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Csg Specialist Jobs (NOW HIRING)

Business Intake Associate

Roseland, NJ · On-site

$60K - $70K/yr

Chiesa Shahinian & Giantomasi ("CSG Law") is seeking a Conflicts & New Business Intake Coordinator for our Roseland, NJ office. Qualified candidates should possess 2+ years of law firm conflicts or ...

The Behavioral Services Specialist is responsible for the development and implementation of ... CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful ...

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Csg Specialist information

See salary details

$34.5K

$59.2K

$131.5K

How much do csg specialist jobs pay per year?

As of Sep 12, 2026, the average yearly pay for csg specialist in the United States is $59,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a CSG specialist?

A CSG Specialist, or Customer Solutions Group Specialist, is a professional responsible for handling customer inquiries, resolving issues, and providing support related to products or services within an organization. They often work in customer service, technical support, or client relations departments, ensuring that clients receive timely and effective solutions to their problems. CSG Specialists may also analyze customer feedback, assist with process improvements, and collaborate with other teams to enhance the overall customer experience. Strong communication skills and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive as a CSG specialist?

To thrive as a CSG (Customer Support Group) Specialist, you need strong problem-solving abilities, customer service experience, and a solid understanding of company products or services, often supported by relevant training or certifications. Familiarity with CRM systems, ticketing tools, and communication platforms is typically required to manage and resolve customer inquiries efficiently. Exceptional communication skills, patience, and the ability to stay calm under pressure help set top performers apart in this role. These skills ensure effective customer support, timely issue resolution, and high customer satisfaction, which are critical for business success.

How does a CSG specialist typically collaborate with other departments to resolve customer issues?

A CSG Specialist frequently works cross-functionally, liaising with teams such as technical support, billing, and product management to address and resolve customer concerns efficiently. This role often acts as a bridge, gathering information from various departments to provide accurate and timely solutions to customers. Effective communication and a collaborative mindset are essential, as CSG Specialists may join regular meetings or use shared platforms to keep all stakeholders updated on issue progress. This teamwork not only improves customer satisfaction but also enhances internal workflows.

What is the difference between Csg Specialist vs Csg Technician?

AspectCsg SpecialistCsg Technician
CertificationsOften requires specialized certifications in CSG systems or related fieldsTypically holds technical certifications or training in CSG systems
Work EnvironmentInvolves oversight, analysis, and troubleshooting in operational settingsHands-on maintenance, installation, and repair tasks
Employer & Industry UsageUsed in utility companies, energy sectors, and infrastructure firmsCommon in field service, maintenance, and technical support roles

The main difference between a Csg Specialist and a Csg Technician lies in their roles and responsibilities. The specialist focuses on analysis, oversight, and strategic tasks, often requiring advanced certifications, while the technician handles hands-on maintenance and repairs. Both roles are essential in industries like utilities and energy, but they differ in scope and focus.

What cities are hiring for Csg Specialist jobs?

Cities with the most Csg Specialist job openings:

What states have the most Csg Specialist jobs?

States with the most job openings for Csg Specialist jobs include:

What are popular job titles related to Csg Specialist jobs?

For Csg Specialist jobs, the most frequently searched job titles are:

Asset & Wealth Management, Client Solutions Group (CSG), Model Portfolio Specialist

Chicago, IL • On-site

Goldman Sachs
Finance and Insurance • 10K+ employees

$100K - $230K/yr

Full-time, Part-time

Posted 29 days ago


Goldman Sachs rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions, and building meaningful relationships with your clients. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. Bringing together traditional and alternative investments, Goldman Sachs Asset & Wealth Management provides clients around the world with a dedicated partnership and focus on long-term performance. As primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals.

Our Impact

Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure. GSAM Client Solutions Group (CSG) works to develop and execute thoughtful investment solutions for institutional clients across the globe. Our diverse institutional client base includes corporate and public pension funds, foundations and endowments, insurers, financial institutions and governments.

CSG markets GSAM's investment products and services to institutions, financial intermediaries and advisors. The focus is on building and maintaining long-term client relationships and communicating key themes from the firm's leading investment professionals. CSG provides investment solutions across all major asset classes (e.g., fixed income, equities and alternatives) and products including mutual funds, ETFs, separate accounts and alternative investments.

Responsibilities:

Goldman Sachs Model Specialists are responsible for driving growth in our Model Portfolio business. The scope of the role includes:

  • Providing expertise on Goldman Sachs's Model Portfolios to sell whole portfolio solutions to the largest and fastest growing firms across the independent, wire, and RIA Channels
  • Identify and directly cover the best opportunities with a focus on financial advisor practice management and multi-asset portfolio construction in order to drive commercial results
  • Deliver the full set of Goldman Sachs Asset Management's solutions in the context of a multi-asset portfolio through client meetings, scaled in-person and digital events
  • Work closely with technology platform partners to guide advisors at point of sale
  • Leverage data to target specific advisor opportunities and accelerate growth of Goldman Sachs Model Portfolios
  • Embrace digital tools to support relationships and communicate thought leadership in real time

Other required skills/experience:

  • Bachelor's degree required, CFP, CIMA, or CFA preferred
  • Practical knowledge of investment and portfolio constructions topics
  • 5+ Years of client facing experience working with financial advisors and model portfolios
  • Excellent communication skills both written and verbal
  • Ability to prioritize tasks, manage timelines, and work independently
  • Familiarity with turnkey asset management platforms and model portfolio industry
  • Highly organized with attention-to-detail and excellent follow-through
  • Ability to work well in a fast-paced team environment with flexibility and a high level of self-motivation

Salary Range
The expected base salary for this Chicago, IL, United States-based position is $100000-$230000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.


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About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869