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Cruise Planner Jobs (NOW HIRING)

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

Along with planning and organizing activities that keep our residents active and energized, the "Cruise Director" also coordinates our group of engaged and passionate instructors, ensuring a robust ...

Along with planning and organizing activities that keep our residents active and energized, the "Cruise Director" also coordinates our group of engaged and passionate instructors, ensuring a robust ...

Along with planning and organizing activities that keep our residents active and energized, the "Cruise Director" also coordinates our group of engaged and passionate instructors, ensuring a robust ...

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How much do cruise planner jobs pay per year?

As of Jun 11, 2026, the average yearly pay for cruise planner in the United States is $69,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a Cruise Planner job?

A Cruise Planner is a professional who helps clients plan and book cruises, including selecting destinations, cruise lines, accommodations, excursions, and other travel arrangements. They provide expert advice, ensure clients get the best deals, and handle any special requests or concerns. Cruise Planners may work independently, for a travel agency, or as part of a franchise. Their goal is to create seamless and enjoyable travel experiences tailored to each client's needs.

How do I become a cruise planner?

To become a cruise planner, candidates typically need sales or travel industry experience, strong customer service skills, and knowledge of cruise destinations and products. Many employers prefer candidates to obtain certifications such as the CLIA (Cruise Lines International Association) certification. Training may be provided by the employer, and a flexible schedule is often required due to client needs.

What are the typical daily responsibilities of a Cruise Planner?

As a Cruise Planner, your daily tasks generally include consulting with clients about their vacation preferences, researching and booking cruise packages, arranging accommodations and excursions, and handling travel documentation. You’ll also address client questions, manage last-minute changes, and coordinate with cruise lines and other vendors to ensure smooth travel experiences. Additionally, ongoing communication and follow-up with clients play a key part in building long-term relationships. This role requires staying up to date on the latest cruise offerings and travel regulations to provide the most accurate and personalized recommendations.

How much does a Carnival cruise line personal vacation planner make?

A Carnival Cruise Line personal vacation planner typically earns between $30,000 and $50,000 annually, with potential commissions and bonuses based on sales performance. Compensation can vary depending on experience, location, and the company's pay structure, which often includes a combination of salary and incentives. Strong customer service skills and knowledge of cruise products are important for success in this role.

What are the key skills and qualifications needed to thrive in the Cruise Planner position, and why are they important?

To thrive as a Cruise Planner, you’ll need expertise in travel planning, customer service, and attention to detail, often supported by experience in the travel or hospitality industry. Familiarity with computer reservation systems (CRS), cruise line booking tools, and possibly certifications like CLIA’s Accredited Cruise Counselor can be valuable. Strong interpersonal skills, problem-solving ability, and adaptability help you excel at providing personalized experiences for clients. These skills are crucial for ensuring seamless travel arrangements and building lasting client relationships in a dynamic, service-oriented environment.

How much money do Cruise Planners make?

Cruise Planners agents typically earn between $30,000 and $70,000 annually, with top performers making over $100,000. Income depends on sales volume, experience, and client base, and agents often work independently with flexible schedules. Many agents earn commissions on bookings and may also receive bonuses or incentives.

Is cruise planner worth it?

A cruise planner is a travel agent specializing in booking cruises, and their services can save time and help find better deals or packages. Their expertise can be valuable for planning complex itineraries or group travel, but the cost of their services should be weighed against potential savings and convenience.
More about Cruise Planner jobs
What cities are hiring for Cruise Planner jobs? Cities with the most Cruise Planner job openings:
What are the most commonly searched types of Cruise Planner jobs? The most popular types of Cruise Planner jobs are:
What states have the most Cruise Planner jobs? States with the most job openings for Cruise Planner jobs include:
Infographic showing various Cruise Planner job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $69,253 per year, or $33.3 per hour.
Lead, Pre-Cruise Revenue

