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Csr In Office Sales Representative Jobs in Springfield, MO

QCHI

Customer Service Representative

Springfield, MO · On-site

$17.50/hr

Ability to operate computers and standard office equipment preferred * Safe, secure, reliable ... Must have proof of eligibility to legally work in the United States We offer our Customer Service ...

PTSolutions

Customer Service Representative

Nixa, MO

$14.25 - $19.25/hr

PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 ... Partner with the sales team and other internal teams to meet & exceed our customers' service ...

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 ... Partner with the sales team and other internal teams to meet & exceed our customers' service ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

DHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... with Microsoft Office (Excel, Outlook, Word) -Experience using a commercial WMS (warehouse ...

DPDHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... with Microsoft Office (Excel, Outlook, Word) -Experience using a commercial WMS (warehouse ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

You got spring in your step? You want the best job in the world! And schedules that work with you ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

You got spring in your step? You want the best job in the world! And schedules that work with you ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

You got spring in your step? You want the best job in the world! And schedules that work with you ... We are searching for qualified customer service reps with personality and people skills. We're ...

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All JobsCsr In Office Sales Representative JobsCsr In Office Sales Representative Jobs in Springfield, MO

Csr In Office Sales Representative information

See Springfield, MO salary details

$10

$21

$38

How much do csr in office sales representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for csr in office sales representative in Springfield, MO is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.04 per hour, depending on experience, location, and employer.

What is a CSR in office sales representative?

A CSR (Customer Service Representative) In Office Sales Representative is a professional who works primarily from an office setting to assist customers, handle inquiries, and promote or sell products and services. Their role combines customer service duties with sales responsibilities, such as processing orders, responding to customer needs, and reaching out to potential clients. They are often the first point of contact for customers, helping resolve issues while also seeking opportunities to upsell or cross-sell the company's offerings. Strong communication, problem-solving, and sales skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a CSR in office sales representative, and why are they important?

To thrive as a CSR In Office Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring previous sales or customer service experience. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding problem-solving abilities, resilience, and a customer-focused attitude help set top performers apart. These skills and qualities are essential for building customer relationships, meeting sales targets, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by CSR in office sales representatives, and how can they be effectively managed?

Csr In Office Sales Representatives often encounter challenges such as handling high call volumes, meeting sales targets, and managing diverse customer personalities. Staying organized and maintaining a positive attitude are key to navigating these challenges. Effective time management, regular communication with teammates, and ongoing product training can also help representatives stay motivated and perform well. Additionally, leveraging customer relationship management (CRM) tools allows for efficient tracking of leads and follow-ups, supporting both individual and team success.

What is the difference between Csr In Office Sales Representative vs Customer Service Representative?

AspectCsr In Office Sales RepresentativeCustomer Service Representative
Primary RoleSales support and client acquisition in an office settingHandling customer inquiries and support
Work EnvironmentOffice-based, sales-focusedOffice or call center, support-focused
Required SkillsSales techniques, communication, product knowledgeCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, sales training preferredCustomer service certifications optional

While both roles involve communication and client interaction, the Csr In Office Sales Representative primarily focuses on sales activities and client acquisition, whereas the Customer Service Representative emphasizes support and problem resolution. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Csr In Office Sales Representative jobs in Springfield, MO?

For Csr In Office Sales Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Csr In Office Sales Representative jobs in Springfield, MO look for?

The top searched job categories for Csr In Office Sales Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Csr In Office Sales Representative jobs?

Cities near Springfield, MO with the most Csr In Office Sales Representative job openings:

Csr In Office Sales Representative jobs near you
Infographic showing various Csr In Office Sales Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Customer Service Representative - State Farm Agent Team Member

Dustin Kirkman - State Farm Agent

Ozark, MO • On-site

$40K - $60K/yr

Full-time

Medical, PTO

Re-posted 15 days ago

Key responsibilities

  • Assist current policyholders with service needs, coverage questions, billing concerns, policy updates, and claims support.

  • Support agency growth by engaging in in-book sales, focusing on life insurance, and encouraging customer referrals and Google reviews.

  • Maintain accurate documentation in State Farm systems and follow up consistently on service requests and sales opportunities.

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

Customer Service Representative – In-Office
Dustin Kirkman State Farm Agency
201 South 3rd Street
Ozark, MO 65721
Full-Time | In-Office

Deliver Exceptional Service. Strengthen Relationships. Support Agency Growth.
Dustin Kirkman State Farm is seeking an upbeat, positive, and fully licensed Customer Service Representative to join our in-office team in Ozark, Missouri.
This role is ideal for someone who enjoys helping customers, brings a friendly and positive demeanor to every interaction, and is comfortable identifying opportunities to grow relationships within an existing book of business.
You will assist current policyholders with service needs, coverage questions, billing concerns, policy updates, and claims support. You will also contribute to agency growth through in-book sales, with a specific focus on life insurance, as well as customer referrals and Google reviews.
This is a service-focused role with clear sales and relationship-building expectations. The right candidate will understand how exceptional service and thoughtful coverage conversations can improve customer retention and create natural growth opportunities.
Licensing Requirements
  • Property & Casualty license required prior to start
  • Life & Health license required prior to start
  • Candidates must be fully licensed before their first day in office
  • Licensing guidance, resources, and support will be provided
Key Responsibilities
  • Provide friendly, professional service to existing State Farm policyholders
  • Assist with policy changes, billing questions, endorsements, renewals, and coverage questions
  • Support customers through the claims process and follow up as needed
  • Conduct policy reviews to ensure coverage remains accurate and complete
  • Identify opportunities to strengthen coverage within the existing book of business
  • Initiate needs-based conversations with current customers
  • Meet monthly in-book sales goals, with an emphasis on Life insurance
  • Ask satisfied customers for referrals and Google reviews
  • Maintain accurate documentation in State Farm systems
  • Follow up consistently on service requests and sales opportunities
  • Collaborate with team members to provide a seamless customer experience
What We’re Looking For
  • Upbeat, empathetic, and professional demeanor
  • Strong customer service and relationship-building skills
  • Comfortable transitioning service conversations into sales opportunities
  • Confident discussing life insurance and customer protection needs
  • Excellent communication, organization, and follow-through
  • Comfortable asking customers for referrals and Google reviews
  • Self-motivated, dependable, and detail-oriented
  • Able to manage multiple priorities in a busy office environment
  • Fully licensed in Property & Casualty and Life & Health prior to start
What We Offer
  • Competitive base salary
  • Commission and performance incentives
  • Licensing guidance and support
  • Ongoing training and professional development
  • Supportive, collaborative team environment
  • Opportunities for growth within the agency
Ready to Join Our Team?
If you are an upbeat insurance professional who enjoys helping customers, building relationships, and supporting agency growth through life insurance, referrals, and exceptional service, we encourage you to apply today.
 
Equal Opportunity Employer
 
Dustin Kirkman State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.