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Customer Analytics Manager Jobs in Florida (NOW HIRING)

... customer/channel data) to develop and test hypotheses for a given M&A deal. You will work as part ... Experience analyzing or managing accounting, financial or transactional data * Strong understanding ...

... customer/channel data) to develop and test hypotheses for a given M&A deal. You will work as part ... Experience analyzing or managing accounting, financial or transactional data * Strong understanding ...

Review customer analytics, including but not limited to: customer trends, on-time renewals, monthly ... Manage customer engagements at scale through Salesforce case management, Gainsight workflows, calls ...

Review customer analytics, including but not limited to: customer trends, on-time renewals, monthly ... Manage customer engagements at scale through Salesforce case management, Gainsight workflows, calls ...

CRM Analytics Analyst

Orlando, FL · On-site

$72K - $83K/yr

Job Title: CRM Analytics Analyst (Digital Marketing Data Infrastructure) Role Overview We are seeking an analytical and driven CRM Analytics Analyst to play a pivotal role in building, scaling, and ...

CRM Analytics Engineer

Tampa, FL · On-site

$105K - $130K/yr

Working within Salesforce and CRM Analytics (CRMA), you will support the datasets, dashboards, and reporting that Sales, Marketing, and Customer Success rely on to measure performance and make data ...

Manager Financial Analytics

Tampa, FL · On-site +1

$99K - $130K/yr

Title: Manager Financial Analytics Company: Peoples Gas System State and City: Florida - Tampa ... Oversee development of advanced financial models (DCF, rate analysis, customer feasibility)

Manager Financial Analytics

Tampa, FL · On-site

$99K - $130K/yr

Title: Manager Financial Analytics Company: Peoples Gas System State and City: Florida - Tampa ... Oversee development of advanced financial models (DCF, rate analysis, customer feasibility)

Showing results 41-60

Customer Analytics Manager information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do customer analytics manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer analytics manager in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.
Infographic showing various Customer Analytics Manager job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

$126K - $189K/yr

Full-time

Medical, Life, PTO

Re-posted 25 days ago


Northrop Grumman rating

8.2

Company rating: 8.2 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

88th of 537 rated manufacturers


Job description

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aerospace Systems (NGAS) is seeking a Data Analytics Manager to lead the Program Management (PM) Data Strategy & Analytics activities. The team is responsible for establishing a culture of data driven decision making and creating business value through promoting the application of data analytics and Artificial Intelligence (AI) tools and techniques across a broad range of business areas. They will regularly interact with key stakeholders to identify, develop, and deploy data analytics systems that are aligned to our strategic roadmap. The successful candidate must be entrepreneurial and a self-starter with the ability to challenge the status quo.

This role is hybrid and requires regular onsite presence in Melbourne, FL. Candidates must be within a commutable distance of the Melbourne site.

Job Responsibilities

  • Develop and implement the NGAS PM Data Strategy, in support the Enterprise Data Strategy

  • Lead the execution of NGAS PM data analytics and AI activities

  • Proactively identify issues and inefficiencies within the business to develop and deploy solutions

  • Drive the adoption of data analysis methodologies across sector and program operations for improved performance analysis

  • Lead the monitoring and analysis of operational data to identify trends, issues and opportunities, and provide recommendations/solutions

  • Actively engage with sector leaders and key stakeholders to identify and understand operational issues and develop solutions

  • Design and manage the NGAS PM data infrastructure and automation

  • Design, develop, and maintain scalable data pipelines and ETL processes across multiple data sources

  • Build and optimize data models (star, snowflake, data vault) for analytics and reporting

  • Implement robust data quality, validation, and monitoring frameworks to ensure reliability of downstream insights

Basic Qualifications:
  • Bachelor's degree in STEM related discipline and 9 years minimum of related experience OR Master's degree with STEM 7 years of related Data Analytics as defined below.

  • 2 years as a technical leader of product development teams that have successfully delivered customer-driven products

  • Strong proficiency in SQL and Python.

  • Strong proficiency developing and deploying Tableau dashboards and the ability to translate business needs into visual insights.

  • Excellent ability to communicate complex analytical subject matter across varied audiences

  • Strong understanding of business and engineering processes, tools, and techniques

  • Experience with large scale distributed software and agile software development methodologies

  • Proven ability to lead and inspire cross-functional teams

  • Experience with UX design and development

  • Must possess an active US Government Secret clearance with the ability to obtain Special Access Program (SAP) clearances

Preferred Qualifications:
  • Master's Degree in Engineering, Mathematics, Statistics, or Computer Science

  • Software development experience

  • Demonstrated experience developing product visions and fostering effective engineering teams

  • Experience collecting, analyzing, and synthesizing insights from multiple data sources

  • Understanding of Northrop Grumman policy, process, and products

  • Ability to make decisions with minimal support

  • Experience in a program management role

  • Current Special Access Program (SAP) clearances.

Primary Level Salary Range: $126,600.00 - $189,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939