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Csr Full Time Remote Jobs in Rochester, MI (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

loanDepot

Mortgage Sales - CSR Experience

Troy, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Southfield, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Royal Oak, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Southfield, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Birmingham, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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All JobsCsr JobsCsr Full Time Remote JobsCsr Full Time Remote Jobs in Rochester, MI

Csr Full Time Remote information

See Rochester, MI salary details

$9

$17

$24

How much do csr full time remote jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for csr full time remote in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Full Time Remote, and why are they important?

To thrive as a CSR (Customer Service Representative) Full Time Remote, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems is usually required. Exceptional listening skills, patience, and self-motivation help you stand out when handling customer inquiries from a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and effective remote collaboration.

What are some common challenges faced by full-time remote Customer Service Representatives and how can they be managed?

Full-time remote Customer Service Representatives often encounter challenges such as managing time effectively, staying motivated without in-person supervision, and communicating clearly with both customers and internal teams. To overcome these, it's important to establish a dedicated workspace, set a structured daily routine, and utilize communication tools like chat and video calls to remain connected with colleagues. Additionally, regularly seeking feedback and participating in virtual team meetings can help maintain a sense of engagement and continuous improvement.

What are CSR Full Time Remote jobs?

CSR Full Time Remote jobs are customer service representative positions that are performed entirely from a remote location, such as your home, rather than in a traditional office setting. These roles involve assisting customers via phone, email, chat, or other communication platforms, addressing their inquiries, resolving issues, and providing product or service information. Full-time remote CSRs typically work standard full-time hours and may be required to have a quiet workspace, reliable internet access, and strong communication skills. Many companies offer remote CSR opportunities to provide flexible work options and service coverage across different time zones.

What is the difference between Csr Full Time Remote vs Customer Service Representative?

AspectCsr Full Time RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCommon in tech, retail, telecomWidely used across various industries
Work ScheduleFull-time, fixed hoursFull-time or part-time, flexible options

Both roles involve assisting customers, but Csr Full Time Remote specifically refers to remote, full-time positions often in tech or retail sectors, while Customer Service Representative can include in-office or remote roles across many industries. The main difference lies in the work environment and job scope, with remote work being a key feature of Csr Full Time Remote.

What job categories do people searching Csr Full Time Remote jobs in Rochester, MI look for? The top searched job categories for Csr Full Time Remote jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Csr Full Time Remote jobs? Cities near Rochester, MI with the most Csr Full Time Remote job openings:
Csr Full Time Remote jobs near you
Government Programs Customer Service Representative

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Posted 10 days ago

Job description

Job Title:

Government Programs Customer Service Representative

Number of Positions:

6

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments

  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.

  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions

  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.

  • Informs and assists callers with grievance and the claims appeals processes, as necessary

  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.

  • Understands the importance of adhering to regulatory requirements

  • Meets or exceeds quality standards as required for position

  • Meets or exceeds call center metrics as required for position

  • Enters and adjusts claims as required

#LI-Remote

Minimum Requirements:

Bidding Requirements

  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday

  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred

  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees

  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework

  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)

  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100

  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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