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Csr Manager Jobs in Seattle, WA (NOW HIRING)

NVA

Customer Service Representative II

Sumner, WA · On-site

$17 - $21/hr

Job Responsibilities • Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients. • Works with CSR Staff to ensure that all ...

Retail Management Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

RMI is a retail management company that operates retail locations such as convenience stores (with ... To successfully deliver services to our clients and customers, a CSR must be: * familiar with and ...

Adecco

Customer Service Rep

Kent, WA · On-site

$18/hr

Support billing validation, operational reporting, and data management activities. Candidates for Customer Service Representative must meet the following requirements to be considered: * High School ...

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Csr Manager information

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$27.9K

$66K

$114.9K

How much do csr manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for csr manager in Seattle, WA is $66,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $79,700.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Seattle, WA?

The most popular types of Csr jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Csr Manager jobs?

Cities near Seattle, WA with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $66,004 per year, or $31.7 per hour.

Customer Service Representative II

National Veterinary Associates

Sumner, WA • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Answer incoming calls, manage the general practice schedule, and handle incoming emergency patients.

  • Ensure all clients and patients are added correctly to the system, verify contact information, and update hospital whiteboards in a timely manner.

  • Resolve client issues and escalations, verify cash transactions, and monitor systems to resolve technical issues.

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

35th of 56 rated veterinary

Job description

In addition to the responsibilities outlined below, the Customer Service Representative (CSR) is an invaluable member of the hospital team who works directly with the CSR Manager, supporting client services staff, members of the hospital, grooming, and lodging teams. This individual has oversight of the Receptionist staff to ensure productive and quality veterinary care are given at all times. This position entails a full time work schedule (minimum 32 hours), with the flexibility to attend monthly Leadership meetings and potentially off site training sessions.

Job Responsibilities

         Performs all duties of a CSR, including answering incoming calls, managing GP schedule, and handling incoming Emergency patients.

         Works with CSR Staff to ensure that all clients/patients are receiving quality care while maintaining a smooth flow of hospital operations.

o   Every client/patient is being added to EzyVet correctly, and verification of email and phone numbers are being conducted

o   Every client / patient is being added to the correct whiteboard in Smartflow in a timely manner

         Demonstrates and reinforces the highest level of client service

         Resolves client issues and escalations, and works with CSR Manager to ensure appropriate follow up is had

         Responsible for verifying the accuracy of logged cash transactions and ensuring staff is properly trained on cash management protocols

         Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.

         Conducts self with the highest level of professionalism and discretion in regards to private information or coaching conversations.

         Must be able to work from a seated position for extended periods of time. The constant use of desktop computer and phone or headset is required.

         Occasionally must be able to assist clients into the building by either carrying pets or leading pets on a leash

         Position may require walking, standing or climbing stairs throughout the shift

         Skills and Basic Qualifications

          Must have 3 years Customer Service experience.

          Manage time and tasks appropriately and remain flexible with assigned duties.

          Along with a positive attitude and a high degree of energy, you will have excellent communication skills, and work effectively in a fast-paced environment.

         Takes personal accountability for mistakes, errors in judgement, and professionalism. Is able to take feedback on performance and move forward by correcting the behaviors or mistakes in the future.

          Demonstrable skills with complex problem solving, active listening, critical thinking, time management and decision making skills that are aligned with hospital policy, client and patient interest, and staff experience.

          Ability to effectively handle and control upset clients.

          Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred).

          Must be able to handle the physical and emotional aspect of work in a veterinary hospital environment.

          Commitment to ongoing educational development and growth

          Model a professional and courteous manner with staff and clients. Treats all staff and clients with respect, even in moments of high emotion or stress.

Compensation:

         Base hourly rate of $17.00 - $21.00 DOE

         Eligible for periodic bonus (where applicable)

Full Time Employees are eligible for benefits including:

         Medical, Vision, Dental insurance

         401(k)

         Health Savings Account

         Paid time off

         Employee discounts

What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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