Job Title Lead CSC Manager - Computer User Support Specialist Location San Antonio TX 78243, US (Primary) Job Type Full-time Education Bachelor's Degree Career Level Experienced (Non-Manager ...
Job Title Lead CSC Manager - Computer User Support Specialist Location San Antonio TX 78243, US (Primary) Job Type Full-time Education Bachelor's Degree Career Level Experienced (Non-Manager ...
$21.50/hr
The CSC Sr. Specialist serves as a subject matter expert and operational lead within the Customer Service organization, providing leadership, guidance, and support to Customer Service Specialists ...
$21.50/hr
The CSC Sr. Specialist serves as a subject matter expert and operational lead within the Customer Service organization, providing leadership, guidance, and support to Customer Service Specialists ...
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper ...
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper ...
Marketing Specialist
Wilmington, DE · Hybrid
CSC is seeking a collaborative and results-driven Marketing Specialist to join our Corporate and Legal Solutions (CLS) marketing team. Reporting to the Head of CLS Marketing, this role will support ...
Marketing Specialist
Wilmington, DE · Hybrid
CSC is seeking a collaborative and results-driven Marketing Specialist to join our Corporate and Legal Solutions (CLS) marketing team. Reporting to the Head of CLS Marketing, this role will support ...
Senior Tax Research Specialist
Dover, DE · Remote
$69K - $69K/yr
Senior Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
Senior Tax Research Specialist
Dover, DE · Remote
$69K - $69K/yr
Senior Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
Document Processor
Springfield, IL · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Document Processor
Springfield, IL · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Inside Sales Specialist (National Territory) Wilmington, DE Hybrid (3 days on site) Monday-Friday ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Inside Sales Specialist (National Territory) Wilmington, DE Hybrid (3 days on site) Monday-Friday ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Document Processor
Tallahassee, FL · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Document Processor
Tallahassee, FL · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Document Processor
The Colony, TX · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Document Processor
The Colony, TX · On-site
Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Accounts Receivable Specialist
Wilmington, DE · Hybrid
$19.75 - $26/hr
Accounts Receivable Specialist Temporary position until December 31, 2026 Wilmington, DE Monday to ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Accounts Receivable Specialist
Wilmington, DE · Hybrid
$19.75 - $26/hr
Accounts Receivable Specialist Temporary position until December 31, 2026 Wilmington, DE Monday to ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Inside Sales Specialist Wilmington, DE Monday - Friday, 8:00 a.m. - 5:00 p.m ... Hybrid If you have big ambitions, you'll fit in perfectly at CSC. A leading business, legal, tax ...
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Associate Tax Research Specialist
Trenton, NJ · Remote
$58K - $78K/yr
Associate Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
Associate Tax Research Specialist
Trenton, NJ · Remote
$58K - $78K/yr
Associate Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
CSC Sr. Specialist - Call Center
Lexington, KY · On-site
$21.50/hr
... specialists and to assist with customer escalations. This includes providing service to customers ... to CSC Supervisors, other members of leadership, and to other locations. Additional projects may ...
CSC Sr. Specialist - Call Center
Lexington, KY · On-site
$21.50/hr
... specialists and to assist with customer escalations. This includes providing service to customers ... to CSC Supervisors, other members of leadership, and to other locations. Additional projects may ...
Senior Tax Research Specialist
Dover, DE · Remote
$69K - $69K/yr
Senior Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
Senior Tax Research Specialist
Dover, DE · Remote
$69K - $69K/yr
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Lead CSC Manager - Computer User Support Specialist - (782) with Security Clearance
San Antonio, TX · On-site
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper ...
Lead CSC Manager - Computer User Support Specialist - (782) with Security Clearance
San Antonio, TX · On-site
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper ...
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air ... As an In Home Specialist Field Sales , you will spend most of your time traveling throughout your ...
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air ... As an In Home Specialist Field Sales , you will spend most of your time traveling throughout your ...
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air ... As an In Home Specialist Field Sales , you will spend most of your time traveling throughout your ...
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air ... As an In Home Specialist Field Sales , you will spend most of your time traveling throughout your ...
At CSC, we support the lifecycle of global entities by delivering high-quality corporate ... Role Overview As a Global Subsidiary Compliance Specialist, you will manage end-to-end UK corporate ...
At CSC, we support the lifecycle of global entities by delivering high-quality corporate ... Role Overview As a Global Subsidiary Compliance Specialist, you will manage end-to-end UK corporate ...
Yes TRAINING SPECIALIST SENIOR - Aegis BL 9 Combat Systems Coordinator (CSC) / Senior Aegis Fire Controlman (FCA) Make meaningful contributions that fuel critical outcomes for some of the most ...
Yes TRAINING SPECIALIST SENIOR - Aegis BL 9 Combat Systems Coordinator (CSC) / Senior Aegis Fire Controlman (FCA) Make meaningful contributions that fuel critical outcomes for some of the most ...
Associate Tax Research Specialist
Trenton, NJ · Remote
$58K - $78K/yr
Associate Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
Associate Tax Research Specialist
Trenton, NJ · Remote
$58K - $78K/yr
Associate Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... We are seeking highly motivated, enthusiastic individuals to join CSC Corptax from a remote ...
