Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
Quick apply
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Quick apply
Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Quick apply
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort McMurray, AB T9H 5D6 Job Type: Full-time, Permanent Salary: $25.00 per hour Hours: 40 hours per week Start ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our customers and operations teams. In this role, you'll orchestrate daily activities including crew ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our customers and operations teams. In this role, you'll orchestrate daily activities including crew ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Reporting The Customer Service Representative reports directly to the Director of Avionics. Core Competencies * Communication Skills * Positive Attitude * Problem-Solving Skills * Professionalism
Reporting The Customer Service Representative reports directly to the Director of Avionics. Core Competencies * Communication Skills * Positive Attitude * Problem-Solving Skills * Professionalism
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Customer Service Representative
Edmonton, AB · Hybrid
CA$22.50/hr
As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...
Head Csr information
What is a head CSR?
Head CSRs, or Head Customer Service Representatives, are professionals responsible for overseeing customer service teams and ensuring high-quality support for an organization's clients. They manage day-to-day operations, handle escalated customer issues, train staff, and implement service policies to improve customer satisfaction. Head CSRs also analyze service metrics, coordinate with other departments, and play a key role in developing strategies to enhance the overall customer experience. Their leadership ensures the team meets performance targets and maintains a positive company reputation.
What are the key skills and qualifications needed to thrive as a head CSR?
To thrive as a Head CSR, strong leadership, in-depth customer service knowledge, and experience in team management are essential, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, call center software, and reporting tools is typically required. Exceptional communication, conflict resolution, and motivational skills help foster a positive team environment and ensure excellent service delivery. These skills and qualities are crucial for driving team performance, maintaining customer satisfaction, and achieving organizational goals.
What are some common challenges faced by a head CSR, and how can they be addressed?
A Head of Customer Service Relations often encounters challenges such as maintaining high team morale during periods of high customer demand, ensuring consistent service quality across channels, and effectively managing escalated customer issues. Addressing these challenges requires strong leadership, regular training, and clear communication protocols. Collaborating closely with other departments, such as sales and product development, also helps in providing holistic solutions to customer concerns and improving overall service delivery.
What is the difference between Head Csr vs Customer Service Manager?
| Aspect | Head Csr | Customer Service Manager |
|---|---|---|
| Responsibilities | Oversees customer service strategies, manages teams, and develops policies | Manages daily customer service operations, handles escalations, and supervises staff |
| Required Credentials | Typically requires leadership experience, customer service background, and relevant certifications | Requires experience in customer service, leadership skills, and often a related degree |
| Work Environment | Strategic, leadership-focused, often in corporate offices | Operational, team-oriented, often in call centers or customer service departments |
The Head Csr focuses on strategic leadership and policy development for customer service, while the Customer Service Manager handles daily operations and team supervision. Both roles require customer service experience, but the Head Csr is more senior and strategic in scope.
What are the most commonly searched types of Csr jobs in Alberta?
The most popular types of Csr jobs in Alberta are:
Circle K rating
4.8
Based on 1,379 frontline employees who took The Breakroom Quiz
35th of 47 rated convenience stores
Job description
Store 4022612: 5008 - 50 Avenue, Valleyview, Alberta T0H 3N0
Customer Service Representative
As a Customer Service Representative, you will enjoy:
- Flexible schedules
- Large, stable employer
- Opportunities for fast career advancement
- Task variety
- Weekly pay
- Night shift premium
- Employee discount
- Scholarship program
- Years of service Recognition program
- Supporting temporary workers through PNP (some conditions may apply)
Your key responsibilities:
You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!What we are looking for:
- Customer service
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great to have:
- Customer service experience
- Motivation to advance in your career!
- Willingness to learn and have fun!
About Circle K
Sourced by ZipRecruiter
Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.