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Csm Security Jobs (NOW HIRING)

CSM

Apartment Maintenance

Mequon, WI · On-site

$16.75 - $20/hr

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include ...

CSM

Sales Coordinator

Lynnwood, WA · On-site

$22/hr

Rate: $22.00 USD per hour CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our ...

CSM

Banquet Cook 1

Minneapolis, MN · On-site

$18.75 - $23.50/hr

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include ...

Seven Mile Casino

Server

Chula Vista, CA · On-site

$16.90/hr

Report to CSM or Security any individuals in the casino who appear to be underage, intoxicated, whose conduct appears to be illegal, or who poses a threat to the Company's operations. * Attend annual ...

Gryphon AI

Customer Success Manager (CSM)

Boston, MA · On-site

The CSM acts as a trusted advisor, leveraging product expertise, usage data, and customer insights ... Comply with Company information security and personal data privacy and protection policies and ...

Gryphon AI

Customer Success Manager (CSM)

Boston, MA · On-site

The CSM acts as a trusted advisor, leveraging product expertise, usage data, and customer insights ... Comply with Company information security and personal data privacy and protection policies and ...

Gryphon AI

Customer Success Manager (CSM)

Boston, MA · On-site

The CSM acts as a trusted advisor, leveraging product expertise, usage data, and customer insights ... Comply with Company information security and personal data privacy and protection policies and ...

CSM

Hotel Maintenance |Courtyard, Boston Natick

Natick, MA · On-site

$21 - $23/hr

Rate: $21.00 USD - $23.00 USD per hour CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security ...

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All JobsCsm Security Jobs

Csm Security information

See salary details

$14

$36

$66

How much do csm security jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for csm security in the United States is $36.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSM Security, and why are they important?

To excel as a CSM Security, you need a solid understanding of cybersecurity principles, customer success strategies, and experience with security products, often supported by a relevant degree or certifications like CISM or CISSP. Familiarity with security platforms, CRM systems, and ticketing tools is typically required. Exceptional communication, problem-solving, and relationship-building skills help you address client concerns and foster trust. These competencies are crucial to ensuring clients maximize the value of security solutions while maintaining strong, ongoing partnerships.

What is the difference between Csm Security vs Security Guard?

AspectCsm SecuritySecurity Guard
CertificationsSecurity license, possibly specialized certificationsSecurity license, basic training
Work EnvironmentCorporate, event, or high-security settingsRetail, residential, or public spaces
Employer & IndustrySecurity firms, corporate clientsPrivate companies, malls, or public agencies

While both Csm Security and Security Guard roles involve security responsibilities, Csm Security typically requires specialized certifications and involves more complex security tasks in corporate or event settings. Security Guards often focus on patrol and access control in retail or residential environments. The roles differ mainly in scope, environment, and required credentials.

What are some common challenges faced by a CSM Security when managing multiple client accounts?

CSM Security professionals often juggle multiple client accounts, each with distinct security needs and expectations. Balancing proactive communication, timely incident response, and tailored security recommendations can be challenging, especially when clients have varying priorities and technical backgrounds. Effective time management, clear documentation, and strong interpersonal skills are essential for building trust and ensuring all clients receive consistent, high-quality service. Additionally, staying updated on the latest security threats and solutions helps CSMs provide relevant advice and maintain client confidence.

What is a CSM Security?

CSM Security professionals are specialists who manage and oversee the security of cloud services and infrastructures, particularly focusing on Cloud Security Management (CSM). Their responsibilities include implementing security policies, monitoring cloud environments for threats, ensuring regulatory compliance, and coordinating incident response. They often work closely with IT teams to safeguard sensitive data and maintain the integrity of cloud-based systems. CSM Security professionals play a crucial role in helping organizations protect their digital assets from evolving cyber threats.
More about Csm Security jobs
What states have the most Csm Security jobs? States with the most job openings for Csm Security jobs include:
What job categories do people searching Csm Security jobs look for? The top searched job categories for Csm Security jobs are:
Csm Security jobs near you
Infographic showing various Csm Security job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,122 per year, or $36.6 per hour.

Senior ServiceNow CSM - Now Assist Engineer

Science Applications International Corporation

VA • On-site, Remote

$49.75 - $68.25/hr

Full-time

Posted 3 days ago

New

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description


Responsibilities:
Customer Service Management (CSM)
  • Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including:
    • Case Management
    • Service Operations
    • Knowledge Management
    • Customer Portals and Experience Components
    • Request and Entitlement Management
    • Digital Engagement and Self-Service capabilities
  • Support customer and mission support workflows that improve case resolution and service delivery
  • Develop and maintain service catalogs, workflows, dashboards, reports, and automations supporting customer-facing operations
  • Assist with configuring integrations between ServiceNow CSM and enterprise systems using REST APIs and Integration Hub

Now Assist Implementation and AI Enablement
  • Support the implementation and configuration of ServiceNow Now Assist capabilities supporting CSM and related business functions
  • Configure and maintain AI-powered features including:
    • Case summarization
    • Recommended responses
    • Knowledge generation
    • Search augmentation
    • Conversational experiences and Virtual Agent enhancements
  • Assist with AI operational processes related to:
    • Access controls
    • Data protection and privacy
    • Human review and approval processes
    • AI performance monitoring
  • Participate in testing, validation, and sustainment activities for AI-enabled capabilities

AI Governance and Compliance
  • Follow established governance and security processes for Now Assist and Generative AI capabilities
  • Support activities related to:
    • Responsible AI practices
    • Data classification and handling
    • User access controls
    • Change and release management
    • Audit and compliance activities
  • Coordinate with security personnel, including ISSO/ISSM staff, to ensure AI capabilities comply with Government requirements

Operations and Maintenance (O&M)
  • Support day-to-day ServiceNow CSM and Now Assist operations
  • Monitor application health, performance, and AI feature effectiveness
  • Troubleshoot and resolve:
    • Availability issues
    • Access control issues
    • AI capability issues
    • Integration issues
    • Knowledge and search performance issues
  • Support upgrades, patching, release management, and backup and recovery activities
  • Maintain operational documentation, workflows, and standard operating procedures

Qualifications
Required Qualifications:
  • Bachelors and 9+ years of industry experience
  • Minimum 2 years of ServiceNow experience
  • A Minimum of a Secret clearance is required
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow AI or Now Assist implementation experience
  • Experience establishing AI governance frameworks in regulated environments
  • Experience supporting ServiceNow in DoD, Federal, GCC High, IL4, or IL5/IL6 environments
  • Familiarity with:
    • DoD AI Ethical Principles
    • AI governance and operational oversight processes
  • Experience with large-scale ServiceNow CSM and AI deployments supporting enterprise customers

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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