Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Account Manager
Montreal, QC · Remote
Develop trusted advisor relationships with key accounts, customer stakeholders and executive ... Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior ...
Quick apply
Account Manager
Montreal, QC · Remote
Develop trusted advisor relationships with key accounts, customer stakeholders and executive ... Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Representative, Accounts Receivable (Bilingual)
Montreal, QC · On-site
CA$48K - CA$61K/yr
Manage past due hold requests within the SLA in order to mitigate risk to Softchoice by assessing customer accounts and making decisions to release orders up to 50K for each request and also making ...
Representative, Accounts Receivable (Bilingual)
Montreal, QC · On-site
CA$48K - CA$61K/yr
Manage past due hold requests within the SLA in order to mitigate risk to Softchoice by assessing customer accounts and making decisions to release orders up to 50K for each request and also making ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Account Manager
Blainville, QC · On-site
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
Account Manager
Blainville, QC · On-site
Purpose of the position Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their ...
... customers in the areas of academia, industrial, contract research accounts and similar ... Manages accounts and adds new accounts to CRM. Regularly reviews to ensure data is accurate and ...
... customers in the areas of academia, industrial, contract research accounts and similar ... Manages accounts and adds new accounts to CRM. Regularly reviews to ensure data is accurate and ...
$26/hr
Manage an assigned portfolio of customer accounts by building strong client relationships, coordinating contract renewals, identifying opportunities to expand services, and supporting the sales team ...
$26/hr
Manage an assigned portfolio of customer accounts by building strong client relationships, coordinating contract renewals, identifying opportunities to expand services, and supporting the sales team ...
Manage client orders, ensure they are entered into our systems, and rigorously track them to deliver a customer experience that goes above and beyond * Anticipate and resolve logistics and supply ...
Manage client orders, ensure they are entered into our systems, and rigorously track them to deliver a customer experience that goes above and beyond * Anticipate and resolve logistics and supply ...
Manage client orders, ensure they are entered into our systems, and rigorously track them to deliver a customer experience that goes above and beyond * Anticipate and resolve logistics and supply ...
Manage client orders, ensure they are entered into our systems, and rigorously track them to deliver a customer experience that goes above and beyond * Anticipate and resolve logistics and supply ...
Administrative skills 3 to 5 years of experience in customer management; experience in a manufacturing environment is a plus (B2B) Bilingual in French and English to communicate with our English ...
Administrative skills 3 to 5 years of experience in customer management; experience in a manufacturing environment is a plus (B2B) Bilingual in French and English to communicate with our English ...
Delivery and Installation Specialist
Spring Valley, CA · On-site
CA$19.75 - CA$20.75/hr
Delivery Driver > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager The Details What You Need: • Solid communication skills • Working knowledge of ...
Delivery and Installation Specialist
Spring Valley, CA · On-site
CA$19.75 - CA$20.75/hr
Delivery Driver > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager The Details What You Need: • Solid communication skills • Working knowledge of ...
Serve as the lead point of contact for all customer account management matters * Build and maintain ... Develop trusted advisor relationships with key accounts, customer stakeholders and executive ...
Serve as the lead point of contact for all customer account management matters * Build and maintain ... Develop trusted advisor relationships with key accounts, customer stakeholders and executive ...
... account setup and pricing data, and for maintaining the ongoing accuracy of customer information * To Support Territory Managers by balancing your time between inside sales and customer service ...
... account setup and pricing data, and for maintaining the ongoing accuracy of customer information * To Support Territory Managers by balancing your time between inside sales and customer service ...
... account setup and pricing data, and for maintaining the ongoing accuracy of customer information * To Support Territory Managers by balancing your time between inside sales and customer service ...
... account setup and pricing data, and for maintaining the ongoing accuracy of customer information * To Support Territory Managers by balancing your time between inside sales and customer service ...
Customer Accounts Manager information
How does a customer accounts manager typically collaborate with other departments to resolve client issues?
