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Cure Auto Insurance Jobs in California (NOW HIRING)

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Cure Auto Insurance information

What are the key skills and qualifications needed to thrive as an Auto Insurance Agent, and why are they important?

To thrive as an Auto Insurance Agent, you need a solid understanding of insurance products, state regulations, and sales techniques, typically backed by a valid insurance license. Familiarity with insurance management software, quoting systems, and CRM platforms is essential for efficient workflow and customer management. Strong interpersonal skills, active listening, and problem-solving abilities help agents build trust and effectively address client needs. These skills are crucial for providing accurate coverage recommendations, maintaining compliance, and driving customer satisfaction and retention.

What is Cure Auto Insurance?

Cure Auto Insurance is a car insurance company that specializes in providing affordable auto insurance coverage, particularly for drivers who may have difficulty obtaining insurance elsewhere due to their driving history or other factors. Founded in 1990, CURE (Citizens United Reciprocal Exchange) operates as a not-for-profit reciprocal exchange, focusing on fairness and transparency in its rate-setting process. The company primarily serves customers in New Jersey, Pennsylvania, and Michigan, and offers standard auto insurance products such as liability, collision, and comprehensive coverage. CURE is known for evaluating drivers more on their driving records rather than non-driving factors like credit scores.

What is the difference between Cure Auto Insurance vs Claims Adjuster?

AspectCure Auto InsuranceClaims Adjuster
Primary RoleInsurance provider offering auto insurance policiesEvaluates insurance claims and determines payouts
Required CredentialsInsurance license, sometimes certifications depending on stateInsurance license, certifications like CPCU or AIC often preferred
Work EnvironmentOffice-based, customer service, policy managementField or office-based, claims investigation and assessment
Industry UsageInsurance companies, agenciesInsurance companies, adjusting firms

While Cure Auto Insurance provides policies and customer service, Claims Adjusters handle claims processing and evaluation. Both roles require insurance licensing, but Claims Adjusters focus more on claims investigation, whereas Cure Auto Insurance focuses on policy sales and management.

What are some common challenges faced by customer service representatives at Cure Auto Insurance, and how are they supported in overcoming them?

Customer service representatives at Cure Auto Insurance often handle a high volume of inquiries and must resolve complex policy or claims issues efficiently. Balancing empathy for customers with adherence to company policies can be challenging. To support representatives, Cure typically provides comprehensive training, ongoing coaching, and access to knowledge bases. Additionally, teamwork and regular feedback sessions help staff continuously improve their skills and manage challenging situations effectively.
What are popular job titles related to Cure Auto Insurance jobs in California? For Cure Auto Insurance jobs in California, the most frequently searched job titles are:
What job categories do people searching Cure Auto Insurance jobs in California look for? The top searched job categories for Cure Auto Insurance jobs in California are:
What cities in California are hiring for Cure Auto Insurance jobs? Cities in California with the most Cure Auto Insurance job openings:
Cure Auto Insurance jobs near you
Infographic showing various Cure Auto Insurance job openings in California as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Service Representative

Customer Service Representative

Premier Auto Credit

Glendale, CA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Customer Service Representative

If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU!

As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU!


Our Promise to YOU:

We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

  • Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay
  • Hours of operation for Customer Service Representatives: Monday- Friday, 8am-5pm, 1 Saturday a month.

Duties/Responsibilities:

  • Help customers to bring their accounts current in the first stage of Collections (1 to 10 Days), in a Predictive Dialer environment.
  • Ability to answer a high volume of calls on a daily basis.
  • Effectively handle all phone, email, web and fax transactions to ensure customer/consumer satisfaction.
  • The ability to offer payment options over the phone to cure early delinquency.
  • Perform account maintenance functions such as: explaining terms of auto loan, submitting auto loans for repossession, asking customers for proof of insurance.
  • Must learn and abide by the FDCPA Collection Law+
  • Other duties as assigned.

Required Skills/Abilities:

  • Must be proficient in both English and Spanish.
  • Work a flexible schedule.
  • Must be able to type minimum of 20- 25 wpm.
  • Have good written and verbal skills.
  • Must be able to negotiate payment options over the phone.
  • Basic computer skills required. Collection software experience is helpful.
  • Update, maintain, and analyze customer account profiles.
  • Must be able to balance multiple priorities in a high call volume environment while maintaining professional and courtesy customer interactions.
  • Reliable attendance track record.

Education and Experience:

  • Previous experience in a Call Center environment of 6 months to 1 year is preferred.
  • Experience working Debt Collections is a plus.
  • A High School diploma or General Equivalency Degree (GED) is necessary for this position.
  • Individuals with at least 2 years of college may qualify with no experience necessary.
  • You must be able to respond to common inquiries or complaints from customers in a professional manner in both English and Spanish.
  • Ability to add, subtract, multiply and divide in all units of measure i.e., calculate payments, interest charges and other fees.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Heavy phone work
  • Heavy typing
  • Must wear headsets

Benefits Overview:

Full Time Employee Benefits upon completion of 90-day probationary period include:

  • Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities.
  • Flexible Spending Accounts (FSA).
    • The company pays 80% of premiums for medical plans for employees only.
  • Paid time off accrual opportunity & holiday pay.
  • 401k retirement plan (4% employer matching).

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience.

EEO Disclaimer

Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.