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Customer Account Manager Jobs in Roy, UT (NOW HIRING)

OptConnect Management LLC

Account Manager

Kaysville, UT · On-site

$80K/yr

In this role, you will manage and grow a portfolio of small to medium customer accounts. Your main ... objective will be to nurture these relationships, ensuring customer satisfaction, and maximizing ...

USCS

CUSTOMER ACCOUNT SPECIALIST

Syracuse, UT · On-site

Working closely with the CAS Lead/CAS Supervisor and the local USCS management team. This ... customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while ...

HEC Software Inc

Account Manager

Kaysville, UT · On-site

Ownership of select customer accounts, typically small districts or implementations, including ... CRM. Attends meetings and training as required, documenting meeting notes and capturing key ...

Kelso Industries

Account Manager

Ogden, UT · On-site

Our focus is simple: help customers maintain reliable, efficient building systems while creating ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Building Services

Account Manager

Ogden, UT · On-site

Our focus is simple: help customers maintain reliable, efficient building systems while creating ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Building Services

Account Manager

Ogden, UT

Our focus is simple: help customers maintain reliable, efficient building systems while creating ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Industries

Account Manager

Ogden, UT

Our focus is simple: help customers maintain reliable, efficient building systems while creating ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Industries

Account Manager

Ogden, UT · On-site

Our focus is simple: help customers maintain reliable, efficient building systems while creating ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Sure Steel, Inc.

Account Manager

South Weber, UT · On-site

$100K/yr

Track account activity and engagement in CRM system and prepare regular reports * Support cross-sell and up-sell strategies based on client needs and Sure Steel capabilities * Focused on long-term ...

SURE STEEL INC

Account Manager

South Weber, UT · Hybrid

Track account activity and engagement in CRM system and prepare regular reports * Support cross-sell and up-sell strategies based on client needs and Sure Steel capabilities * Focused on long-term ...

Express Freight Finance

Account Manager

Layton, UT · On-site

We are currently seeking outgoing, results-oriented customer service professionals to join our ... Account Managers are responsible for a overseeing the handling of all funding activities for a ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Roy, UT

Customer Account Manager information

See Roy, UT salary details

$24.8K

$45.1K

$71.5K

How much do customer account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer account manager in Roy, UT is $45,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $51,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What cities near Roy, UT are hiring for Customer Account Manager jobs?

Cities near Roy, UT with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Roy, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,143 per year, or $21.7 per hour.

Account Manager

OptConnect Management, LLC

Kaysville, UT • Remote

Full-time

Posted 17 days ago

Job description

Description

Company Overview

OptConnect, based in the heart of Silicon Slopes-Kaysville, Utah, is a leading provider of managed wireless connectivity for mission-critical IoT applications. Our innovative hardware, smart remote monitoring, and carrier integration power over 1 million active lines across thousands of customers. With the strategic acquisitions of PWS, M2MDataGlobal, and Capestone, we've expanded our global footprint and technical expertise


Recognized on the Inc. 5000 list and honored as one of Utah Business Magazine's Best Companies to Work For for multiple consecutive years, OptConnect is proud of our high-performance culture that blends innovation, collaboration, and a shared commitment to excellence. 


As we penetrate new markets and expand our product suite, we are constantly looking for smart, driven people to help us succeed. If you'd like to join our mission to connect the world, we look forward to hearing from you.

Position Overview

We are seeking an energetic and results-driven Account Manager to join our sales team. In this role, you will manage and grow a portfolio of small to medium customer accounts. Your main objective will be to nurture these relationships, ensuring customer satisfaction, and maximizing revenue potential through upselling and cross-selling. This requires a strong focus on meeting sales targets while providing exceptional service to our clients.


Key Responsibilities:

  • Account Management:
  • Oversee a portfolio of accounts maintaining high levels of customer satisfaction.
  • Regularly assess client needs and align our products and services to meet those needs
  • Sales and Revenue Growth:
  • Meet and exceed sales targets for your assigned accounts through effective upselling and cross-selling.
  • Develop and maintain a robust sales pipeline.
  • Client Relationship Building:
  • Establish and nurture long-term relationships with clients.
  • Address client concerns and ensure the prompt resolution of issues.
  • Collaboration with Sales Team:
  • Work closely with the Senior Account Executive and Director of Sales to align broader sales strategies.
  • Assist in closing new prospects as needed.
  • Administrative Support:
  • Collaborate with the Customer Success team to build reports and manage administrative tasks.
  • Ensure all client information and sales activities are accurately recorded in the CRM system.

Requirements

Qualifications:

  • Bachelor's degree in business administration, marketing, sales, or a related field.
  • Proven experience in account management or sales, preferably within the industry of the company's focus.


Skills:

  • Strong sales and negotiation skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple accounts efficiently.
  • Proficient in CRM software and Microsoft Office Suite.


Apply