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Csm Qa Jobs (NOW HIRING)

Neotecra

ServiceNow Implementation - CSM

New York, NY · On-site

$59 - $81.25/hr

RESPONSIBILITIES: - Lead end‑to‑end CSM implementations from discovery through deployment and ... Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing ...

Extreme Networks, Inc

$170K - $225K/yr

Senior Manager, QA Engineering - Cloud Networking Location: United States (Remote/Hybrid ... Certifications such as ISTQB, CSM/CSPO, or cloud certifications (AWS/Azure). * Experience in a ...

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Csm Qa information

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How much do csm qa jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for csm qa in the United States is $46.70, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $62.02 per hour, depending on experience, location, and employer.

What is the difference between Csm Qa vs Quality Assurance Analyst?

AspectCSM QAQuality Assurance Analyst
CertificationsTypically includes Scrum certifications, QA certificationsOften holds ISTQB, QA certifications
Work EnvironmentAgile teams, software development projectsSoftware testing, process improvement teams
Industry UsageIT, software development, tech companiesIT, manufacturing, software firms
Primary FocusTesting, quality control, process validationTest planning, execution, defect tracking

The main difference between a CSM QA and a Quality Assurance Analyst lies in their focus areas. CSM QA professionals often work within Agile teams, emphasizing testing and process validation, while Quality Assurance Analysts may focus more broadly on test planning and defect management across various industries. Both roles require similar certifications and are integral to ensuring product quality in tech environments.

Is CSM QA an entry level job?

Customer Service Management Quality Assurance (CSM QA) roles are often entry-level positions that require basic knowledge of quality assurance processes and customer service standards. They may involve monitoring interactions, documenting issues, and using tools like CRM software, with some roles requiring prior experience or certifications in quality management. However, specific requirements can vary by company and industry.

What is a CSM in QA?

A CSM in QA typically refers to a Customer Success Manager involved in quality assurance processes, ensuring customer requirements are met and coordinating between development and client teams. In some contexts, it may also stand for a Certified Scrum Master who facilitates Agile QA practices and team collaboration. The specific role depends on the company's structure and industry standards.

What states have the most Csm Qa jobs?

States with the most job openings for Csm Qa jobs include:

What are popular job titles related to Csm Qa jobs?

For Csm Qa jobs, the most frequently searched job titles are:

ServiceNow QA/Tester

Columbus, OH • On-site

Donato Technologies, Inc
IT Services • 51 - 200 employees
Learn more about Donato Technologies, Incexternal

Contractor

Re-posted 22 days ago

Job description

ServiceNow QA / Tester

Job Summary:

We are looking for a ServiceNow QA/Tester with hands-on experience in Automated Test Framework (ATF) and manual regression testing within ServiceNow. The candidate will be responsible for ensuring quality and stability of ServiceNow implementations and enhancements.

Key Responsibilities:

  • Design, develop, and execute test cases using ServiceNow Automated Test Framework (ATF).
  • Perform manual functional and regression testing within ServiceNow.
  • Validate new features, enhancements, and defect fixes.
  • Identify, log, and track defects through resolution.
  • Work closely with developers and Business Analysts to ensure quality delivery.

 

Required Qualifications:

  • Experience in ServiceNow testing.
  • Strong hands-on experience with ATF (Automated Test Framework).
  • Experience in manual regression and functional testing.
  • Understanding of ServiceNow modules (e.g., ITSM, HRSD, CSM – preferred).
  • Good analytical and communication skills.

Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.