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Perform specified distributive and clinical pharmacy activities and related services as they pertain to providing safe and effective home infusion therapies.

Location: Plano, TX
Schedule: Monday – Friday; 8:30am – 5:00pm EST (100% On-Site)

Essential Duties and Responsibilities

include the following. Other duties may be assigned as necessary.

• Adheres to organization policies and procedures.

• Supervises pharmacy staff including pharmacists and pharmacy technicians.

• Completes all intake pharmacy activities including initial contacts, clinical chart reviews, dosing and order creation, data entry, prescription entry and clinical pharmacy services.     

• Works with multiple departments to facilitate and coordinate pharmacy operations.

• Prepares and submits management reports in a timely manner as required.

• Provides periodic consultation with practitioners in the field, as needed.

• Provides oversight/guidance of clinical decision-making, clinical operations, and technical expertise on aspects of program including those that pertain to URAC/ACHC accreditation and Board of pharmacy requirements.

• Assists in the assessment and optimization of pharmacy workflows to optimize pharmacy resources and operational efficiencies.

• Serves as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution.

• Develops and oversees policies and procedures establishing safe practices for infusion therapy handling in the pharmacy, during transport, at the suite, and patient’s home.

• Coordinates and facilitates new referrals/admissions through collaboration with nursing, customer service and distribution.

• Reviews, receives/verifies all new patient orders, and documents the same on the respective order form.

• Assists the physician and other healthcare professionals involved in planning and implementing patient care in the home to ensure safe and effective drug therapy.

• Conducts initial assessment of specific patient, drug, and disease information to identify real and potential drug-related problems or needs.

• Assists the physician and nursing staff in setting therapeutic objectives for drug therapy and establishing parameters for monitoring the safety and efficacy of drug therapy.

• Provides consultation and answers inquiries from patients, families, physicians and other healthcare professionals regarding drugs and their use.

• Maintains thorough and appropriate documentation in the patient/client record of all clinical activities and communication with patients, physicians, and other healthcare professionals.

• Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in-services, seminars, and conferences.

• Participates in orientation/training programs for new personnel and current staff.

• Participates in departmental QA activities.

• Maintains pharmacy records in accordance with applicable laws and regulations.

• Responsible for handling customer complaints in accordance with Company policies and advise management advice promptly.

• Educate referral sources on all CSI services relating to customer needs and benefits.

• Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.

• Complete and submit all required reports in a timely manner.

• Maintain current files and other records in accordance with Company instructions and requirements.

• Collaborates with Senior Management to improve efficiency and product knowledge to meet Company goals.

• Assists management in special assignments, such as market tests and surveys

• Provides high quality services to the home-care patient and the home-care referral source.    

• Attends and participates in conventions, trade shows and in-services relating to IV therapy.

• Consistently represents the company in a professional manner. 

• Maintain effective working relationship and cooperate with all personnel in the Company.

• Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies.

Additional Responsibilities for IgCP-Certified Pharmacists

Clinical staff who hold an active IgCP certification may be required to participate in CSI’s Immunoglobulin Mentorship Program as part of their role. Participation is dependent on operational needs and program assignments.

• Serve as an IgCP mentor to new or transferring pharmacy staff who are local or regional to the mentor, as assigned.

• Provide guidance, consultation, and professional support related to immunoglobulin therapy management, preparation, and oversight.

• Assist with training activities as outlined by the Ig educator, including review of clinical protocols, dosing considerations, and safety standards.

• Support skills development through review of workflow processes, clinical decision-making, and regulatory considerations related to immunoglobulin therapy.

• Act as a subject matter resource to the assigned mentee throughout the defined orientation or transition period.

• Participate in document review, including training records, competency evaluations, and required licensure or certification documentation.

• Assess the mentee’s competency through direct review, discussion, and observation as appropriate within the defined orientation period.

• Document mentorship activities and competency assessments in accordance with CSI policies and accreditation requirements.

• Perform other duties and responsibilities as assigned.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.

• Must possess the ability to multi-task and frequently change direction.

Education and/or Experience

• Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD preferred) from an accredited college of pharmacy.

• Currently licensed as a registered pharmacist in state of employment

• A minimum of two years’ recent experience in a home infusion pharmacy preferred.

• Experience and strong knowledge base in intravenous admixture services and intravenous therapy.

• Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the home care patient in collaboration with physicians, nurses, and other healthcare professionals.

• Must be able to work effectively with others to provide safe and effective drug therapy.

• Participation and membership in professional societies and organizations is desirable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

Comments

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

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By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR254045