ZipRecruiter

Log In

1

Csr Jobs in Alberta (NOW HIRING)

Edmonton Valve

Customer Service Representative

Fort Mcmurray, AB · On-site

CA$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties and Responsibilities of Customer Service Representative: * Answer inquiries and provide information to customers * Arrange for billing for services * Arrange for refunds and credits * Explain ...

Bmo

Customer Service Representative

Calgary, AB · On-site

  • Medical

  • Life

  • Retirement

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

previous pagenext page

Showing results 21-40

All JobsCsr JobsCsr Jobs in Alberta

Csr information

See Alberta salary details

$8

$17

$29

How much do csr jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for csr in Alberta is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.71 per hour, depending on experience, location, and employer.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills, and some employers provide training and support to help manage stress.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is customer service representative an entry level job?

Customer Service Representative (CSR) positions are typically entry-level jobs that require basic communication skills and customer service experience. Many companies offer on-the-job training, making it accessible for candidates without prior experience. However, some roles may prefer or require previous customer service or related experience.

What are the most commonly searched types of Csr jobs in Alberta?

The most popular types of Csr jobs in Alberta are:

What are popular job titles related to Csr jobs in Alberta?

For Csr jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Csr jobs in Alberta look for?

The top searched job categories for Csr jobs in Alberta are:

What cities in Alberta are hiring for Csr jobs?

Cities in Alberta with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Alberta as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,627 per year, or $17.6 per hour.

Customer Service Representative

Jim Peplinski Capital

Calgary, AB

Full-time

Re-posted 26 days ago

Job description

About You

You take pride in doing things right the first time. You're organized, thoughtful, and naturally serviceoriented, with a genuine desire to help customers feel supported and understood. You notice details others miss, follow through on commitments, and believe great service is built on clarity, consistency, and trust.You care deeply about customer experience and you're at your best when you have ownership of your work, clear standards to operate within, and a team around you that values accountability and collaboration.


About the Role

Jim Peplinski Capital is seeking a Customer Service Representative in our Calgary location to deliver a consistent, responsive, and proactive customer experience across the full client lifecycle.

In this role, you are a trusted point of contact for customers and a critical connector between Sales, Operations, and the broader organization. Your mandate is to ensure customers are supported with accuracy, care, and continuity, and that every customer file clearly reflects the current state of the relationship so any team member can step in seamlessly.


What You Bring

  • A customer-first mindset with a strong sense of ownership and accountability
  • 5 years+ experience supporting a Sales team and delivering high-quality service in a fast-paced, detail-driven environment
  • Exceptional organization and follow-through, with a commitment to accurate documentation and file integrity
  • Clear, professional communication skills and confidence engaging with customers and internal partners
  • Comfort working across systems, workflows, and teams to keep service moving smoothly
  • A team-first attitude with pride in enabling others to succeed


Why You'd Want This Role

  • A true team environment where collaboration and service excellence are non-negotiable
  • An organization that values accuracy, discipline, and proactive customer care
  • An unplugged vacation policy that supports real work-life balance
  • Continuous learning, coaching, and advancement opportunities
  • An entrepreneurial environment with real autonomy and visible impact

What the Role Consists Of


  • Delivering exceptional Customer Service
  • Providing effective support to a high performance Sales team
  • Managing critical administrative processes and delivery logistics
  • Ensuring File Integrity & Service Continuity
  • Owning the Customer Experience

If you're driven by service excellence, thrive on accountability, and want to be part of a team where customers and colleagues can rely on you, we'd love to meet you.

Please take 5 minutes to complete this survey, your application will not be considered without it: https://secure.personex.com/profile/default.aspx?LANG=ENG&ClientID=b2179a9d-1a2f-11ec-ae9c-165fb6ab0828&uc=LXFFB3PG&QVersion=1

Apply