Lead, Pre-Cruise Revenue

Royal Caribbean Group

Miami, FL • On-site

Full-time

Posted 21 days ago


Royal Caribbean Group rating

8.9

Company rating: 8.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

1st of 9 rated cruise lines


Job description

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group's Royal Caribbean International Brand has an exciting career opportunity for a full-time Lead, Pre-Cruise Revenue on the Hotel Operations Team reporting to the Manager, Pre-Cruise Revenue.
This position will work onsite in Miami, Florida.
This position is not eligible for work authorization sponsorship.
Position Summary:
The Lead, Pre-Cruise Revenue will provide pricing and inventory decisions for the Pre-Cruise Planner (PCP) for all products offered on the platform (Beverage, Shore Excursion, Internet, Dining, Spa, Photo, etc.) for the Royal Caribbean International brand. You would play a pivotal part in current and future system enhancements to ensure that the brand is maximizing revenue opportunities. You would be responsible for commercial ownership and execution excellence across all pre-cruise onboard revenue areas. This role drives strategic planning, pricing and promotion accuracy, team development, and the integration of AI-enabled tools to scale decision-making, forecasting, and execution.
Essential Duties and Responsibilities:
Strategic and Commercial Leadership
  • Drive the development of annual business objectives for all onboard revenue areas, translating targets into clear strategic plans, priorities, and execution roadmaps.
  • Own end-to-end commercial health of the pre-cruise planner, ensuring pricing, promotions, inventory, and product setups perform as intended.
  • Develop and maintain pre-cruise KPI forecasts, proactively identifying risks and opportunities to revenue, conversion, and guest satisfaction.

Pricing, Promotions and Execution Excellence
  • Ensure all pre-cruise planner inventory and product codes are accurate, complete, and up to date across Beverage, Shore Excursions, Internet, Spa, Photo, and Onboard Activities.
  • Oversee all pricing changes (promotional and everyday pricing), ensuring accuracy, compliance, and alignment with commercial strategy.
  • Finalize and ensure successful execution of promotions, new product launches, and updates to existing products.
  • Perform quality assurance on frequent pricing and promotion changes to protect revenue integrity and guest experience.

Analytics, AI and Automation
  • Provide actionable reporting and analytics with clear recommendations to increase revenue, improve guest satisfaction, and reduce operational costs.
  • Lead the integration of AI-enabled tools and automation into forecasting, promo setup, reporting, and quality checks to improve speed, accuracy, and scalability.
  • Partner with Data Science, AI, and Digital teams to continuously evolve analytical capabilities and self-service tools for the broader team.

Team Development and Leadership
  • Lead, coach, and develop analysts and managers, fostering a high-performing team that balances strong execution with strategic thinking.
  • Set clear expectations, prioritize work, and ensure consistent delivery across competing initiatives.
  • Build team capability in analytics, commercial decision-making, cross-functional communication, and emerging AI tools.

Cross-Functional Collaboration
  • Collaborate closely with Legal to develop and maintain appropriate terms and conditions for new offers and changes to existing products in the pre-cruise planner.
  • Communicate current offers and priorities to international markets, ensuring alignment to targets and timely execution.
  • Partner with Marketing, Digital, Operations, and Shipboard teams to ensure offers are positioned, executed, and supported effectively.

Ad Hoc and Continuous Improvement
  • Lead ad hoc analysis and problem-solving as business needs arise.
  • Continuously identify process gaps and opportunities to simplify, standardize, and automate workflows.

Qualifications, Knowledge and Skills:
  • Bachelor's degree required; four to eight years related financial and business analysis experience and/or training; or equivalent combination of education and experience.
  • Possess strong written and verbal communication skills and be able to work effectively with all levels of operational personnel.
  • Exceptionally strong computer and analytical skills to include experience using Word, PowerPoint, and advanced level Excel.
  • Knowledge of Hyperion, SQL, Essbase and business intelligence tools preferred.
  • Strong attention to detail.
  • Willingness to accept immediate product and project responsibility.
  • Ability to successfully operate in a team environment.
  • Excellent interpersonal skills and demonstrated professionalism.
  • Ability to manage multiple projects and responsibilities at once.

Physical Requirements:
  • While performing job functions a person in this position is regularly required to sit, stand, write, review and type reports, compile data, operate a computer, communicate, listen, and assess information.
  • A person in this position may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds.
  • A person in this position is occasionally required to walk to the dock, ascend and descend the vessel.
  • A person in this position may periodically travel domestically or internationally.
  • Visual requirements include distant, close and color vision, and ability to adjust focus.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
We are committed to providing equal employment opportunities and to providing reasonable accommodations to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.

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