Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great ...
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Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great ...
Team Member
$12.75 - $17.25/hr
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great ...
Team Member
$12.75 - $17.25/hr
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great ...
Regional Director of Operations - Midwest
OH · On-site +1
$129K - $219K/yr
Restaurant Regional Director of Operations Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our ...
Regional Director of Operations - Midwest
OH · On-site +1
$129K - $219K/yr
Restaurant Regional Director of Operations Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our ...
Restaurant Team Members
$17.50/hr
... Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more. With our fresh, simple, high-quality food at a great value ...
Restaurant Team Members
$17.50/hr
... Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more. With our fresh, simple, high-quality food at a great value ...
Custard Shack information
See salary details
$5.29 - $6.95
0% of jobs
$6.95 - $8.61
0% of jobs
$8.61 - $10.27
0% of jobs
$10.27 - $11.93
0% of jobs
$11.93 - $13.59
0% of jobs
$14.85 is the 25th percentile. Wages below this are outliers.
$13.59 - $15.25
33% of jobs
$15.25 - $16.91
0% of jobs
$16.91 - $18.58
12% of jobs
The median wage is $18.91 / hr.
$18.58 - $20.24
23% of jobs
$20.94 is the 75th percentile. Wages above this are outliers.
$20.24 - $21.90
16% of jobs
$21.90 - $23.56
15% of jobs
$5
$18
$23
How much do custard shack jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for custard shack in the United States is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.
What are some common challenges faced by team members at a Custard Shack, and how can they be addressed?
Working at a Custard Shack often involves fast-paced service, especially during peak hours or hot weather, which can be challenging when managing long lines and maintaining quality. Employees may also need to handle varied responsibilities, such as preparing desserts, taking orders, and cleaning, sometimes all within one shift. Clear communication, teamwork, and staying organized are key strategies to handle these challenges effectively. Training and support from managers typically help new team members adapt quickly and deliver excellent customer service.
What are the key skills and qualifications needed to thrive as a Custard Shack employee, and why are they important?
To thrive as a Custard Shack employee, you need strong customer service skills, basic food handling knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food preparation equipment, and sometimes a food handler's permit are typically required. Excellent communication, attention to detail, and a positive attitude help create a welcoming environment and ensure customer satisfaction. These skills are important for maintaining food safety, delivering efficient service, and fostering repeat business in a fast-paced setting.
What is the difference between Custard Shack vs Ice Cream Server?
| Aspect | Custard Shack | Ice Cream Server |
|---|---|---|
| Credentials | High school diploma or equivalent, food handling certification | High school diploma or equivalent, food handling certification |
| Work Environment | Fast-paced, customer service-focused, outdoor or indoor ice cream shops | Similar environment, often in ice cream parlors or dessert shops |
| Industry Usage | Commonly employed in ice cream and frozen dessert establishments | Typically found in ice cream shops, cafes, and dessert venues |
Custard Shack and Ice Cream Server roles share similar credentials, work environments, and industry usage. Both involve serving frozen desserts in customer-facing settings, making them comparable positions within the ice cream and dessert industry.
What is a Custard Shack?
A Custard Shack is a small food establishment, often seasonal or roadside, that specializes in serving frozen custard and related frozen desserts. Unlike traditional ice cream stands, Custard Shacks typically offer a creamier, richer product made with egg yolks in addition to cream and sugar. They may also serve cones, sundaes, shakes, and sometimes other snacks or beverages. These shacks are popular for their fast service and nostalgic, casual atmosphere. Many have become local favorites and summer traditions in their communities.
More about Custard Shack jobs
What job categories do people searching Custard Shack jobs look for? The top searched job categories for Custard Shack jobs are:
$15/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 17 days ago
Job description
Shake Shack has partnered with Workforce1, and is looking to Hire Team Members for NYC locations!
Shake Shack is seeking to hire Full-Time warm, fun, intelligent, outgoing, and high energy individuals to join their unique team as Team Members! They offer a professional work environment, benefits package and good opportunity for advancement!
Positions: Team Members:
Job Requirements:
• Entry Level, or 6 Months or more related Restaurant, Hospitality or Retail experience is preferred; but a willingness and ability to learn quickly in a fast-paced, high-volume environment is a must.
