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What are some common challenges faced by employees working at Custer State Park Resorts, and how can they be addressed?

Employees at Custer State Park Resorts often encounter challenges such as managing high guest volumes during peak tourist seasons and adapting to the fast-paced hospitality environment. The remote location can also present difficulties related to commuting or housing. To address these issues, the resorts typically offer staff housing options, provide thorough training programs, and encourage teamwork to ensure smooth operations. Staff members are supported by experienced managers and a collaborative team culture, helping them succeed even during busy periods.

What are the key skills and qualifications needed to thrive as an employee at Custer State Park Resorts?

To thrive as an employee at Custer State Park Resorts, you typically need experience in hospitality, customer service, and basic food or lodging operations, often supported by a high school diploma or relevant certifications. Familiarity with reservation systems, point-of-sale software, and safety protocols is highly valued. Strong interpersonal communication, teamwork, and problem-solving skills help you create memorable guest experiences and handle diverse situations. These skills ensure efficient operations, guest satisfaction, and a positive reputation for the resort.

What is Custer State Park Resorts?

Custer State Park Resorts are a collection of lodges, cabins, and dining facilities located within Custer State Park in South Dakota. These resorts provide visitors with comfortable accommodations and amenities, allowing them to stay within the park while exploring its scenic beauty, wildlife, and recreational opportunities. The resorts also offer activities, guided tours, and access to outdoor adventures such as hiking, fishing, and wildlife viewing. Staying at the resorts allows guests to immerse themselves in the park experience with rustic charm and modern conveniences.
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Infographic showing various Custer State Park Resorts job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

2026 May-October Seasonal Chuckwagon Driver

Custer State Park Resort

Custer, SD • On-site

$11.85/hr

Other

Posted 4 days ago

Job description

Custer State Park Tour Guide

Reports to: General Manager

Must be available to drive 4-5 nights per week from May 10-October 10.

Pays $11.85/HR + gratuity!

To provide guided tours and information to park guests by performing the following duties:

  • Is minimum of 21 years of age.
  • Has a valid driver's license and no serious driving offenses; must have satisfactory driving record per insurance guidelines.
  • Provides excellent guest service.
  • Becomes knowledgeable regarding various aspects of Custer State Park, including, but not necessarily limited to, proficiency in park history, flora and wildlife. Special emphasis on the buffalo herd and its management and the lifecycle, habits, and patterns of CSP buffalo.
  • Drives assigned and approved routes and roads within the park.
  • Maintains vehicles in a safe manner. Abides by all South Dakota driving laws at all times.
  • Able to become certified in CPR and Basic First Aid.
  • Serves meals at chuckwagon cookout area.
  • May serve Chuckwagon meal in other locations, depending upon weather conditions.
  • Reloads leftover food and equipment into vehicle at conclusion of meal. Unloads vehicle at lodge and store (reusable food according to kitchen policy). Cleans containers and helps with dishes from Chuckwagon dinner.
  • Takes responsibility for condition of grounds and equipment in Parker Canyon.
  • During slow times, helps in kitchen wherever possible to help alleviate work load, particularly early and late season.
  • May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.

Education/Experience Preferred:

  • High school diploma or general education degree (GED), or one-to-three months related experience and/or training, or equivalent combination of education and experience.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job:

  • Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
  • Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
  • The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While performing the duties of this job, the associate is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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