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Csa Manager Jobs in Ohio (NOW HIRING)

QQR

Experienced CDL Driver Safety Manager

Cincinnati, OH · On-site

$60K - $80K/yr

Monitor the company's CSA/SMS BASIC percentiles monthly across all seven categories and drive ... Manage accident and incident reporting, claims coordination, and interface with insurance carriers ...

QQR

Experienced CDL Driver Safety Manager

Cincinnati, OH · On-site

$60K - $80K/yr

Monitor the company's CSA/SMS BASIC percentiles monthly across all seven categories and drive ... Manage accident and incident reporting, claims coordination, and interface with insurance carriers ...

Vertiv Co

Electrical Engineering Manager

Westerville, OH

$118K - $151K/yr

This Engineering Manager will provide technical and operational leadership across global electrical ... Knowledge of UL60335-2-40 or equivalent CSA/UL standards * Hands-on experience with electrical ...

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$21.9K

$58.3K

$97.4K

How much do csa manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for csa manager in Ohio is $58,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,600.00 per year, depending on experience, location, and employer.

What is a csa manager?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a csa manager?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges csa managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What does a CSA manager do?

A CSA manager oversees customer service operations within a company, ensuring that customer inquiries and issues are handled efficiently. They manage staff, develop service protocols, and monitor performance metrics to improve customer satisfaction. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the most commonly searched types of Csa jobs in Ohio?

The most popular types of Csa jobs in Ohio are:

What are popular job titles related to Csa Manager jobs in Ohio?

For Csa Manager jobs in Ohio, the most frequently searched job titles are:

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Csa Manager jobs near you
Infographic showing various Csa Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,326 per year, or $28 per hour.

Product Safety Engineer - Gas Controls & Accessories

CSA Group Testing & Certification, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 12 days ago

Job description

Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Canadian Standards Association ("CSA Group"), a standards development and product certification organization, is seeking an experienced Product Safety Engineer, Fueled Appliances in our Cleveland, OH office to further position CSA Group as the leading choice for certification. Based throughout North America and reporting directly to the Product Group Managers (PGM's), this is a dynamic opportunity with growth potential for a keen, systematic and process-oriented individual who is able to see the big picture and be attentive to detail.
The Product Safety Engineer will be responsible for the safety certification of new and leading edge products, systems and technologies based on the standards established by CSA Group and other recognized Standards Development Organizations.
Responsibilities
  • Independently manage certification projects concurrently ensuring compliance with all applicable safety requirements achieving completion within time frames and cost deadlines. Evaluate products against requirements of the national / international standards and precedent decisions.
  • Demonstrate technical competency to review the work of others.
  • Demonstrate technical competency in their respective certification programs.
  • Able to accurately perform evaluation and review of complex, unique or unusual product types.
  • Demonstrates the ability to consistently manage multiple projects concurrently while maintaining on-time and on-budget performance.
  • Able to maintain high productivity in line with company expectations.
  • Reviews test data, reports and authorizes application of Certification Marks. Prepares and / or signs Certification Reports and Certificates of Compliance.
  • Conduct construction evaluation, ensuring the unit complies with the construction section of the standard; identifies rationale for compliance or non-compliance.
  • Collaborate with Lab Technician to create a work order which test are required and; the order of the tests and the number of samples required.

Education
  • Bachelor's Degree in Electrical Engineering with 4 or more years of job related experience; or Degree / Diploma in Engineering Technology or related technical field with 6 or more years experience.

Experience
  • Thorough knowledge of Standards and testing procedures
  • Knowledge of CSA and ANSI Standards like ANSI Z21.20, Z21.21:23, Z21.78; CSA 22.2, 6.5:23, 6.2, E60730-1; IEC 60730-2-5,
  • Thorough knowledge of CSA certification options, programs and services applicable to a variety of equipment

Preferred Education & Experience
  • High level of interpersonal and communication skills; customer service skills, strong problem-solving ability; detail oriented
  • Strong organizational, time and project management skills to complete job tasks independently and in a time-efficient manner
  • Ability to work unsupervised, in a team-based work environment
  • Reads, interprets and develops engineering drawings
  • Technical report writing
  • Computer proficiency (Microsoft Office)
  • Use of various lab equipment, instruments and tools

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.

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