Key Accounts Manager
Texas, IL · On-site +1
The Key Accounts Manager will be responsible for: * Supporting MIND programs in key accounts ... Proactively assesses, clarifies, and validates customer needs on an ongoing basis. * Leads solution ...
Key Accounts Manager
Texas, IL · On-site +1
The Key Accounts Manager will be responsible for: * Supporting MIND programs in key accounts ... Proactively assesses, clarifies, and validates customer needs on an ongoing basis. * Leads solution ...
Customer Account Manager
Montreal, QC · On-site
WHAT YOU WILL DO Manage a portfolio of client accounts to foster long-term business relationships Own the ultimate success of Moovweb's customers, including customer on-boarding, project success ...
Customer Account Manager
Montreal, QC · On-site
WHAT YOU WILL DO Manage a portfolio of client accounts to foster long-term business relationships Own the ultimate success of Moovweb's customers, including customer on-boarding, project success ...
Account Manager
Montreal, QC · Hybrid
Building and maintaining relationships with a portfolio of strategic client accounts Driving customer adoption, engagement, and long-term account success Managing contract renewals and supporting ...
Account Manager
Montreal, QC · Hybrid
Building and maintaining relationships with a portfolio of strategic client accounts Driving customer adoption, engagement, and long-term account success Managing contract renewals and supporting ...
Accounts Receivable Specialist
Montreal, QC · Hybrid
CA$30/hr
In this role, you will be responsible for managing customer accounts, following up on outstanding payments, and supporting B2B collections activities while collaborating with a dynamic and ...
Quick apply
Accounts Receivable Specialist
Montreal, QC · Hybrid
CA$30/hr
In this role, you will be responsible for managing customer accounts, following up on outstanding payments, and supporting B2B collections activities while collaborating with a dynamic and ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Prepare and issue customer invoices accurately and on time Monitor customer accounts, follow up on outstanding balances, and manage collections professionally Apply customer payments (cheques, wires ...
Prepare and issue customer invoices accurately and on time Monitor customer accounts, follow up on outstanding balances, and manage collections professionally Apply customer payments (cheques, wires ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Monitor customer accounts, follow up on outstanding balances, and manage collections professionally * Apply customer payments (cheques, wires, EFTs) and reconcile receipts to invoices * Investigate ...
Account Manager Location: Montreal Reports to: National Sales Director, CCC Plastics In our ... To develop new, profitable customer accounts from a provided list of prospects * To professionally ...
Quick apply
Account Manager Location: Montreal Reports to: National Sales Director, CCC Plastics In our ... To develop new, profitable customer accounts from a provided list of prospects * To professionally ...
Accounts Receivable Technician
Bois-des-filion, QC · Hybrid
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
Accounts Receivable Technician
Bois-des-filion, QC · Hybrid
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
CA$55K - CA$65K/yr
Your responsibilities will include: - Managing customer accounts (opening new accounts, handling complaints, warranties, and promotional credits) - Handling collections, preparing account statements ...
Industrial Sales/Account Manager
Montreal, QC · On-site
CA$75K - CA$80K/yr
Identify and pursue new manufacturing customers and industrial accounts within the territory ... Account Management & Customer Relationships * Serve as the primary AH Group contact for customers ...
Quick apply
Industrial Sales/Account Manager
Montreal, QC · On-site
CA$75K - CA$80K/yr
Identify and pursue new manufacturing customers and industrial accounts within the territory ... Account Management & Customer Relationships * Serve as the primary AH Group contact for customers ...
The candidate should have a strong interest in the aerospace industry and be able to show past performance in successfully managing customer accounts in a technical or operational capacity. You have ...
The candidate should have a strong interest in the aerospace industry and be able to show past performance in successfully managing customer accounts in a technical or operational capacity. You have ...
Accounts Receivable Clerk
Montreal, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Montreal, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · Hybrid
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · On-site
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Accounts Receivable Clerk
Laval, QC · On-site
CA$55K - CA$65K/yr
... Manage delinquent accounts - Send customer reminders - Collaborate with internal teams (customer service, sales) to resolve discrepancies, disputes, and sensitive situations - Handle customer ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Mission - Manage the full accounts receivable cycle and customer collections. - Enter payments received into SAP and perform account reconciliations. - Process customer deductions, resolve ...
Customer Accounts Manager information
How does a customer accounts manager typically collaborate with other departments to resolve client issues?
Customer Accounts Managers often serve as the primary liaison between clients and the company, working closely with departments such as sales, finance, and customer service. When client issues arise, they coordinate with these teams to find solutions, ensure timely responses, and maintain client satisfaction. This cross-functional collaboration requires strong communication and organizational skills, as well as the ability to advocate for the client's needs while aligning with company policies. Building strong internal relationships is key to efficiently resolving challenges and delivering a positive client experience.
What type of customer accounts manager makes the most money?