Customer Accounts Managers often serve as the primary liaison between clients and the company, working closely with departments such as sales, finance, and customer service. When client issues arise, they coordinate with these teams to find solutions, ensure timely responses, and maintain client satisfaction. This cross-functional collaboration requires strong communication and organizational skills, as well as the ability to advocate for the client's needs while aligning with company policies. Building strong internal relationships is key to efficiently resolving challenges and delivering a positive client experience.
What type of customer accounts manager makes the most money?
Senior customer accounts managers, especially those in high-demand industries like technology or finance, tend to earn the highest salaries. Managers with specialized skills, certifications, or experience managing large or strategic accounts typically receive higher compensation, often including bonuses and commissions.
What are the key skills and qualifications needed to thrive as a customer accounts manager, and why are they important?
To excel as a Customer Accounts Manager, a strong background in account management, customer service, and business administration—often supported by a relevant degree—is essential. Familiarity with CRM software such as Salesforce or HubSpot, and proficiency in data analysis tools are typically required. Outstanding communication, problem-solving, and relationship-building skills help professionals exceed client expectations and manage complex interactions. These competencies are crucial for maintaining client satisfaction, driving retention, and supporting business growth.
What does a customer accounts manager do?
A Customer Accounts Manager is responsible for managing relationships with clients or customers, ensuring their needs are met and that they are satisfied with the company's products or services. They handle account inquiries, resolve issues, and often coordinate between customers and other departments within the company. Additionally, they may be involved in sales activities, renewing contracts, and identifying opportunities to upsell or cross-sell products. Their goal is to maintain long-term, positive relationships that benefit both the customer and the business.
How much does a customer accounts manager get paid?
The average salary for a customer accounts manager typically ranges from $50,000 to $80,000 per year, depending on experience, industry, and location. Salaries can be higher with specialized skills, certifications, or in larger companies, and some roles may include bonuses or commissions.
What is the difference between Customer Accounts Manager vs Customer Service Representative?
| Aspect | Customer Accounts Manager | Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office setting, client meetings, account oversight | Call centers, retail, or online support channels |
| Employer & Industry | Businesses with client accounts, finance, tech, retail | Customer support across various industries |
| Search & Comparison Intent | Understanding account management roles, career path | Customer support roles, entry-level positions |
The Customer Accounts Manager focuses on managing client accounts, building relationships, and ensuring account growth, often requiring experience and specific certifications. In contrast, the Customer Service Representative handles direct customer inquiries, providing support and resolving issues, typically in a more entry-level capacity. Both roles are essential in customer-focused industries but differ in responsibilities, credentials, and work environment.
Full-time
Re-posted 29 days ago
Job description
Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.
Hello,
My name is Caroline, and I am a recruitment consultant at Fed Finance, a recruitment firm specializing in finance. I work on two types of recruitment: temporary and permanent positions on Montreal's South Shore. Our team of finance experts speaks your language and understands your world. We cover accounting, finance, and payroll positions.
I am looking for an Accounts Receivable Technician for my client based on the South Shore. This is a permanent position in hybrid mode.
- Manage the full accounts receivable cycle and customer collections.
- Enter payments received into SAP and perform account reconciliations.
- Process customer deductions, resolve discrepancies, and ensure compliance with payment terms.
- Open customer accounts, conduct credit investigations, and manage credit limits and credit insurance.
- Respond to requests from customers and internal teams and maintain good business relationships.
- Monitor performance metrics (DSO, deductions, etc.), participate in process improvement projects and technology initiatives.
- DEC or AEC in accounting, administration, or a related field.
- 5 to 7 years of experience in a similar role.
- Proficiency in Microsoft Office.
- Knowledge of SAP (a significant plus).
- Fluency in both French and English is required.
- A detail-oriented, organized, self-motivated individual with strong teamwork skills.
PROCESS: Initial interview with Caroline Vansteene, Recruitment Consultant, followed by an interview with the HR Consultant.
To apply: www.fedfinance.ca
To contact me: