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Csr Manager Jobs in Seattle, WA (NOW HIRING)

NVA

Customer Service Representative II

Sumner, WA · On-site

$17 - $21/hr

Job Responsibilities • Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients. • Works with CSR Staff to ensure that all ...

NVA

Customer Service Representative II

Sumner, WA · On-site

$17 - $21/hr

Job Responsibilities • Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients. • Works with CSR Staff to ensure that all ...

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Csr Manager information

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$27.9K

$66K

$115K

How much do csr manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for csr manager in Seattle, WA is $66,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $79,700.00 per year, depending on experience, location, and employer.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What do customer service representative managers do?

Customer Service Representative Managers oversee and coordinate customer service teams to ensure high-quality support and customer satisfaction. They handle staff training, performance monitoring, and process improvements, often using customer management software. Strong leadership, communication skills, and knowledge of company policies are essential for this role.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Seattle, WA? The most popular types of Csr jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Csr Manager jobs? Cities near Seattle, WA with the most Csr Manager job openings:
Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,041 per year, or $31.8 per hour.

Customer Service Representative II

National Veterinary Associates

Sumner, WA • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

In addition to the responsibilities outlined below, the Customer Service Representative (CSR) is an invaluable member of the hospital team who works directly with the CSR Manager, supporting client services staff, members of the hospital, grooming, and lodging teams. This individual has oversight of the Receptionist staff to ensure productive and quality veterinary care are given at all times. This position entails a full time work schedule (minimum 32 hours), with the flexibility to attend monthly Leadership meetings and potentially off site training sessions.

Job Responsibilities

         Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients.

         Works with CSR Staff to ensure that all clients/patients are receiving quality care while maintaining a smooth flow of hospital operations.

o   Every client/patient is being added to EzyVet correctly, and verification of email and phone numbers are being conducted

o   Every client / patient is being added to the correct whiteboard in Smartflow in a timely manner

         Demonstrates and reinforces the highest level of client service

         Resolves client issues and escalations, and works with CSR Manager to ensure appropriate follow up is had

         Responsible for verifying the accuracy of logged cash transactions and ensuring staff is properly trained on cash management protocols

         Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.

         Conducts self with the highest level of professionalism and discretion in regards to private information or coaching conversations.

         Must be able to work from a seated position for extended periods of time. The constant use of desktop computer and phone or headset is required.

         Occasionally must be able to assist clients into the building by either carrying pets or leading pets on a leash

         Position may require walking, standing or climbing stairs throughout the shift

         Skills and Basic Qualifications

          Must have 3 years Customer Service experience.

          Manage time and tasks appropriately and remain flexible with assigned duties.

          Along with a positive attitude and a high degree of energy, you will have excellent communication skills, and work effectively in a fast-paced environment.

         Takes personal accountability for mistakes, errors in judgement, and professionalism. Is able to take feedback on performance and move forward by correcting the behaviors or mistakes in the future.

          Demonstrable skills with complex problem solving, active listening, critical thinking, time management and decision making skills that are aligned with hospital policy, client and patient interest, and staff experience.

          Ability to effectively handle and control upset clients.

          Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred).

          Must be able to handle the physical and emotional aspect of work in a veterinary hospital environment.

          Commitment to ongoing educational development and growth

          Model a professional and courteous manner with staff and clients. Treats all staff and clients with respect, even in moments of high emotion or stress.

Compensation:

         Base hourly rate of $17.00 - $21.00 DOE

         Eligible for periodic bonus (where applicable)

Full Time Employees are eligible for benefits including:

         Medical, Vision, Dental insurance

         401(k)

         Health Savings Account

         Paid time off

         Employee discounts

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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