ZipRecruiter

Log In

1

Csr Associate Jobs in Surrey, BC (NOW HIRING)

U-Haul

Customer Service Representative

Abbotsford, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Surrey, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Langley, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Langley, BC · On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Port Moody, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Cubic

Customer Service Representative

Burnaby, BC

CA$17 - CA$20/hr

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing ...

next page

Showing results 1-20

All JobsCsr Associate JobsCsr Associate Jobs in Surrey, BC

Csr Associate information

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Surrey, BC?

The most popular types of Csr jobs in Surrey, BC are:

What are popular job titles related to Csr Associate jobs in Surrey, BC?

For Csr Associate jobs in Surrey, BC, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Surrey, BC look for?

The top searched job categories for Csr Associate jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Csr Associate jobs?

Cities near Surrey, BC with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Surrey, BC as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative (CSR)

Richmond, BC • On-site

No. 1 Collision
See more jobs at No. 1 Collisionexternal

Other

Medical, Dental, Vision

Re-posted 22 days ago

Job description

No. 1 Collision Group  is excited to announce that we are currently accepting applications for the Customer Service Representative (CSR) position.



Here at No. 1, we prioritize creating an atmosphere that makes our employees feel both welcomed and valued. Our top priority is to create a team of individuals that is constantly growing and inspiring others around them to do the same. No matter the position, everyone here is ultimately working toward the same goal, which is to provide our clients with an unsurpassed collision repair experience.


While we understand that credentials are important, the number one thing we look for in potential candidates is work ethic and a positive mindset. These two things are important not only in the workplace; but also in life, as they set the tone for everything you do. These are the people we are looking to hire as a part of our team here at No. 1 Collision.


Below is also a list of skills/qualifications that would also be helpful for this position:



The Opportunity


If you're an experienced Auto Body Customer Service Representative looking for an opportunity to join the Lower Mainland's luxury leading collision repair organization, we'd love to hear from you.


Duties and Responsibilities


  • Primary contact with customers
  • Update and maintain communication with customers through repair
  • Promoting positive Google Reviews on our website
  • Creating ideas/incentives to keep customers happy/informed (ie. Monthly customer draws for gift cards, etc.)
  • Assist production manager as required
  • Move customer vehicles as required
  • Other duties as assigned


Qualifications 


  • Autobody/Dealership experience
  • A team player who is focused on providing exemplary customer service
  • Ability to multi-task in a fast paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers


No. 1 Collision Group and Mercedes–Benz Collision Richmond will always provide the best for our people, as we value them and the commitment they make to the growth of this organization. To demonstrate our appreciation towards our people, we provide a high-quality working environment, filled with amenities and unrivaled benefits to care for our people and their families.


To illustrate our dedication to our family, some of the benefits we provide are as follows:

  • Competitive Wages with optional Group Registered Retirement Saving Plans (RRSP) & Deferred Profit-Sharing Plan
  • Exceptional Benefits Plan (Extended Health Care, Dental, Vision, and $1000.00 per year for each practitioner. 
  • Company Sponsored Opportunities to Travel abroad for Training
  • Company Sponsored Education, and Opportunities for Growth
  • State of the Art Facility with Ergonomic Workstations
  • Employee Reward, Annual Safety Shoes Reimbursement, and Employee Referral Bonus Programs
  • Company Sponsored Recreational Event(s)
  • No.1 Collision and/or Mercedes-Benz Collision Apparel(s) provided
  • Company Lunch(es) 

For a quick virtual tour of our facility or for more information about us; please click the following link:

https://www.no1collision.com/en/index.php

If you are interested, please do not hesitate to take this opportunity or wait to apply. For more information about our open position(s), please visit us at:

https://no1collision.bamboohr.com/jobs/

Only the candidates who are chosen to advance to the next step of our recruitment process will be contacted through phone or email.

Please note that internal applicants will be given first consideration.