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Customer Analytics Manager Jobs in Michigan (NOW HIRING)

Penske

Material Control Analyst

Dearborn, MI · On-site

... customer analytics, key trends and solution proposals during customer QBR's Other projects and ... management solutions that deliver powerful business results for market-leading companies. With ...

Summit Therapeutics

Internal data means CRM activity, field reporting, specialty distributor and specialty pharmacy ... Analyze performance by customer segment, site of care, treatment setting, and treatment pattern ...

New

Indus Valley

CRM Business Analyst

Lansing, MI · On-site

Works under general supervision; typically reports to a project manager. Attends all BH CRM ... Ability to analyze, synthesize, and evaluate a variety of data for use in program development and ...

MNP LLP

Customer Service Specialist

Sterling Heights, MI · On-site

$16 - $21/hr

... managing and responding to customers in a manner that builds strong customer relations and ensures ... Analyze customer data and provide forecasting data to appropriate parties * Support other CSS ...

MNP

Customer Service Specialist

Sterling Heights, MI

$15.75 - $21/hr

... managing and responding to customers in a manner that builds strong customer relations and ensures ... Analyze customer data and provide forecasting data to appropriate parties * Support other CSS ...

MNP

Customer Service Specialist

Sterling Heights, MI · On-site

$45K/yr

... managing and responding to customers in a manner that builds strong customer relations and ensures ... Analyze customer data and provide forecasting data to appropriate parties * Support other CSS ...

MNP

Customer Service Specialist

Sterling Heights, MI · On-site

$45K/yr

... managing and responding to customers in a manner that builds strong customer relations and ensures ... to customers; analyze data and identify areas for improvementSchedule daily shipments by ...

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Customer Analytics Manager information

See Michigan salary details

$21.4K

$50.6K

$88K

How much do customer analytics manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer analytics manager in Michigan is $50,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.

What are the most commonly searched types of Customer Analytics jobs in Michigan?

The most popular types of Customer Analytics jobs in Michigan are:

What cities in Michigan are hiring for Customer Analytics Manager jobs?

Cities in Michigan with the most Customer Analytics Manager job openings:

Customer Analytics Manager jobs near you
Infographic showing various Customer Analytics Manager job openings in Michigan as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,551 per year, or $24.3 per hour.

Material Control Analyst

Dearborn, MI • On-site

Penske
Automobile Dealers • 10K+ employees
Learn more about Penskeexternal

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:
Penske Logistics is looking for Material Control Analysts to become part of an excellent team. This is a great opportunity for individuals who are self-motivated, with strong analytical and computer skills, customer-centric, and safety conscious.  This position coordinates all processes and functions of a department and provides visibility to management by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.

C Crew Shift
 
MAJOR RESPONSIBILITIES:
Use computer to enter records and generate reports
Weigh or count items for distribution within plant to ensure conformance to company standards (as applicable)
Read work orders or receive oral instructions to determine work assignments
Complete daily logs
Proactively seeks opportunities to improve customer's inventory and material flow processes
Work with customer to resolve stock shortages
Identify cost savings opportunities for the customer
Track shipments to ensure shipment deadlines are met.
Work with suppliers to correct part/shipment issues
Follow daily parts control function, including track and trace, production schedule analysis, and exception management
Follow processes that are set by engineering and assist with the implementation of any process and transportation design changes
Provide parts follow up ensuring optimal material flow
Handle reoccurring analysis and tasks driving continuous cost savings initiatives
Examine current processes and implement or recommend improvements to drive out waste
Meet customer deadlines and develop metrics dashboards that highlight customer specific analytics
Use discretion and independent judgment to answer customer requests and propose solutions
Develop and assist with presenting customer analytics, key trends and solution proposals during customer QBR's
Other projects and tasks as assigned by supervisor
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

QUALIFICATIONS:
1-3 years inventory/auditing/transportation experience preferred.
High school diploma or equivalent required
Some college, preferred
Fundamental understanding of transportation, supply chain and logistics concepts
Strong problem solving and time management skills required
Strong verbal and written communication skills
Ability to work independently and multi task
Ability to follows process and standard procedures 
Experience analyzing large sets of data
Advanced computer skills including Excel and Outlook required
Must also be able to learn and regularly operate multiple company and customer owned Warehouse Management System (WMS) platforms
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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