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Csm Security Jobs in Indiana (NOW HIRING)

Cybersecurity Client Success Manager

Indianapolis, IN · On-site

$106K - $143K/yr

You will work alongside the CSM team, SOC analysts, and Cybersecurity Engineers to keep clients informed, engaged, and confident in their security program. This is a relationship and delivery ...

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Tech Sales Spec I

Fort Wayne, IN · On-site

$53K - $90K/yr

... Manager (CSM) in maintaining high levels of customer satisfaction and business growth. Key ... S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which ...

Tech Sales Spec II

Fort Wayne, IN · On-site

$64K - $110K/yr

... Manager (CSM) in maintaining high levels of customer satisfaction and business growth. Key ... S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which ...

Tech Sales Spec II

Fort Wayne, IN · On-site

$64K - $110K/yr

... Manager (CSM) in maintaining high levels of customer satisfaction and business growth. Key ... S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which ...

Tech Sales Spec II

Fort Wayne, IN · On-site

$64K - $110K/yr

... Manager (CSM) in maintaining high levels of customer satisfaction and business growth. Key ... S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which ...

Tech Sales Spec I

Fort Wayne, IN · On-site

$53K - $90K/yr

... Manager (CSM) in maintaining high levels of customer satisfaction and business growth. Key ... S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which ...

... security. About the Role Most data platform roles ask you to extend something someone else has ... Deliver a governed, self-service data-access layer for internal consumers first (Product, CSM ...

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Csm Security information

See Indiana salary details

$13

$34

$62

How much do csm security jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for csm security in Indiana is $34.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $38.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSM Security, and why are they important?

To excel as a CSM Security, you need a solid understanding of cybersecurity principles, customer success strategies, and experience with security products, often supported by a relevant degree or certifications like CISM or CISSP. Familiarity with security platforms, CRM systems, and ticketing tools is typically required. Exceptional communication, problem-solving, and relationship-building skills help you address client concerns and foster trust. These competencies are crucial to ensuring clients maximize the value of security solutions while maintaining strong, ongoing partnerships.

What is the difference between Csm Security vs Security Guard?

AspectCsm SecuritySecurity Guard
CertificationsSecurity license, possibly specialized certificationsSecurity license, basic training
Work EnvironmentCorporate, event, or high-security settingsRetail, residential, or public spaces
Employer & IndustrySecurity firms, corporate clientsPrivate companies, malls, or public agencies

While both Csm Security and Security Guard roles involve security responsibilities, Csm Security typically requires specialized certifications and involves more complex security tasks in corporate or event settings. Security Guards often focus on patrol and access control in retail or residential environments. The roles differ mainly in scope, environment, and required credentials.

What are some common challenges faced by a CSM Security when managing multiple client accounts?

CSM Security professionals often juggle multiple client accounts, each with distinct security needs and expectations. Balancing proactive communication, timely incident response, and tailored security recommendations can be challenging, especially when clients have varying priorities and technical backgrounds. Effective time management, clear documentation, and strong interpersonal skills are essential for building trust and ensuring all clients receive consistent, high-quality service. Additionally, staying updated on the latest security threats and solutions helps CSMs provide relevant advice and maintain client confidence.

What is a CSM Security?

CSM Security professionals are specialists who manage and oversee the security of cloud services and infrastructures, particularly focusing on Cloud Security Management (CSM). Their responsibilities include implementing security policies, monitoring cloud environments for threats, ensuring regulatory compliance, and coordinating incident response. They often work closely with IT teams to safeguard sensitive data and maintain the integrity of cloud-based systems. CSM Security professionals play a crucial role in helping organizations protect their digital assets from evolving cyber threats.
What are popular job titles related to Csm Security jobs in Indiana? For Csm Security jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Csm Security jobs in Indiana look for? The top searched job categories for Csm Security jobs in Indiana are:
Infographic showing various Csm Security job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $72,435 per year, or $34.8 per hour.

Principal Customer Success Manager

EDB

Indianapolis, IN • On-site

Other

Re-posted 12 days ago


Job description

A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving their goals and attaining sustainable value from our solutions. As a member of the CSM team, you will collaborate across all functions of the EDB organization to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience.

WHO Your passion as a professional CSM is being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your

customers along their journey with EDB, leveraging insights from data and engagement. Working in a dynamic environment, you are able to successfully manage multiple accounts as you deliver an exemplary experience by advocating on your customers' behalf. You can drive synergy across internal and customer teams to bring solid results and issue resolution. You will serve as your customers' EDB trusted advisor.

EXPECT to collaborate with other EDB functional teams to provide outstanding customer outcomes. You will be your customers' advocate with key EDB stakeholders including Sales, Services, Support, Product, and Marketing teams, as well as other members of the Customer Success team.

What your impact will be

  • Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.

  • Create and implement individual Customer Success Plans by assessing, identifying, measuring, and defining customer goals and objectives using data analytics and customer knowledge

  • Proactive management of customers to optimize account health, mitigate risk, and reduce churn

  • Nurture accounts to identify opportunities for expansion and growth

  • Utilize consultative motions to drive outcomes throughout the customer lifecycle

  • Oversee and lead the coordination of EDB resources and escalate account issues for successful resolution

  • Cultivate customer relationships to build strong advocates that generate insightful case studies and customer references

  • Prepare and present Executive Business Reviews (EBRs) to show progress, value realization, and stakeholder management

  • Consult with customers on benefits and value of EDB portfolio and related technologies

What you will bring

  • 5+ years of account management experience in Customer Success, Sales, Consulting, Customer Advocacy, or relevant experience

  • Highly skilled experience in successfully managing multiple high value accounts and customers in a dynamic environment

  • Establishes effective working relationships with stakeholders across functional areas and levels of a customer's organization up to C-level executives

  • Direct experience working with globally distributed and remote customer and internal teams

  • Nurture and manage customer relationships to ensure high customer satisfaction that results in adoption, growth, retention, and references

  • Strong professional presence; can effectively deliver presentations and demos, have clear communications and interpersonal skills

  • Proactive and creative problem solving mindset

  • Passionate and high empathy for customer experience

  • Strong discipline in using CS Management tools to derive insights, and optimize account health

  • Commitment to continuous learning and improvement

  • Consistently contributes to CS team initiatives and projects

  • English Language Skills and appropriate academic achievements, preferably Degree or equivalent

What will give you an edge

  • Experience with Partner relationship management

  • Knowledge of PostgreSQL, Linux, RedHat Linux, HPE Open Source, cloud service providers

EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

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