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Customer Account Manager Jobs in Elk Ridge, UT (NOW HIRING)

Kenect

Customer Retention Specialist

Pleasant Grove, UT · On-site

$12.75 - $17.50/hr

Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...

Kenect

Customer Retention Specialist

Pleasant Grove, UT

$12.75 - $17.50/hr

Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...

Kenect

Customer Retention Specialist

Pleasant Grove, UT · On-site

$12.75 - $17.50/hr

Managed a pipeline of 100+ customer account cancellation requests, identifying root causes, addressing customer concerns, and implementing retention strategies to reduce churn. * Make a minimum of 15 ...

Allied USA

Accounts Receivable Clerk

Pleasant Grove, UT · On-site

$17.25 - $21.75/hr

This role will assist with processing and applying customer payments, reviewing account balances ... manage multiple accounts and follow-ups at once. ● Clear, professional written and verbal ...

Curve Dental

Strategic Account Leader

Provo, UT · On-site

... level customer support. Our software allows dentists to manage their full business including ... JOB SUMMARY Partnering with Dental Service Organization accounts to determine the best approach for ...

Kenect

Upsell Account Executive

Pleasant Grove, UT

About the Role As an Upsell Account Executive for a SaaS company, you will drive revenue growth ... Data-driven mindset with proficiency in CRM tools (e.g., Salesforce) and the ability to leverage ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Elk Ridge, UT

Customer Account Manager information

See Elk Ridge, UT salary details

$23.7K

$43.1K

$68.2K

How much do customer account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer account manager in Elk Ridge, UT is $43,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $49,100.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What cities near Elk Ridge, UT are hiring for Customer Account Manager jobs?

Cities near Elk Ridge, UT with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Elk Ridge, UT as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,058 per year, or $20.7 per hour.

Retail Account Manager (RAM) - NRS & Retail Services

IDT

Provo, UT • On-site

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

About the Opportunity:

IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route-you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:
  • Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
  • Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
  • Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
  • Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
  • Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
  • Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
  • Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
  • Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
  • Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
  • Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
  • Competitive Base Salary + uncapped commission structure.
  • Comprehensive mileage and gas reimbursement program.
  • Paid on-the-job training on both NRS tech products and IDT telecom services.
  • Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
$31,200 - $31,200 a year

Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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