IAM Operations Lead
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Washington, DC · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Washington, DC · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Reston, VA · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Reston, VA · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Washington, DC · Remote
$68K - $89K/yr
Bachelor's degree in CS, IT, or related field (or equivalent experience) * 1-3 years of experience ... Azure DevOps, Azure cloud services, SharePoint 2019, Power Platform (Power Apps, Power Automate ...
Quick apply
Washington, DC · Remote
$68K - $89K/yr
Bachelor's degree in CS, IT, or related field (or equivalent experience) * 1-3 years of experience ... Azure DevOps, Azure cloud services, SharePoint 2019, Power Platform (Power Apps, Power Automate ...
VA · On-site
$82K - $139K/yr
Facilitates assessments, groups, and treatment sessions as needed to support program operations. * Proactively supports clients in reducing recidivism risk while progressing toward individualized ...
VA · On-site
$82K - $139K/yr
Facilitates assessments, groups, and treatment sessions as needed to support program operations. * Proactively supports clients in reducing recidivism risk while progressing toward individualized ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Reston, VA · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Reston, VA · On-site
$99K - $225K/yr
Experience administering and maintaining Active Directory Certificate Services (AD CS) * Experience performing operational support activities, including monitoring, patching, troubleshooting, and ...
Washington, DC · Remote
$68K - $89K/yr
Bachelor's degree in CS, IT, or related field (or equivalent experience) * 1-3 years of experience ... Azure DevOps, Azure cloud services, SharePoint 2019, Power Platform (Power Apps, Power Automate ...
Quick apply
Washington, DC · Remote
$68K - $89K/yr
Bachelor's degree in CS, IT, or related field (or equivalent experience) * 1-3 years of experience ... Azure DevOps, Azure cloud services, SharePoint 2019, Power Platform (Power Apps, Power Automate ...
Annapolis Junction, MD · On-site
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
Annapolis Junction, MD · On-site
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
Annapolis Junction, MD · On-site
$58.51 - $91.70/hr
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
Annapolis Junction, MD · On-site
$58.51 - $91.70/hr
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
Annapolis, MD · On-site
$58.51 - $91.70/hr
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
Annapolis, MD · On-site
$58.51 - $91.70/hr
... CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example ...
... operational efficiency and build stronger customer relationships. Help build, support and operate ... Partner with CS and PS leaders to identify innovations, programs and expertise with strong customer ...
... operational efficiency and build stronger customer relationships. Help build, support and operate ... Partner with CS and PS leaders to identify innovations, programs and expertise with strong customer ...
Sterling, VA · On-site
$53.25 - $73/hr
Bachelor's degree in IT/CS or related field preferred; equivalent experience accepted. * Strongly preferred: Microsoft DevOps Engineer Expert and at least one relevant automation credential ...
Sterling, VA · On-site
$53.25 - $73/hr
Bachelor's degree in IT/CS or related field preferred; equivalent experience accepted. * Strongly preferred: Microsoft DevOps Engineer Expert and at least one relevant automation credential ...
Clinton, MD · On-site
$18.70 - $32.72/hr
Assists the patient care team to provide and maintain customer service focus essential for smooth operations. Primary Duties and Responsibilities * Maintains proficiency in the decontamination ...
Clinton, MD · On-site
$18.70 - $32.72/hr
Assists the patient care team to provide and maintain customer service focus essential for smooth operations. Primary Duties and Responsibilities * Maintains proficiency in the decontamination ...
Woodbridge, VA · On-site
$82K - $139K/yr
Facilitates assessments, groups, and treatment sessions as needed to support program operations. Proactively supports clients in reducing recidivism risk while progressing toward individualized ...
Woodbridge, VA · On-site
$82K - $139K/yr
Facilitates assessments, groups, and treatment sessions as needed to support program operations. Proactively supports clients in reducing recidivism risk while progressing toward individualized ...
Washington, DC · On-site
$140K - $190K/yr
Role Overview As a Mission Operations Engineer at Method, you'll be responsible for the technical ... You have a technical background (CS degree or cyber security degree) and want to maintain your ...
Washington, DC · On-site
$140K - $190K/yr
Role Overview As a Mission Operations Engineer at Method, you'll be responsible for the technical ... You have a technical background (CS degree or cyber security degree) and want to maintain your ...
