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Customer Accounts Associate Jobs in Rockingham, NC

AutoZone

Retail Sales Associate - Part Time

Bennettsville, SC · On-site

$14.50 - $16.50/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Cheraw, SC · On-site

$13 - $15/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Wadesboro, NC · On-site

$13.75 - $16/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Aberdeen, NC · On-site

$12.50 - $14.25/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Wadesboro, NC

$13.75 - $16/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Bennettsville, SC

$14.50 - $16.50/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Cheraw, SC · On-site

$13 - $15/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

AutoZone

Retail Sales Associate - Part Time

Aberdeen, NC · On-site

$12.50 - $14.25/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum ...

Olsten

Accounting Assistant

Cheraw, SC · On-site

$15/hr

... account information, processes payments, and provides excellent customer service in a fast-paced ... Associate degree in Accounting, Business Administration, or related field * Experience working in ...

Olsten

Accounting Assistant

Cheraw, SC · On-site

$15/hr

... account information, processes payments, and provides excellent customer service in a fast-paced ... Associate degree in Accounting, Business Administration, or related field * Experience working in ...

LATICRETE

Warehouse Associate I

Hamlet, NC · On-site

$13.25 - $15.75/hr

Document discrepancies and maintain shipping documentation . * Assist Procurement & Accounts Payable regarding Purchase Orders/Invoices issues and corrections . * Work with Customer Service and QC ...

LATICRETE International

Warehouse Associate I

Hamlet, NC

$13.25 - $15.75/hr

Document discrepancies and maintain shipping documentation. * Assist Procurement & Accounts Payable regarding Purchase Orders/Invoices issues and corrections. * Work with Customer Service and QC team ...

Laticrete International, Inc.

Warehouse Associate I

Hamlet, NC · On-site

$13.25 - $15.75/hr

Document discrepancies and maintain shipping documentation. * Assist Procurement & Accounts Payable regarding Purchase Orders/Invoices issues and corrections. * Work with Customer Service and QC team ...

LATICRETE International

Warehouse Associate I

Hamlet, NC · On-site

$13.25 - $15.75/hr

Document discrepancies and maintain shipping documentation. * Assist Procurement & Accounts Payable regarding Purchase Orders/Invoices issues and corrections. * Work with Customer Service and QC team ...

Laticrete International, Inc.

Warehouse Associate I

Hamlet, NC · On-site

$13.25 - $15.75/hr

Document discrepancies and maintain shipping documentation. * Assist Procurement & Accounts Payable regarding Purchase Orders/Invoices issues and corrections. * Work with Customer Service and QC team ...

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Customer Accounts Associate information

See Rockingham, NC salary details

$7

$14

$23

How much do customer accounts associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer accounts associate in Rockingham, NC is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Accounts Associate, and why are they important?

To thrive as a Customer Accounts Associate, you need strong organizational skills, attention to detail, and a background in finance or business administration, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) systems, billing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you build rapport and resolve account issues effectively. These skills ensure accurate account management, high customer satisfaction, and efficient resolution of inquiries, which are vital for business retention and growth.

What does a Customer Accounts Associate do?

A Customer Accounts Associate is responsible for managing and maintaining customer accounts for a business. Their tasks typically include processing orders, updating account information, handling billing inquiries, and resolving customer complaints. They serve as a point of contact between the company and its clients, ensuring that customer needs are met promptly and efficiently. Strong communication and organizational skills are essential for this role, as well as a customer-focused attitude. Customer Accounts Associates often work closely with sales, finance, and customer service teams to provide a seamless experience.

What is the difference between Customer Accounts Associate vs Customer Service Representative?

AspectCustomer Accounts AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, financial institutions, retailCall centers, retail stores, office settings
Employer & Industry UsageBanking, finance, retailRetail, telecommunications, service industries
Common Search & ComparisonCustomer Accounts Associate vs Customer Service Representative

While both roles involve interacting with customers, a Customer Accounts Associate typically focuses on managing customer accounts, processing transactions, and handling account-specific inquiries. A Customer Service Representative often provides general support, addresses product or service questions, and resolves customer issues. The roles overlap in communication skills and work environment but differ mainly in their specific responsibilities and focus areas.

