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Csm Saas Jobs (NOW HIRING)

Neotecra

ServiceNow Implementation - CSM

New York, NY · On-site

$59 - $81.25/hr

RESPONSIBILITIES: - Lead end‑to‑end CSM implementations from discovery through deployment and ... SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM ...

Trimble, Inc.

Customer Success Manager

Alpharetta, GA · On-site

$65K - $89K/yr

You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Customer Success Manager, CSM, SaaS, Account Management, Customer Retention, Account ...

Trimble

Customer Success Manager

Alpharetta, GA

$65K - $89K/yr

You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Customer Success Manager, CSM, SaaS, Account Management, Customer Retention, Account ...

TraXtion

Client Success Manager (CSM)

Irving, TX · On-site

$60K/yr

The CSM ensures customers achieve measurable ROI, drives retention, and identifies add-on growth ... Experience in automotive retail or SaaS support * CRM proficiency (HubSpot preferred) * Datadriven ...

High Flyers

SDR/CSM - Medtech

Miami, FL · On-site

$80K/yr

... SaaS platform, used daily by physical therapists, specialized clinics, and elite sports clubs ... Experience: 1 to 3 years of experience in a B2B role, either as an SDR/BDR (Sales) or as a CSM ...

Pear VC

Founding CSM - Endless Commerce

As our first CSM, you'll own the entire post-sale experience-- from onboarding new brands to ... You have 3-5+ years of customer success or account management experience, ideally in a SaaS ...

NinjaOne

Director, Enterprise CSM

Austin, TX · On-site

$150 - $200/hr

Director, Enterprise CSM About the Role NinjaOne is hiring a Director, Enterprise CSM to build and ... SaaS * Track record of building and coaching high‑performing teams that consistently exceed ...

NinjaOne

Director, Enterprise CSM

Austin, TX · Remote

Director, Enterprise CSM About the Role NinjaOne is hiring a Director, Enterprise CSM to build and ... B SaaS, including 3+ years in a leadership or people management role. * Proven experience leading ...

Remarcable PC

Customer Success Manager (CSM)

Omaha, NE · On-site

As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated ... Who You Are * 5+ years in B2B SaaS CS or Account Management * You've managed a book of business ...

Harvey

Law Schools Founding CSM

New York, NY · On-site

$160K - $185K/yr

... SaaS, legal tech, or professional services environment * Build the machine mindset: you build ... You are a founding CSM for this team and will have a strong part in growing it. * Strong trainer ...

Stem Xpert

Scrum master - CSM or CSP for FULL-TIME

Mclean, VA · On-site

$52 - $69.50/hr

... Master (CSM) or Certified Scrum Professional (CSP) a plus PMP is a plus Project Management ... SaaS, Enterprise Web Applications, etc.) preferred BS in Engineering or related discipline strongly ...

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How much do csm saas jobs pay per year?

As of Sep 8, 2026, the average yearly pay for csm saas in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Csm Saas jobs?

For Csm Saas jobs, the most frequently searched job titles are:

Infographic showing various Csm Saas job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 60% Physical, 6% Hybrid, and 34% Remote job distribution, with an average salary of $44,694 per year, or $21.5 per hour.

Strategic CSM - SaaS Growth, NYC HQ, Unlimited PTO

Manhattan, NY • On-site

Vendelux LLC.
Software Development • 11 - 50 employees
Learn more about Vendelux LLC.external

$80 - $100/hr

Other

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Vendelux is transforming how companies discover, evaluate, and maximize the impact of events.

Event marketers are the driving force behind pipeline and brand — yet events remain one of the least optimized and most opaque marketing channels. Vendelux changes that. We provide the system of record for event marketing, giving teams the data and insights they need to make smarter, more strategic decisions.

Our AI-powered platform delivers proprietary insights across 250,000+ events, helping high-growth companies identify where their ideal customers will be, maximize ROI, and turn events into a scalable growth channel. Customers often describe Vendelux as an event marketer’s dream. A key part of this is our growing network of event organizer partnerships — where organizers share first‑party attendee and sponsorship data, and in return gain access to valuable market insights.

In addition, Vendelux Meetings helps customers turn event insights into action — using AI to identify high‑value attendees and automatically book 1:1 meetings with the right prospects at conferences. This allows teams to maximize pipeline generation and make every event materially more impactful.

Founded in 2021, Vendelux is a Series A SaaS company backed by leading investors including FirstMark, with a recent $14M round. Our team brings experience from companies like Bain, ZoomInfo, Airbnb, FanDuel, Shutterstock, Compass and more.

We are looking for the next Customer Success team member who will help our growing roster of clients get the most value possible out of our product. The ideal person has been in a CSM role at a high‑growth tech company and is passionate about the opportunity to help build this function here.

The Customer Success role is a full‑time onsite position based in our NYC headquarters.

Scope of Responsibilities
  • Build and maintain relationships with key stakeholders to ensure alignment and successful outcomes while developing collaborative action plans with them that outline key milestones, responsibilities, and timelines.
  • Master the onboarding process, guiding customers through training and adoption while ensuring their success and satisfaction at every step.
  • Foster knowledge sharing and community building among customers by organizing webinars, events, or case studies to strengthen the customer network.
  • Identify and understand customer needs, challenges, and goals to tailor solutions effectively.
  • Create strategic plans for managing client relationships and develop clear and compelling business cases ensuring long term success and growth.
  • Communicate and promote proven strategies, methods, and processes that lead to success
  • Collect and analyze feedback from clients and internal teams to refine strategies, improve solutions, and enhance customer satisfaction.
Requirements
  • 5F+ years of experience in a Customer Success, specifically at B2B growth stage startups
  • Owned the full client lifecycle, renewals and upsells
  • Great team member who contributes to our culture and our business
  • Takes ownership and demands excellence from themselves and others
  • Likes a fast paced environment and is a quick learner
Benefits
  • Competitive base salary and bonus
  • Healthcare covering medical, dental and vision
  • Work from our NYC HQ
  • Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas – New Years week

Come build a great company with us!

Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non‑traditional backgrounds.

Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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