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Csa Manager Jobs in Ohio (NOW HIRING)

Wash, chop, and prep weekly CSA produce for snacks and meal planning. * Advise on the grocery list ... family manages online ordering and pickup). * Maintain kitchen cleanliness and organization ...

Wash, chop, and prep weekly CSA produce for snacks and meal planning. * Advise on the grocery list ... family manages online ordering and pickup). * Maintain kitchen cleanliness and organization ...

Wash, chop, and prep weekly CSA produce for snacks and meal planning. * Advise on the grocery list ... family manages online ordering and pickup). * Maintain kitchen cleanliness and organization ...

Provide expert estimating leadership through the construction stage of the projects by managing relationships with the project team, general contractors and the client * Develop and implement robust ...

Responsible for daily monitoring to ensure compliance of DOT and Compliance, Safety, and Accountability (CSA). Assists logistics management with ensuring compliance with Department of Transportation ...

Showing results 41-60

Csa Manager information

See Ohio salary details

$21.9K

$58.3K

$97.4K

How much do csa manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for csa manager in Ohio is $58,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a CSA manager do?

A CSA manager oversees customer service operations within a company, ensuring that customer inquiries and issues are handled efficiently. They manage staff, develop service protocols, and monitor performance metrics to improve customer satisfaction. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a csa manager?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges csa managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a csa manager?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are the most commonly searched types of Csa jobs in Ohio?

The most popular types of Csa jobs in Ohio are:

What cities in Ohio are hiring for Csa Manager jobs?

Cities in Ohio with the most Csa Manager job openings:

Infographic showing various Csa Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,326 per year, or $28 per hour.

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 hours ago


Job description

Experience: Any IT / SaaS experience
Certification: ServiceNow Certified System Administrator (CSA) Mandatory
About the Role
Tata Consultancy Services (TCS) is looking for an enthusiastic and detail-oriented ServiceNow Administrator with a technical background in IT or SaaS platforms, along with ServiceNow CSA certification. This role is ideal for early-career professionals transitioning into ServiceNow platform administration and seeking to build strong foundational expertise.
The selected candidate will support platform operations, assist with configuration tasks, and collaborate with cross-functional IT and business teams to ensure smooth platform performance.
Key Responsibilities
Platform Support & Administration
  • Assist in day-to-day administration of the ServiceNow platform, following TCS and ITIL best practices.
  • Support user and group management, role assignments, and access controls.
  • Help maintain platform hygiene including basic configuration updates, scheduled job checks, and module validations
Operational Support
  • Provide Level 1.5/Level 2 support for ServiceNow-related incidents, service requests, and enhancements.
  • Troubleshoot issues related to forms, UI policies, client scripts, workflows, and catalog items under senior team guidance.
  • Work with development and functional teams to test new releases, patches, and configurations.
Configuration Assistance
  • Support configuration of ServiceNow modules such as Incident, Change, Problem, Knowledge, Service Catalog, and CMDB.
  • Assist in preparing update sets and documentation for changes.
Reporting & Data Support
  • Create and maintain basic reports, dashboards, and lists used by IT and business teams.
  • Assist in CMDB data updates and attribute maintenance.
Collaboration & Process Adherence
  • Participate in Agile/Scrum ceremonies as required.
  • Follow defined processes for incident, request, and change management.
  • Ensure compliance with quality standards, documentation guidelines, and audit requirements.

Required Qualifications
Background in IT, SaaS platforms, IT support, or enterprise applications.
Mandatory ServiceNow Certified System Administrator (CSA) certification.
Basic understanding of ITIL or IT service management concepts.
Familiarity with JavaScript, workflows, UI policies, or platform configuration concepts (academic or hands-on).
Ability to troubleshoot logically and collaborate with global teams.
Strong communication skills and eagerness to learn the ServiceNow ecosystem.
Salary Range-$65,000-$85,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter B enefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.