What are some common challenges faced by Customer Accounts Associates, and how can they be effectively managed?

Customer Accounts Associates often encounter challenges such as handling high volumes of customer inquiries, managing account discrepancies, and balancing multiple priorities within tight deadlines. Effective time management, strong communication skills, and attention to detail are crucial for overcoming these hurdles. Building positive relationships with customers and collaborating closely with other departments—such as sales and billing—also help ensure smooth account management and issue resolution. Regular training and staying updated on company policies can further enhance performance and job satisfaction.
Customer Accounts Associate jobs near you
Office Associate

Office Associate

Ideal Image Development Corporation

Pinehurst, NC • On-site

$19.35 - $23.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products. Responsibilities Persistent Systems is seeking a dependable, proactive Office Associate to provide company-wide administrative support from our Pinehurst, NC office. As the front-desk representative, you'll serve as the first point of contact for the company's customers, vendors, job applicants, and other visitors - setting a professional, welcoming tone. You'll be a key company resource, supporting a variety of departments including Human Resources, Sales, and Programs, and playing a vital role in keeping office operations running smoothly. This role requires initiative, accountability, and the ability to follow through independently. To succeed, you must demonstrate strong organizational and time-management skills, communicate with clarity and professionalism, and maintain a positive, team-oriented attitude while managing a diverse range of responsibilities in a fast-paced, dynamic environment. Position Responsibilities
  • Answer and route calls received through the company's main line
  • Receive and check in all office visitors, ensuring compliance with security policies and procedures
  • Maintain a professional and welcoming front-desk and office environment
  • Monitor and replenish office and pantry supplies, as necessary
  • Empty common area trash receptacles and coordinate trash and recycling management when on-site support is unavailable
  • Order food, beverages, and groceries to support office operations and events
  • Support adherence to office health and safety protocols by monitoring compliance with established guidelines, communicating safety practices to staff and visitors
  • Maintain visitor logs by accurately recording all guests' check-ins and check-outs, verifying identification, and ensuring all visitor protocols and security measures are followed
  • Schedule and coordinate meetings, including room setup, catering, and reservations when necessary
  • Manage calendars to avoid conflicts and support efficient meeting scheduling
  • Coordinate logistics for employee events and internal gatherings
  • Prepare and distribute written correspondence to internal and external stakeholders
  • Distribute company-wide updates and internal communications as needed
  • Receive, log, and distribute all incoming mail and packages
  • Prepare and ship outgoing packages and ensure proper tracking
  • Assist with coordinating office cleaning tasks, including preparing and managing a cleaning schedule for employees to maintain shared equipment such as coffee machines
  • Collaborate with the Facility Security Officer to support access control, compliance needs, property maintenance, repairs, and overall facility upkeep to ensure a safe, secure, and well-functioning work environment
  • Support the management of vendor contracts for office services such as cleaning, janitorial supplies, and water delivery
  • Conduct regular office walkthroughs to ensure cleanliness and readiness, including checking common areas, conference rooms, kitchen, and refrigerator; promptly address any issues such as expired food or clutter; coordinate with cleaning services as needed to maintain a tidy, safe, and welcoming environment
  • Proactively identify opportunities to improve office operations and recommend updates to company policies or procedures
  • Assist with various other administrative and office support tasks as assigned
Qualifications Minimum Qualifications
  • High school diploma or equivalent
  • 2 years of experience providing administrative/office support
  • Experience with travel coordination
  • Experience handling confidential/sensitive information with appropriate discretion
  • Proficiency in Microsoft Office 365
  • Must be able to lift 20lbs
  • Must be able to work from the company's Pinehurst, NC office location on a full-time basis
Preferred Qualifications
  • Associate or bachelor's degree
  • Experience providing administrative support in growing, fast-paced organization
The pay for this role can vary from $19.35 to $23.70 an hour based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. The posting is accepting applications on a rolling basis.

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