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Csr Manager Jobs in Saskatchewan (NOW HIRING)

Brandt

Customer Support Representative

Regina, SK · On-site

Various shifts are available to support our 24/7 Customer Service Centre. Who We Are Brandt is a ... Confirm inventory availability and shipping timelines to manage customer expectations and enhance ...

7shifts

Customer Support Representative

Saskatoon, SK

CA$50K - CA$75K/yr

As the Customer Support Representative at 7shifts, you'll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point ...

Walmart

(CAN) Customer Service Manager

Saskatoon, SK · On-site

CA$16.30/hr

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

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Csr Manager information

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Saskatchewan?

The most popular types of Csr jobs in Saskatchewan are:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Saskatchewan as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Customer Support Representative

Brandt

Regina, SK • On-site

Full-time

Medical, Dental, Retirement

Re-posted 7 days ago

Job description

Overview

Brandt is currently seeking a Customer Support Representative located in Regina for our Customer Support Center. The Customer Support Representative is responsible for supporting Brandt’s coast to coast branch network by processing parts orders, responding to pricing and availability inquiries and coordinating with vendors to ensure timely and accurate fulfillment. 

Brandt has a rigorous and comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries. Fluency in both French and English is considered an asset, but not necessary. Various shifts are available to support our 24/7 Customer Service Centre. 

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.  We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve.  And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:  

  • Initiate outbound sales calls to customers to generate parts orders and support branch network sales goals.
  • Respond promptly to parts pricing inquiries via phone, email, and text to provide accurate and timely information.
  • Engage actively with customers through attentive listening to understand needs and recommend appropriate solutions.
  • Accurately process parts orders ensuring customer requests are fulfilled quickly and without error.
  • Confirm inventory availability and shipping timelines to manage customer expectations and enhance satisfaction.
  • Coordinate with multiple vendors to offer customers various parts options, ensuring requests are met efficiently.
  • Provide parts support to field staff by collaborating effectively to resolve product and parts-related issues.
  • Navigate multiple web applications and systems simultaneously to deliver seamless customer service in a fast-paced environment.
  • Contribute to team success by collaborating with colleagues and maintaining high standards of customer satisfaction.
  • Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

  • Strong customer service skills with a focus on satisfaction and problem-solving.
  • Excellent verbal and written communication; French considered an asset.
  • Skilled multitasker with the ability to navigate multiple systems efficiently.
  • Detail-oriented with high accuracy in order processing.
  • Team player who thrives in fast-paced environments.
  • Flexible to work various shifts in a 24/7 service center.
  • Experience in outbound sales or call centers considered an asset.

What We Offer

  • Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
  • Continuous Learning: through on-the-job training and educational opportunities.
  • Opportunities for advancement within a growing company that values initiative and teamwork.
  • Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
  • Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you.  It’s as simple as that. 

#LI-onsite


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