Cummins Jobs (NOW HIRING)

We are looking for a talented Senior Regional Sales & Service Support Manager to join our team in Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies in NC, SC or GA.   

This role is an employee of the Eaton Cummins Joint Venture: Eaton Cummins Automated Transmission Technologies. 

Job Summary: 

This role is an employee of the Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies. Internal candidates are defined as employees of the ECJV.  

Additional responsibilities: 

Manage territory to achieve ECJV business objectives. Establish positive customer relationships to ensure profitable market share of ECJV products. Provide product support, sales support, service support and applications training to ECJV customers to maintain and grow spec market through pull through marketing. 

In this role, you will make an impact in the following ways: 

• Drive business outcomes: Apply deep business and market insight to shape decisions that advance organizational goals and strengthen competitive positioning. 
• Communicate with clarity: Deliver tailored, multimode communication that resonates with different audiences and ensures alignment across stakeholders. 
• Strengthen customer relationships: Build trust with customers and deliver solutions that reflect their needs, improving satisfaction and longterm loyalty. 
• Differentiate our value: Clearly articulate product and service strengths, translating customer needs into compelling value propositions that set us apart from competitors. 
• Navigate channels strategically: Leverage industry and channel dynamics to influence the path to market and support broader business objectives. 
• Optimize pricing decisions: Partner across functions to develop pricing strategies that balance customer value, competitiveness, and business targets. 
• Lead negotiations effectively: Use proven negotiation tools and methods to secure mutually beneficial agreements that meet commercial and contractual goals. 
• Advance account strategy: Build and execute account plans grounded in customer insights, forecasting, and pipeline health to drive growth and achieve sales objectives. 

Additionalresponsibilities:

Manage territory to achieve ECJV businessobjectives. Establish positive customer relationships to ensureprofitablemarket share of ECJV products. Provide product support, sales support, servicesupportand applications training to ECJV customers tomaintainand growspecmarket through pull through marketing.

Essential duties include:

• Implement action plans to reach market share goals.
• Develop andmaintaineffective customer relationships
• Resolve customer productcomplainsina timelyfashion
• Evaluateincentive requirements
• Effectively manage the introduction of new products
• Train customer personnelonECJV products
• Manage customer support policy to meet region guidelines
• Manage territory expense budget asestablishedby region manager
• Assure reliability of CIS

Ideal candidate to have knowledge of trucking industry, negotiation skills, and will belocatedwithin in the region this role supports: Georgia, North Carolina, or South Carolina.

75% travelrequired.

Compensation and Benefits

The final salary offer will bedeterminedafter considering relevant factors, including a candidate's qualifications and experience, whereappropriate.

Additionalbenefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic PartnersCoverageand a full complement of personal and professional benefits.

To be successful in this role, you will need the following:

• Build strong customer relationships:Develop trust and credibility with customers to grow profitable market share, resolve product concerns quickly, and ensure ongoing satisfaction with ECJV products.
• Execute territory and sales strategy:Manage the territory to meet ECJV businessobjectivesby implementing action plans, evaluating incentives, managing expenses, and ensuring reliable CIS performance.
• Deliver technical and productexpertise:Provide product support, service guidance, and applications training to customers while effectively introducing new products and supportingpullthroughmarketing.
• Collaborate and communicate effectively:Work closely with internal teams and customer personnel toalign ongoals, share insights, andmaintainconsistent support that drives market growth.

Education, Licenses, Certifications:
Required: College, university, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experiencerequired.