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Csr Tech Jobs in Madison, WI (NOW HIRING)

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Fort Atkinson, WI

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

BlueScope Steel

Customer Service Representative

Evansville, WI · On-site

$15.50 - $21.25/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of ...

Pro Mach

Customer Service Representative

Middleton, WI · On-site

$16.50 - $22.25/hr

Customer Service Representative At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic.

Alphabe Insight

Customer Service Representative

Madison, WI · On-site

$45K - $49K/yr

Customer Service Representative At Catch Vibe Voice, we are dedicated to connecting brands with their audiences in meaningful and memorable ways. We foster a culture of creativity, collaboration, and ...

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All JobsCsr Tech JobsCsr Tech Jobs in Madison, WI

Csr Tech information

See Madison, WI salary details

$10

$18

$27

How much do csr tech jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for csr tech in Madison, WI is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.38 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.
What are popular job titles related to Csr Tech jobs in Madison, WI? For Csr Tech jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Csr Tech jobs in Madison, WI look for? The top searched job categories for Csr Tech jobs in Madison, WI are:
Csr Tech jobs near you
Infographic showing various Csr Tech job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,834 per year, or $18.2 per hour.

Customer Service Rep (CSR)

CARDINAL HEATING & AIR CONDITIONING LP

Sun Prairie, WI • On-site

$23 - $24/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

No heat in the winter. No AC in the summer. A leaking pipe that can’t wait. This isn’t just customer service—it’s being there when customers need us most. We’re looking for a Customer Service Representative who can stay calm under pressure, move quickly, and deliver an exceptional experience every time.
BENEFITS

  • Medical Insurance:
    • Health: 50% of the premium is covered by Cardinal
    • Dental: 50% of the premium is covered by Cardinal
    • Life insurance: $10,000 is covered by Cardinal
  • 401K with a 4% Company Match
  • Uniform allowance
  • Paid Continuing Education
  • Paid Holidays and PTO
  • Birthday PTO
  • Plus more!
  • RESPONSIBILITIES

    This role is 100% on site Monday - Friday

    • Answer phones & book service calls
    • Work with other customer service representatives and dispatchers to achieve daily goals
    • Gather, input, and process all necessary information & data into Service Titan
    • Effectively utilize appropriate scripts
    • Properly complete paperwork in a timely manor
    • Digital dexterity to effectively utilize new & existing technologies
    • Monitor social media booking platforms
    • Contact customers that have requested after hours service

OUR CORE VALUES

  • Teamwork: Support the growth & development of team members to achieve personal & professional success
  • Forward Thinking: Continuously educating ourselves to exceed the industry standard
  • Customer First: Going the extra mile to exceed expectations
  • Do What's Right: Uphold the highest standards of honesty & integrity
  • Committed to Excellence: Focused on results & value high performance


Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalservice.com

Cardinal is an equal-opportunity employer.