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Csr Jobs in Edmonton, AB (NOW HIRING)

U-Haul

Customer Service Representative

Edmonton, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Edmonton, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Bmo

Customer Service Representative

Edmonton, AB · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

Bmo

Customer Service Representative

Edmonton, AB · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

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Csr information

See Edmonton, AB salary details

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How much do csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for csr in Edmonton, AB is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.71 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. It often requires strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

Is customer service representative an entry level job?

Yes, customer service representative (CSR) positions are typically entry-level jobs that require minimal prior experience. They often involve basic communication skills, familiarity with customer service tools, and may provide on-the-job training for new employees.

What are the most commonly searched types of Csr jobs in Edmonton, AB?

The most popular types of Csr jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Csr jobs?

Cities near Edmonton, AB with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,627 per year, or $17.6 per hour.

Customer Service Representative

Edmonton, AB

U-Haul
Retail • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

152nd of 176 rated vehicle equipment hire

People enjoy working here

Recommended by students

Recommended by parents

Learn more about U-Haulexternal

Full-time

PTO

Re-posted 14 days ago

Job description

Location:

11120 154th St, Edmonton, Alberta T5M3M9 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.


Job Details:

  • Looking for someone to take initative to complete tasks
  • Hours will be a range of 15 - 30 hours per week
  • Two Vacancies to fill.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.


Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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