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Lead CSC Manager - Computer User Support Specialist
San Antonio, TX • On-site
EPS Corporation
Full-time
Re-posted 20 days ago
Job description
Job Title
Lead CSC Manager - Computer User Support Specialist
Location
San Antonio TX 78243, US (Primary)
Job Type
Full-time
Education
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Description
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper assignment. The Lead CSC Manager ensures the CSC section is appropriately staffed during required hours and maintains a strong understanding of ITIL best practices.
Requirements
Responsibilities: Provide daily oversight to task order personnel assigned to the CSC. Ensure the CSC section is manned appropriately. Address any scheduling conflicts. Coordinate CSC personnel across five help desk locations. Provide comprehensive Help Desk support for various IT-related needs, including assisting with creation, management, and troubleshooting of network accounts. Support common software applications including web browsing (Microsoft Edge), email (Microsoft Outlook), word processing (Microsoft Word), spreadsheets (Microsoft Excel), presentations (Microsoft PowerPoint), databases (Microsoft Access), photo editing tools, desktop publishing software, and scanning tools. Assist with telephone voicemail services and troubleshoot/resolve issues related to IT equipment and hardware. Support writing to appropriate media (USB drives, CDs, DVDs). Ensure all service requests, including trouble tickets, are prioritized. Escalate problems to the appropriate organization or process when issues cannot be resolved within designated timeframes or require specialized expertise. Maintain clear communication with users throughout the resolution process, ensuring timely updates on status and progress of service requests. Prioritize and escalate service requests as needed, maintain user communication, and deliver weekly performance metrics with process improvement recommendations. Oversee imaging, configuration, deployment, and compliance of IT equipment in accordance with ESHB, ECO/USLM approvals, and security directives (IAVA/IAVB/TCNO). Support Moves, Adds, and Changes (MAC), specialized network devices, and classified/unclassified systems. Maintain documentation, patch compliance, workload reduction initiatives, and the SharePoint help desk site with current standards and guidance.
Experience: Senior-level experience in client support and help desk operations. Proficiency in Windows Operating Systems and Microsoft Office Products. Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration. Experience with Air Force IT Service Desk support, Air Force Standard Desktop Configuration, and Air Force Remedy Ticketing System. Experience with Remote Desktop Support and overall technical assistance of Air Force IT systems. Experience supporting information systems on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks. Strong understanding of ITIL best practices
Education: Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience
Certifications: DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred). Proficiency in Windows Operating Systems and Microsoft Office Products. Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1or higher and vSphere Administration.
Desired Skills/Other Considerations
If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation.
Type of Security Clearance Required
Poly
Lead CSC Manager - Computer User Support Specialist
Location
San Antonio TX 78243, US (Primary)
Job Type
Full-time
Education
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Description
EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist to effectively manage all tickets and tasks while communicating with the Government CSC lead to ensure proper assignment. The Lead CSC Manager ensures the CSC section is appropriately staffed during required hours and maintains a strong understanding of ITIL best practices.
Requirements
Responsibilities: Provide daily oversight to task order personnel assigned to the CSC. Ensure the CSC section is manned appropriately. Address any scheduling conflicts. Coordinate CSC personnel across five help desk locations. Provide comprehensive Help Desk support for various IT-related needs, including assisting with creation, management, and troubleshooting of network accounts. Support common software applications including web browsing (Microsoft Edge), email (Microsoft Outlook), word processing (Microsoft Word), spreadsheets (Microsoft Excel), presentations (Microsoft PowerPoint), databases (Microsoft Access), photo editing tools, desktop publishing software, and scanning tools. Assist with telephone voicemail services and troubleshoot/resolve issues related to IT equipment and hardware. Support writing to appropriate media (USB drives, CDs, DVDs). Ensure all service requests, including trouble tickets, are prioritized. Escalate problems to the appropriate organization or process when issues cannot be resolved within designated timeframes or require specialized expertise. Maintain clear communication with users throughout the resolution process, ensuring timely updates on status and progress of service requests. Prioritize and escalate service requests as needed, maintain user communication, and deliver weekly performance metrics with process improvement recommendations. Oversee imaging, configuration, deployment, and compliance of IT equipment in accordance with ESHB, ECO/USLM approvals, and security directives (IAVA/IAVB/TCNO). Support Moves, Adds, and Changes (MAC), specialized network devices, and classified/unclassified systems. Maintain documentation, patch compliance, workload reduction initiatives, and the SharePoint help desk site with current standards and guidance.
Experience: Senior-level experience in client support and help desk operations. Proficiency in Windows Operating Systems and Microsoft Office Products. Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration. Experience with Air Force IT Service Desk support, Air Force Standard Desktop Configuration, and Air Force Remedy Ticketing System. Experience with Remote Desktop Support and overall technical assistance of Air Force IT systems. Experience supporting information systems on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks. Strong understanding of ITIL best practices
Education: Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience
Certifications: DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred). Proficiency in Windows Operating Systems and Microsoft Office Products. Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1or higher and vSphere Administration.
Desired Skills/Other Considerations
If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation.
Type of Security Clearance Required
Poly