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Csm Qa Jobs (NOW HIRING)

Certifications such as QA, PMP, CSM, SAFe, or related. Core Competencies * Strong leadership and ability to guide cross-functional QA teams. * Excellent verbal and written communication skills.

Quality Assurance Manager Job Category: Engineering and Technical Support Time Type: Full time ... Desired: Agile certification (CSM, PMI-ACP, SAFe, or equivalent). PMP, CSQE, ISTQB, or similar ...

Lead QA Engineer

Saint Louis, MO ยท Remote

$50 - $55/hr

Lead QA Automation Test Engineer Contract Type / Duration: 3 month with potential to extend or ... Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Education * Bachelor's degree ...

Job Title: QA/TESTER (SERVICENOW) Location: Mclean,VA Duration: 12+ Months Visa: USC, GC, H1B and ... Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other ...

ServiceNow QA Test Engineer

Columbus, OH ยท On-site

$39.75 - $54.25/hr

ServiceNow QA/Test Engineer Location: Columbus, OH (Onsite 5 days/week) Role Overview: We are ... ITOM, CSM, etc.). * Automated Testing (ATF): Design, build, and maintain automated test suites ...

$94K - $198K/yr

Quality Assurance Manager Job Category: Engineering and Technical Support Time Type: Full time ... Agile certification (CSM, PMI-ACP, SAFe, or equivalent). * PMP, CSQE, ISTQB, or similar ...

ServiceNow QA Test Engineer

Columbus, OH ยท On-site

$39.75 - $54.25/hr

ServiceNow QA/Test Engineer Location: Columbus, OH (Onsite 5 days/week) Role Overview: We are ... ITOM, CSM, etc.). * Automated Testing (ATF): Design, build, and maintain automated test suites ...

## Quality Assurance ManagerArlington, VA, USApply NowFind out how well you match with this jobJob ... Agile certification (CSM, PMI-ACP, SAFe, or equivalent).* PMP, CSQE, ISTQB, or similar professional ...

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Csm Qa information

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$10

$46

$73

How much do csm qa jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for csm qa in the United States is $46.70, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $62.02 per hour, depending on experience, location, and employer.

What is the difference between Csm Qa vs Quality Assurance Analyst?

AspectCSM QAQuality Assurance Analyst
CertificationsTypically includes Scrum certifications, QA certificationsOften holds ISTQB, QA certifications
Work EnvironmentAgile teams, software development projectsSoftware testing, process improvement teams
Industry UsageIT, software development, tech companiesIT, manufacturing, software firms
Primary FocusTesting, quality control, process validationTest planning, execution, defect tracking

The main difference between a CSM QA and a Quality Assurance Analyst lies in their focus areas. CSM QA professionals often work within Agile teams, emphasizing testing and process validation, while Quality Assurance Analysts may focus more broadly on test planning and defect management across various industries. Both roles require similar certifications and are integral to ensuring product quality in tech environments.

Is CSM QA an entry level job?

Customer Service Management Quality Assurance (CSM QA) roles are often entry-level positions that require basic knowledge of quality assurance processes and customer service standards. They may involve monitoring interactions, documenting issues, and using tools like CRM software, with some roles requiring prior experience or certifications in quality management. However, specific requirements can vary by company and industry.

What is a CSM in QA?

A CSM in QA typically refers to a Customer Success Manager involved in quality assurance processes, ensuring customer requirements are met and coordinating between development and client teams. In some contexts, it may also stand for a Certified Scrum Master who facilitates Agile QA practices and team collaboration. The specific role depends on the company's structure and industry standards.

What states have the most Csm Qa jobs?

States with the most job openings for Csm Qa jobs include:

What are popular job titles related to Csm Qa jobs?

For Csm Qa jobs, the most frequently searched job titles are:

Quality Assurance Lead

Saint Paul, MN โ€ข On-site

Trioptus
IT Servicesย โ€ขย 51 - 200 employees

Contractor

Re-posted 13 days ago


Job description

Quality Assurance (QA) Lead – Enterprise Fare Collection Modernization

Location: Hybrid – Onsite 1 day/week in St. Paul, MN

Duration: April 2026 – October 2026 (with extension potential)

Job Type: Full-Time, Contract

Interviews: In-person

About the Role

We are seeking an experienced Quality Assurance Lead to support a large-scale transformation initiative focused on modernizing fare collection and payment systems for a major public-sector transit environment. This role combines strategic QA leadership with hands-on testing execution and will oversee QA activities across multiple enterprise, cloud-based SaaS projects.

The QA Lead will direct QA Analysts, collaborate with technical and business teams, validate vendor testing, and ensure delivery of reliable, fully tested solutions in a complex, multi-system integration environment. Experience working in mass transit, public sector, or similar operational infrastructure programs is highly valued.

Key Responsibilities

Leadership & QA Strategy

  • Serve as the primary QA Lead across multiple enterprise-level projects.
  • Develop and implement enterprise QA strategies, standards, and test frameworks.
  • Provide leadership and direction to QA Analysts, including assignment of workstreams and mentoring.
  • Influence and enforce QA governance across all phases of the project lifecycle.

Testing & Execution

  • Perform hands-on manual testing including functional, integration, regression, and end-to-end testing.
  • Create test plans, test cases, test scripts, and defect management processes.
  • Support configuration management and ensure full traceability throughout the QA lifecycle.
  • Track and report QA metrics such as defect density, coverage, and release readiness.

Vendor & Stakeholder Collaboration

  • Oversee vendor-led testing and validate alignment to program standards.
  • Coordinate defect prioritization and resolution with internal and external teams.
  • Work closely with program managers, developers, business analysts, and multi-vendor stakeholders.

QA Planning & Risk Management

  • Develop QA schedules and manage testing dependencies across concurrent projects.
  • Identify risks and develop mitigation strategies related to testing and system quality.
  • Contribute to continuous improvement activities for QA processes and team practices.

Minimum Qualifications

  • 10+ years of QA or software testing experience.
  • 5+ years leading QA teams or managing QA efforts on large programs.
  • 1+ year experience with cloud-based SaaS solution implementations.
  • 2+ years leading QA in multi-vendor or multi-system integration projects.
  • 2+ years manual and automation testing experience.
  • 2+ years developing QA strategies, test plans, test cases, and quality metrics.
  • 1+ year experience with Azure DevOps, JIRA, or HP ALM.
  • Experience applying QA processes within Agile, Iterative, and Waterfall methodologies.
  • Ability to work onsite at least one day per week.

Preferred Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Experience with government, public sector, utilities, transportation, or mission-critical systems.
  • Experience with fare collection, mass transit systems, or operational analytics platforms.
  • Familiarity with performance testing, test data management, and vendor validation.
  • Working knowledge of automation frameworks or tools.
  • Certifications such as QA, PMP, CSM, SAFe, or related.

Core Competencies

  • Strong leadership and ability to guide cross-functional QA teams.
  • Excellent verbal and written communication skills.
  • Ability to translate technical QA concepts for business audiences.
  • Strong analytical, organizational, and problem‑solving skills.
  • Skilled in conflict resolution and managing multi-stakeholder teams.
  • Ability to balance leadership responsibilities with hands-on testing.

Work Environment

  • Hybrid work model — onsite presence required at least once per week.
  • Collaborative team setting involving multiple vendors and stakeholders.
  • In-person interviews required.

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