• Open full-time availability and flexibility is a must – ability to work a variety of shifts
• Must have strong customer service knowledge and communication skills
• Self-motivated achiever interested in taking on additional roles and responsibilities
• Must be dedicated to excellence and hospitality
Job Responsibilities:
Have fun and work hard! As a Shack Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. Get on the fast track to become a Shack Trainer, Cross Trainer, and Shift Manager at a pace that YOU have the opportunity to drive!
• Serving, Cooking, Cleaning, Prepping and Caring for guests!
• Balancing high volume with high quality
• Participating in ongoing training and development
• Must have eagerness to take advantage of new opportunities
• Learning different skills and responsibilities of all Shake stations
• Cross training and cross utilizing skills
Benefits:
Experience the Shacksperience: a clearly defined path to success for every employee who joins our team! Building confidence through knowledge and experience is the first step to your success. Shake Shack provides an environment that encourages learning and growth, and they reward individuals who meet and exceed their standards of success. Shake Shack calls this the Shacksperience and they are committed to taking care of their Team Members. Selected individuals will enjoy competitive pay rates, generous benefits, great bonus programs, and strong career growth opportunities.
Other benefits include: Medical, Dental, and Vision Insurance, Transit Discount Program, 401K Plan with Company Match, Paid Time Off Program, Flexible Spending Accounts, Employee Dining Program, Referral Bonus, Online Training Program, Ongoing Hands-on Training, Career Development, Corporate Fitness Discount Programs, Choice of Global Cash Card or Direct Deposit.
About Shake Shack:
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal. Shake Shack’s unique and inspiring culture invites and nurtures motivated people who aspire to be their future leaders.
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! Shake Shack is committed to high quality food served with a high level of hospitality. Shake Shack’s team members enjoy a positive work environment that is deeply committed to the philosophy: "Stand for Something Good."
Shake Shack is seeking to hire Full-Time warm, fun, intelligent, outgoing, and high energy individuals to join their unique team as Team Members! They offer a professional work environment, benefits package and good opportunity for advancement!
Positions: Team Members:
Job Requirements:
• Entry Level, or 6 Months or more related Restaurant, Hospitality or Retail experience is preferred; but a willingness and ability to learn quickly in a fast-paced, high-volume environment is a must.
• Open full-time availability and flexibility is a must – ability to work a variety of shifts
• Must have strong customer service knowledge and communication skills
• Self-motivated achiever interested in taking on additional roles and responsibilities
• Must be dedicated to excellence and hospitality
Job Responsibilities:
Have fun and work hard! As a Shack Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. Get on the fast track to become a Shack Trainer, Cross Trainer, and Shift Manager at a pace that YOU have the opportunity to drive!
• Serving, Cooking, Cleaning, Prepping and Caring for guests!
• Balancing high volume with high quality
• Participating in ongoing training and development
• Must have eagerness to take advantage of new opportunities
• Learning different skills and responsibilities of all Shake stations
• Cross training and cross utilizing skills
Benefits:
Experience the Shacksperience: a clearly defined path to success for every employee who joins our team! Building confidence through knowledge and experience is the first step to your success. Shake Shack provides an environment that encourages learning and growth, and they reward individuals who meet and exceed their standards of success. Shake Shack calls this the Shacksperience and they are committed to taking care of their Team Members. Selected individuals will enjoy competitive pay rates, generous benefits, great bonus programs, and strong career growth opportunities.
Other benefits include: Medical, Dental, and Vision Insurance, Transit Discount Program, 401K Plan with Company Match, Paid Time Off Program, Flexible Spending Accounts, Employee Dining Program, Referral Bonus, Online Training Program, Ongoing Hands-on Training, Career Development, Corporate Fitness Discount Programs, Choice of Global Cash Card or Direct Deposit.
About Shake Shack:
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal. Shake Shack’s unique and inspiring culture invites and nurtures motivated people who aspire to be their future leaders.
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! Shake Shack is committed to high quality food served with a high level of hospitality. Shake Shack’s team members enjoy a positive work environment that is deeply committed to the philosophy: "Stand for Something Good."