCustomer Assistance Associate JobsCustomer Assistance Associate Jobs in Colorado

Customer Assistance Associate information

See Colorado salary details

$56.8K

$63.1K

$67.8K

How much do customer assistance associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer assistance associate in Colorado is $63,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What are popular job titles related to Customer Assistance Associate jobs in Colorado? For Customer Assistance Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Assistance Associate jobs in Colorado look for? The top searched job categories for Customer Assistance Associate jobs in Colorado are:
What cities in Colorado are hiring for Customer Assistance Associate jobs? Cities in Colorado with the most Customer Assistance Associate job openings:
Customer Assistance Associate jobs near you

Customer Service Associate

Hertz

Aspen, CO • On-site

$21/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description


As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
What You'll Get:
  • Hourly Rate is $21.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Up to 40% off the base rate of any standard Hertz Rental
    • Medical, Dental & Vision plan options
    • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
    • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
    • Paid Parental Leave & Adoption Assistance
    • Employee Assistance Program for employees & family
    • Educational Reimbursement & Discounts
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time

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About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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