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Remote Csr Jobs in Surrey, BC (NOW HIRING)

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Remote Csr information

See Surrey, BC salary details

$8

$18

$32

How much do remote csr jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote csr in Surrey, BC is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.96 and $19.97 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Surrey, BC?

The most popular types of Csr jobs in Surrey, BC are:

What are popular job titles related to Remote Csr jobs in Surrey, BC?

For Remote Csr jobs in Surrey, BC, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Surrey, BC look for?

The top searched job categories for Remote Csr jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Remote Csr jobs?

Cities near Surrey, BC with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Surrey, BC as of August 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,485 per year, or $18 per hour.

Customer Service Representative

Burnaby, BC • Remote

Blue Star Families
Non-Profits • 1 - 10 employees
Learn more about Blue Star Familiesexternal

CA$18.25 - CA$18.91/hr

Full-time

Re-posted 4 days ago

Job description

Business Unit:Cubic Transportation SystemsCompany Details:The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics.Job Details:

Essential Duties and Responsibilities

  • Respond to incoming customer calls promptly and courteously to ensure a positive service experience.
  • Process customer transactions, including payments, refunds, and account updates, with accuracy and professionalism.
  • Accurately document customer interactions, transactions, and relevant data in the system to maintain high data integrity.
  • Address customer questions, troubleshoot issues, and escalate complex cases when necessary to ensure timely and effective resolution.
  • Provide clear and accurate information regarding products, fare media, programs, and related services.
  • Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping.
  • Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.

Background and Experience

  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a call center, retail, or high-volume service environment, is strongly preferred.
  • Strong communication, problemsolving, and interpersonal skills with the ability to manage challenging situations professionally.
  • Proficiency in computer systems and data entry; experience using CRM or call center platforms is a plus.
  • Availability to work extended hours, weekends, or holidays based on business needs.
  • Remote role - applicants must reside in the Greater Vancouver area

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Cubic Pay Range:

$18.25 - $18.91 + benefits.

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#LI-MA1Worker Type:Employee

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

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