Annapolis, MD · On-site
$166K - $203K/yr
Development Operations Engineer 1 - (Kubernetes, Linux, Containerization) Clearance: TS/SCI ... May substitute two years' experience with MS in Engineering or CS. Salary Range: $166k-$203k ...
Annapolis, MD · On-site
$166K - $203K/yr
Development Operations Engineer 1 - (Kubernetes, Linux, Containerization) Clearance: TS/SCI ... May substitute two years' experience with MS in Engineering or CS. Salary Range: $166k-$203k ...
Alexandria, VA · On-site
$97K - $125K/yr
... operations and advise and assist with developments to enhance the Army's Product Manager (PdM ... Provide CS guidance and documentation throughout the system development life-cycle to include ...
Alexandria, VA · On-site
$97K - $125K/yr
... operations and advise and assist with developments to enhance the Army's Product Manager (PdM ... Provide CS guidance and documentation throughout the system development life-cycle to include ...
Annapolis Junction, MD · On-site
$166K - $203K/yr
Development Operations Engineer 1 - (Kubernetes, Linux, Containerization) Clearance: TS/SCI ... May substitute two years' experience with MS in Engineering or CS. Salary Range: $166k-$203k ...
Quick apply
Annapolis Junction, MD · On-site
$166K - $203K/yr
Development Operations Engineer 1 - (Kubernetes, Linux, Containerization) Clearance: TS/SCI ... May substitute two years' experience with MS in Engineering or CS. Salary Range: $166k-$203k ...
| Aspect | Cs Operations | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in business, communications, or related fields | Often requires high school diploma or equivalent; some roles prefer certifications in customer service |
| Work Environment | Office-based, cross-departmental collaboration, process improvement focus | Customer-facing, call centers, or online support platforms |
| Employer & Industry Usage | Used in tech, retail, finance for managing customer experience operations | Common in retail, telecom, tech for direct customer interaction |
Cs Operations roles focus on managing customer service processes, improving workflows, and supporting support teams, while Customer Support Specialists handle direct customer interactions. Both roles are essential in customer service but differ in scope and responsibilities.
Cities in Washington with the most Cs Operations job openings:

Washington, DC
$99K - $225K/yr
Full-time
Medical, Life, Retirement, PTO
Re-posted 3 days ago
8.9
Based on 49 frontline employees who took The Breakroom Quiz
The Opportunity:
As an IAM Operations Lead, you'll manage the ongoing administration, maintenance, monitoring, and troubleshooting of enterprise IAM and PKI systems. You'll work closely with cybersecurity teams, system administrators, network engineers, and mission stakeholders to ensure identity services remain secure, available, and compliant with operational requirements.
In this role, you'll perform routine operational activities including certificate issuance and renewal, account and access support, system health monitoring, patching, configuration management, incident response support, and lifecycle maintenance for IAM and PKI platforms. You'll help maintain secure authentication and authorization services while supporting operational continuity and compliance initiatives.
You'll also assist with process improvement efforts, automation initiatives, and operational documentation to enhance efficiency and reliability across the IAM environment. From supporting certificate authorities and credential management systems to troubleshooting authentication issues and maintaining secure access controls, you'll help ensure enterprise identity services remain resilient and effective.
Join us. The world can't wait.
You Have:
3+ years of experience supporting or maintaining Public Key Infrastructure (PKI) environments in a cybersecurity or enterprise operations setting
Experience administering and maintaining Active Directory Certificate Services (AD CS)
Experience performing operational support activities, including monitoring, patching, troubleshooting, and maintenance of security systems
Experience supporting Certificate Authority (CA) operations, maintenance, and sustainment activities
Experience with certificate lifecycle management processes, including issuance, renewal, revocation, and automation support
Experience documenting operational procedures, troubleshooting guides, and maintenance activities
Knowledge of certificate policies, certificate structures, and operational compliance requirements
Knowledge of Linux systems administration and asymmetric cryptography concepts and applications
Active TS/SCI clearance; willingness to take a polygraph exam
HS diploma or GED
Nice If You Have:
Experience supporting Keyfactor and Venafi platforms in an operational environment
Experience maintaining and troubleshooting ACME and SCEP processes
Experience with operational automation or scripting for certificate management tasks
Security+ Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.
It services
10,000+ Employees
McLean, VA, US
1914