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Csr In Office Sales Representative Jobs in Missouri

Walsworth

Customer Service Representative I (60699)

Fulton, MO · On-site

$13.75 - $18.75/hr

Customer Service Representative I Fulton - Fulton, MO 65251 Overview Position Type Salary - Office ... Must respond to the customer or sales representative in a timely manner. * Demonstrated advanced ...

Mini-Circuits

Customer Service Representative

Branson, MO · On-site

$18 - $20/hr

Customer Service Representative Mini-Circuits designs, manufactures and distributes integrated ... Associate degree or 2+ years' sales-related experience * Proficient in MS Office (Word, Excel ...

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Csr In Office Sales Representative information

What is a CSR in office sales representative?

A CSR (Customer Service Representative) In Office Sales Representative is a professional who works primarily from an office setting to assist customers, handle inquiries, and promote or sell products and services. Their role combines customer service duties with sales responsibilities, such as processing orders, responding to customer needs, and reaching out to potential clients. They are often the first point of contact for customers, helping resolve issues while also seeking opportunities to upsell or cross-sell the company's offerings. Strong communication, problem-solving, and sales skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a CSR in office sales representative, and why are they important?

To thrive as a CSR In Office Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring previous sales or customer service experience. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding problem-solving abilities, resilience, and a customer-focused attitude help set top performers apart. These skills and qualities are essential for building customer relationships, meeting sales targets, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by CSR in office sales representatives, and how can they be effectively managed?

Csr In Office Sales Representatives often encounter challenges such as handling high call volumes, meeting sales targets, and managing diverse customer personalities. Staying organized and maintaining a positive attitude are key to navigating these challenges. Effective time management, regular communication with teammates, and ongoing product training can also help representatives stay motivated and perform well. Additionally, leveraging customer relationship management (CRM) tools allows for efficient tracking of leads and follow-ups, supporting both individual and team success.

What is the difference between Csr In Office Sales Representative vs Customer Service Representative?

AspectCsr In Office Sales RepresentativeCustomer Service Representative
Primary RoleSales support and client acquisition in an office settingHandling customer inquiries and support
Work EnvironmentOffice-based, sales-focusedOffice or call center, support-focused
Required SkillsSales techniques, communication, product knowledgeCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, sales training preferredCustomer service certifications optional

While both roles involve communication and client interaction, the Csr In Office Sales Representative primarily focuses on sales activities and client acquisition, whereas the Customer Service Representative emphasizes support and problem resolution. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Csr In Office Sales Representative jobs in Missouri?

For Csr In Office Sales Representative jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Csr In Office Sales Representative jobs in Missouri look for?

The top searched job categories for Csr In Office Sales Representative jobs in Missouri are:

What cities in Missouri are hiring for Csr In Office Sales Representative jobs?

Cities in Missouri with the most Csr In Office Sales Representative job openings:

Csr In Office Sales Representative jobs near you
Infographic showing various Csr In Office Sales Representative job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution.

Customer Service Representative I (60699)

Walsworth

Fulton, MO • On-site

$13.75 - $18.75/hr

Other

Re-posted 2 days ago

Walsworth rating

5.8

Company rating: 5.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative I

Fulton - Fulton, MO 65251

Overview

Position Type Salary - Office Job Shift 1st Shift- Day

Description

Job Summary:

As a Customer Service Representative I, you will serve as the primary contact for external and internal customers. You will ensure that all jobs are expedited through production in a timely manner and will be responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicate those judgments to the customer.

Essential Functions:

  • Must be able to work in and out of multiple systems throughout the day. Those systems include AS400, Workshop, Prodnet, Salesforce, Monarch, Whiteboard, Insite, and all Microsoft Office Applications.
  • Receives the order, reviews the specifications, and makes the necessary arrangements for the job to be entered into the production system. Work closely with the Scheduling Department and the Manufacturing Department supervisors to ensure timely deliveries.
  • Work with customers on cover impositions, dummy books, press tests, and answer any preliminary questions. Get the customer in contact with computer support to test files and get any information needed to set up files according to our specifications.
  • Follow-up on any jobs that are preloaded.
  • Complete and maintain all required paperwork, records, documents, etc.
  • Organize and hold a planning meeting with all of plant management to assure customers jobs are planned the best way for the plant to produce, these meetings must be held on all new or large customers, along with any titles that have complicated requirements.
  • Inform customer and sales rep of schedule.
  • Send proofs to customers and log proofs back into AS400 system, prepress report, as well as sending an email to the operator working the files upon return.
  • Break out fixed and variable costs and supply customers with variances.
  • Prepare shipping instructions for drop shipments, as well as sort & edit customers supplied shipping address spreadsheets to be able to upload them to the company database.
  • Manage fulfillment orders and inventory.
  • Maintain or reduce costs associated with assigned accounts.
  • Maintain or increase sales revenues for assigned accounts by providing exceptional service.
  • Work hand in hand with the mail department on mailing files as well as knowing our mailing processes.
  • Attend Production Meetings with Manufacturing.
  • Check samples to ensure accurate final product.
  • Create Standardized Operating Procedures to help Improve job processes and productivity.
  • Responsible for making retention calls/emails to past customers during down time.
  • Follow and comply with all safety and work rules and regulations. Maintain housekeeping standards.
  • Serve as a back-up to other CSRs.
  • All other duties as assigned.

Knowledge, Skills and Abilities

  • Ability to handle multiple tasks and projects.
  • Ability to remain organized and self-directed in a fast-paced environment.
  • Ability to work in a team environment.
  • Maintain professionalism when speaking internally and externally with other team members and customers.
  • Ability to interface with a variety of individuals or groups on a frequent basis.
  • Ability to work with limited direction and supervision, while demonstrating good judgment and strict confidence.
  • Must be proactive in identifying situations early and alerting the appropriate people with an accurate interpretation of the potential situation and recommending a solution.
  • Decision making skills and demonstrating the ability to apply the total quality involvement process procedures are essential.
  • Must be well organized and responsive. All information should be ready at hand to solve the customer's concerns and to know where to obtain the information. Must respond to the customer or sales representative in a timely manner.
  • Demonstrated advanced proficiency with MS Word, Excel, Outlook and Windows based databases.
  • Requires a very high level of attention to detail, as well as excellent organizational, project management and time management skills.
  • Ability to work overtime and weekend if daily work requires.

Minimum Requirements:

  • High School Diploma or equivalent and one year customer service-related experience

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