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Cs Operations Jobs in Connecticut (NOW HIRING)

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Customer Experience Specialist

Sharon, CT ยท On-site

$19.50 - $24.25/hr

... use within CS team and relevant business processes Ability to understand process problems and ... operational performance Champion changes on local site and with local suppliers Ensure any process ...

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Cs Operations information

What is the difference between Cs Operations vs Customer Support Specialist?

AspectCs OperationsCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related fieldsOften requires high school diploma or equivalent; some roles prefer certifications in customer service
Work EnvironmentOffice-based, cross-departmental collaboration, process improvement focusCustomer-facing, call centers, or online support platforms
Employer & Industry UsageUsed in tech, retail, finance for managing customer experience operationsCommon in retail, telecom, tech for direct customer interaction

Cs Operations roles focus on managing customer service processes, improving workflows, and supporting support teams, while Customer Support Specialists handle direct customer interactions. Both roles are essential in customer service but differ in scope and responsibilities.

Infographic showing various Cs Operations job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Manager

East Hartford, CT โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Lead avionics and embedded systems development programs from project initiation through delivery and certification.

  • Serve as the primary point of contact for customers, engineering teams, and executive stakeholders.

  • Manage project scope, schedule, budget, risks, and resource planning.


Job description

Company Description

CS Group USA, a subsidiary of CS Group, is a key player in the development and certification of safety-critical systems in the aerospace industry in the United States. 

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most prestigious aerospace manufacturers in the country. Our team operates primarily remotely, with employees based across multiple U.S. states, offering flexibility while staying closely connected. We offer competitive compensation, comprehensive benefits, and a collaborative environment that fosters skill development and active involvement in the company’s growth.

Job Description

Position Summary

We are seeking a highly experienced Project Manager to lead complex avionics and embedded systems development programs for aerospace customers. The ideal candidate will have a strong background managing engineering projects involving avionics, embedded systems, DO-178, and/or DO-254 environments, while serving as a key interface to customers and internal leadership teams.

This role requires an individual who can operate independently, manage multiple stakeholders, drive program execution, and effectively support frequent customer interactions. Local candidates are strongly preferred due to the high level of onsite collaboration and customer meetings.

Location: The role can be onsite (CT) or hybrid.

Responsibilities

  • Lead avionics and embedded systems development programs from project initiation through delivery and certification in alignment with contracts and project plans.
  • Serve as the primary point of contact for customers, engineering teams, and executive stakeholders.
  • Manage project scope, schedule, budget, risks, and resource planning.
  • Drive program execution using multiple management techniques including, but not limited to, Earned Value Management (EVM) principles, standard metrics, and agile/lean techniques.
  • Understand and apply Quality Management Systems (QMS).
  • Facilitate cross-functional collaboration between Systems, Software, Hardware, Test, and Certification teams.
  • Demonstrated ability to effectively manage and respond to difficult situations while minimizing operational disruptions.
  • Guide, mentor and train junior and upcoming managers.
  • Support business development activities.
Qualifications

Qualifications

  • Bachelor's degree in Business, Computer Engineering, Electrical Engineering, Computer Science, Aerospace Engineering, or related discipline.
  • 12+ years industry experience with 7+ years experience in formal leadership roles.
  • Background in avionics and embedded systems development or equivalent industry.
  • Strong understanding of:
    • Earned Value Management (EVM)
    • Agile/Scrum
    • Agile Product Owner expectations
    • Agile/Scrum Master expectations
  • Strong leadership, communication, stakeholder management, and organizational skills.
  • Demonstrated ability to lead projects with minimal technical and managerial support.
  • Experience coordinating cross-functional engineering teams.
  • Strong written and verbal communication skills.
  • U.S. citizenship is required.  Dual citizenship should be disclosed.
  • Able to travel approximately six to eight weeks in a year.

Additional Information

CS Group US values diversity in the workplace and encourages women, visible minorities, ethnic minorities, aboriginal people and people with disabilities to apply.

All your information will be kept confidential according to EEO guidelines.

Benefits

  • All members included in annual cash bonus opportunity
  • 2% annual retirement benefit opportunity
  • Training/Professional Development opportunities for all members
  • 6 paid holidays
  • Industry leading medical, dental, and vision Insurance
  • Vacation / Sick Time / Bereavement leave
  • Employee Assistance Program, including mental health benefits
  • Spouse / Child Optional Life 
  • Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave