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Csr Associate Jobs in Maryland (NOW HIRING)

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Cooksville, MD · On-site

$16.25 - $22/hr

Customer Service Representative Hot Job Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Trappe, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 39 - Trappe, MD 21673 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Circle K

Customer Service Representative

Cumberland, MD · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

High's

Customer Service Representative

Hagerstown, MD · On-site

$15.75 - $21.50/hr

Customer Service Representative Hot Job Store 3 - Hagerstown, MD 21742 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Westminster, MD · On-site

$15.50 - $21/hr

Customer Service Representative Hot Job Store 20 - Westminster, MD 21157 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category ...

High's

Customer Service Representative

Chestertown, MD · On-site

$15.25 - $20.75/hr

Customer Service Representative Store 97 - Chestertown, MD 21620 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Showing results 21-40

All JobsCsr Associate JobsCsr Associate Jobs in Maryland

Csr Associate information

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Maryland?

The most popular types of Csr jobs in Maryland are:

What are popular job titles related to Csr Associate jobs in Maryland?

For Csr Associate jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Maryland look for?

The top searched job categories for Csr Associate jobs in Maryland are:

What cities in Maryland are hiring for Csr Associate jobs?

Cities in Maryland with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Long Island Clean Water Service, Inc.

Westminster, MD • On-site

$19 - $21/hr

Other

Posted 9 days ago

Job description

Description
Customer Service Representative
Company: Atlantic Blue Water Services - Westminster, MD
Full-Time | On-Site
Pay - $19-21/hr DOE
About the Position
Atlantic Blue Water Services is looking for a Customer Service Representative to join our growing team in Westminster, Maryland.
If you enjoy helping people, staying organized, solving problems, and working in a fast-paced team environment, this could be a great opportunity for you. Our Customer Service Representatives are an important part of the customer experience and work closely with customers, technicians, dispatch, and management to keep our service operations running smoothly.
This is an on-site, office-based position that requires frequent computer and telephone use and extended periods of sitting.
What You'll Do
  • Answer incoming customer phone calls promptly, professionally, and courteously.
  • Provide accurate information regarding services, appointments, and customer accounts.
  • Make outbound calls to incoming leads and follow up with existing customers.
  • Schedule and coordinate service appointments accurately and efficiently.
  • Work closely with dispatch and field technicians to ensure efficient scheduling and communication.
  • Perform data entry and maintain accurate and detailed customer records in company systems.
  • Communicate clearly and professionally with customers, technicians, office staff, and management.
  • Listen to customer questions, concerns, and complaints and respond with a positive, solution-focused approach.
  • Direct customer issues to the appropriate department or team member when additional assistance is needed.
  • Maintain confidentiality of customer and company information.
  • Keep customer information and records current and accurate.
  • Assist with other administrative and customer service responsibilities as needed.
  • Perform other duties as assigned.
What We're Looking For
The ideal candidate is someone who is:
  • Friendly, professional, and comfortable speaking with customers.
  • An excellent communicator and active listener.
  • Organized and detail-oriented.
  • Comfortable handling multiple tasks and priorities in a fast-paced environment.
  • Self-motivated while also being a strong team player.
  • Comfortable using computers, email, Microsoft Office, and other business software.
  • Able to learn new software and systems quickly.
  • Dependable and punctual.
  • Able to remain professional and solution-focused when dealing with challenging customer situations.
  • Previous customer service, call center, scheduling, dispatch, or office experience is a plus.
Work Environment & Physical Requirements
This is an on-site office position based in our Westminster, MD location.
The position requires:
  • Sitting and working at a computer for extended periods of time.
  • Frequent use of a telephone, keyboard, mouse, and other office equipment.
  • Ability to stand, walk, bend, and move around the office as needed.
  • Ability to occasionally lift or carry office supplies, packages, or materials weighing up to approximately 25 pounds.
  • Ability to communicate effectively in person and by telephone.
  • Ability to maintain focus and accuracy while performing repetitive computer and data-entry tasks.

Why Join Atlantic Blue Water Services?
Atlantic Blue Water Services is a growing company committed to providing quality water treatment solutions and exceptional customer service. You'll have the opportunity to work with a team that values professionalism, teamwork, accountability, and taking care of our customers.
Equal Employment Opportunity
Atlantic Blue Water Services is an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.
Employment Requirements
Employment may be contingent upon successful completion of applicable background and reference checks, in accordance with applicable law.

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