Senior customer accounts managers, especially those in high-demand industries like technology or finance, tend to earn the highest salaries. Managers with specialized skills, certifications, or experience managing large or strategic accounts typically receive higher compensation, often including bonuses and commissions.
What are the key skills and qualifications needed to thrive as a customer accounts manager, and why are they important?
To excel as a Customer Accounts Manager, a strong background in account management, customer service, and business administration—often supported by a relevant degree—is essential. Familiarity with CRM software such as Salesforce or HubSpot, and proficiency in data analysis tools are typically required. Outstanding communication, problem-solving, and relationship-building skills help professionals exceed client expectations and manage complex interactions. These competencies are crucial for maintaining client satisfaction, driving retention, and supporting business growth.
What does a customer accounts manager do?
A Customer Accounts Manager is responsible for managing relationships with clients or customers, ensuring their needs are met and that they are satisfied with the company's products or services. They handle account inquiries, resolve issues, and often coordinate between customers and other departments within the company. Additionally, they may be involved in sales activities, renewing contracts, and identifying opportunities to upsell or cross-sell products. Their goal is to maintain long-term, positive relationships that benefit both the customer and the business.
How much does a customer accounts manager get paid?
The average salary for a customer accounts manager typically ranges from $50,000 to $80,000 per year, depending on experience, industry, and location. Salaries can be higher with specialized skills, certifications, or in larger companies, and some roles may include bonuses or commissions.
What is the difference between Customer Accounts Manager vs Customer Service Representative?
| Aspect | Customer Accounts Manager | Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office setting, client meetings, account oversight | Call centers, retail, or online support channels |
| Employer & Industry | Businesses with client accounts, finance, tech, retail | Customer support across various industries |
| Search & Comparison Intent | Understanding account management roles, career path | Customer support roles, entry-level positions |
The Customer Accounts Manager focuses on managing client accounts, building relationships, and ensuring account growth, often requiring experience and specific certifications. In contrast, the Customer Service Representative handles direct customer inquiries, providing support and resolving issues, typically in a more entry-level capacity. Both roles are essential in customer-focused industries but differ in responsibilities, credentials, and work environment.
Full-time
Re-posted 3 days ago
Job description
Are you ready to make a difference? MIND Education, the creators of ST Math, is looking for a highly effective Key Accounts Manager that can think outside the box and be excited to provide solutions to challenges when they arise. Join us in our mission to ensure that all students are mathematically equipped to solve the worlds most challenging problems!
MIND is currently seeking a driven, innovative, and motivated problem solver to add to our team. The Key Accounts Manager will be responsible for:
Supporting MIND programs in key accounts, primarily large account territories in collaboration with the Education Partnership Manager and the Education Success Manager responsible for the account.
Protecting the renewal revenue of each partner and proactively seeking expansion opportunities.
Developing and cultivating relationships with district leadership.
Collaborating with the Philanthropic Partnerships team in identifying and cultivating state relationships to expand; helping to identify and cultivate prospective philanthropic partners to support this endeavor.
Working with Engagement team and the Director of Partnerships Education to develop new presentation tools, sales assets, and marketing messages/campaigns; presenting at key districts, meetings, and conferences as needed.
Most importantly, the right candidate will embody MINDs core values: Treat people well, Courageous Passion, Diversity of Minds, Thirst for Learning & Growth, Drive Continuous Improvement, Stewardship of Time & Treasure, and Commitment to Partners.
Additional Responsibilities:
Establishes strategic, productive and professional relationships with key decision makers in assigned districts.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs and ensure prompt resolution, while coordinating the involvement of internal company resources.
Stay up to date on new technologies, market events/conditions affecting the industry and ultimately grow companys presence and increase revenue.
Up to 60% travel, domestically, mostly in Texas
Experience and Qualifications:
- Minimum of 4+ years of related Sales experience and/or Ed Success experience.
- Successful experience selling and supporting education software and materials at the state and large school district level
- Demonstrated ability to maintain meaningful business relationships with school districts.
- Knowledge of competitive education software products.
- Experience with mathematics in education preferred.
- Proficient user of SalesForce or related CRM.
- Ability to quickly gain credibility and respect with internal/external customers.
- Key selling skills and business planning.
- Be a team player willing to work for the improvement of the team and its goals.
- Attention to detail.
- Sense of urgency with quick decision making and focuses on outcome with clear metrics.
- Demonstrates MINDs values by acting with integrity, respect and trust.
After reading about the opportunity on our team, are you more excited than you were before? Does your work reflect your commitment to diversity, equity, and inclusion inside and outside of the classroom? If so, this probably mean you have experience in strategic accounts. Still saying Yes!? Then we absolutely want to talk with you!
This position is located in Texas and reports to Central Regional Vice President. This role requires travel to build relationships with state and district leaders. For remote interactions, turning on a webcam is essential.