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Csr Jobs in California (NOW HIRING)

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

GATEWAY SERVICES, INC.

Customer Service Representative

Temecula, CA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative/Route Service Representative - West Coast Pet Memorial Location: Temecula, CA Compensation: $18.00-$22.00per hour (DOE) Schedule: Full-Time Benefits: Industry-Leading ...

Amerivet Services LLC

Customer Service Representative

San Diego, CA · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our General for CSR follows below: CSR Position Overview The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) answers the phone ...

Sunrise Systems

Customer Service Representative

Brea, CA · On-site

$22 - $22.50/hr

Customer Service Representative Our client, a leading Medical Device manufacturing company, is looking for a Customer Service Representative. This is for an initial duration of 05 months and is ...

Carter Services

Customer Service Representative

Torrance, CA · On-site

$18 - $25/hr

  • Medical

  • PTO

As our newest full-time Customer Service Representative in Torrance, CA, you'll be part of a close-knit, family-owned company that values your voice, your growth, and your future. You'll enjoy $18 ...

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Csr information

See California salary details

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How much do csr jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for csr in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. It often requires strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

Is customer service representative an entry level job?

Yes, customer service representative (CSR) positions are typically entry-level jobs that require minimal prior experience. They often involve basic communication skills, familiarity with customer service tools, and may provide on-the-job training for new employees.

What are the most commonly searched types of Csr jobs in California?

The most popular types of Csr jobs in California are:

What cities in California are hiring for Csr jobs?

Cities in California with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in California as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Guardian Tax Service

Irvine, CA • On-site

$19/hr

Other

Posted 6 days ago

Job description

Customer Service Representative

Guardian Tax | Irvine, CA | Full-Time | In-Office

Guardian Tax is growing, and we're looking for a friendly and motivated Customer Service Representative to join our Irvine team.

In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services, and help them better understand their accounts. You'll be focused on providing a great client experience, answering questions, and making sure clients feel supported and informed.

Compensation
  • $19/hour + bonuses
  • Full-time, in-office position
  • Paid training and onboarding
  • Supportive team environment
  • Opportunities to grow with the company
Responsibilities
  • Speak with clients over the phone in a friendly and professional manner
  • Welcome clients to Guardian Tax and our services
  • Review client accounts and go over their services
  • Answer questions and provide helpful information
  • Listen to client needs and help address questions or concerns
  • Maintain a positive and professional client experience
  • Work with the team to ensure clients receive excellent service
Qualifications
  • 1+ year of customer service experience
  • Strong verbal and communication skills
  • Comfortable and confident speaking on the phone
  • Professional, friendly, and dependable
  • Ability to stay organized and pay attention to detail
  • Positive attitude and team-oriented mindset
  • Comfortable working in a fast-paced environment
Why Join Guardian Tax?

We have a high-energy, positive, and team-focused culture. We work hard, support each other, celebrate our wins, and enjoy creating a workplace where people like coming to work.

If you're great with people, comfortable on the phone, and looking for a full-time opportunity with a growing company, we'd love to meet you.

$19/hour + bonuses | Full-Time | Irvine, CA | In-Office

Apply today and join the Guardian Tax team!

Apply