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Customer Analytics Manager Jobs in Virginia (NOW HIRING)

Dollartree

Manager Reporting And Analytics

Chesapeake, VA · On-site

$125K - $141K/yr

The Manager, Store Ops Reporting & Analytics, will be responsible for providing leadership focused ... Who We Are: At Dollar Tree, we make a difference in the lives of our customers every day by ...

shrm

Manager, Data Insights

Alexandria, VA · On-site

Summary Manager of Data Insights to lead customer analytics and intelligence initiatives across the organization. This role is responsible for the full lifecycle of customer intelligence--from data ...

SHRM

Manager, Data Insights

Alexandria, VA · Hybrid

The Manager will oversee traditional customer analytics, including segmentation, attribution ... predictive modeling, and digital analytics, while monitoring customer trends and operational ...

Carmax

Manager, Marketing Analytics

Richmond, VA · On-site

$102K - $163K/yr

About The Team CarMax invests hundreds of millions of dollars each year to reach customers across ... As a Manager in Marketing Analytics, you will partner with channel marketing managers, media ...

Carmax

Manager, Marketing Analytics

Richmond, VA · On-site

About The Team CarMax invests hundreds of millions of dollars each year to reach customers across ... As a Manager in Marketing Analytics, you will partner with channel marketing managers, media ...

CarMax, Inc.

Manager, Marketing Analytics

Richmond, VA · On-site

About The Team CarMax invests hundreds of millions of dollars each year to reach customers across ... As a Manager in Marketing Analytics, you will partner with channel marketing managers, media ...

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Showing results 21-40

All JobsCustomer Analytics JobsCustomer Analytics Manager JobsCustomer Analytics Manager Jobs in Virginia

Customer Analytics Manager information

See Virginia salary details

$24.3K

$57.5K

$100.1K

How much do customer analytics manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer analytics manager in Virginia is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.
Customer Analytics Manager jobs near you
Infographic showing various Customer Analytics Manager job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,501 per year, or $27.6 per hour.

Manager, Data Science and Analytics

TForce Freight

Richmond, VA • On-site

Full-time

Posted 9 days ago

TForce Freight rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

257th of 365 rated logistics

Job description

This role partners with cross-functional business, technology, customer experience, and operations teams to identify opportunities for process improvement, operational optimization, and business growth. The position manages analytics projects, provides subject matter expertise, and ensures the successful delivery of scalable data solutions that improve efficiency, customer experience, and organizational performance.

Responsibilities

  • Lead and manage analytics teams supporting operational, supply chain, customer-facing, and enterprise technology initiatives. 
  • Develop and execute data science and analytics strategies aligned with business objectives and corporate priorities. 
  • Oversee the design, development, and implementation of dashboards, reporting solutions, predictive models, and operational analytics tools. 
  • Manage analytics projects from initiation through delivery, including project planning, prioritization, resource allocation, and stakeholder communication. 
  • Partner with Customer Experience, Product, Operations, Sales, and Technology teams to identify data-driven opportunities and support strategic initiatives. 
  • Analyze operational, logistics, transportation, website, API, and customer experience data to identify trends, risks, and opportunities for improvement. 
  • Support digital platform performance monitoring and operational reporting related to customer-facing technologies and integrations. 
  • Ensure data accuracy, reporting consistency, and compliance with enterprise data governance standards. 
  • Provide leadership, mentorship, and coaching to analytics team members and cross-functional partners. 
  • Research emerging industry trends, analytics technologies, and best practices to drive innovation and continuous improvement. 
  • Develop executive-level reporting and presentations to communicate insights, recommendations, and business impacts. 
  • Collaborate with customer-facing teams to support consulting initiatives and deliver data-driven business solutions. 

Qualifications

  • Bachelor's Degree or international equivalent required. 
  • Bachelor's Degree in Data Science, Analytics, Computer Science, Engineering, Operations Research, Supply Chain, Business Analytics, or a related field preferred. 
  • Experience managing analytics, business intelligence, or data science teams. 
  • Strong experience with data visualization, reporting tools, and database analysis. 
  • Experience supporting customer-facing technologies, APIs, or digital platforms preferred. 
  • Strong project management, communication, and stakeholder management skills. 
  • Experience using analytical and visualization tools such as SQL, Power BI, Tableau, GIS/ESRI, or similar platforms preferred. 
  • Experience in consulting, operational strategy, or enterprise technology environments preferred. 
  • Willingness to travel as needed.

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