Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Technology & Automation, Cost-Reducing Initiatives that allow us to scale, and Revenue-Driving ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Technology & Automation, Cost-Reducing Initiatives that allow us to scale, and Revenue-Driving ...
Dir, Customer Marketing
Miami, FL · On-site
... automation and optimization and performance across the consumer lifecycle through all stages including email, direct mail, lead acquisition, and pre-cruise marketing. This role will identify and ...
Dir, Customer Marketing
Miami, FL · On-site
... automation and optimization and performance across the consumer lifecycle through all stages including email, direct mail, lead acquisition, and pre-cruise marketing. This role will identify and ...
Sr Mgr, Product - Reservation Applications
Miami, FL · On-site
$121K - $159K/yr
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive modernization initiatives, process optimization, and automation opportunities across the ...
Sr Mgr, Product - Reservation Applications
Miami, FL · On-site
$121K - $159K/yr
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive modernization initiatives, process optimization, and automation opportunities across the ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive advanced automation and process standardization to improve prediction accuracy and minimize ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive advanced automation and process standardization to improve prediction accuracy and minimize ...
Norwegian Cruise Line Holdings Ltd. is a leading global cruise company known for its innovative ... and deliver automation opportunities (workflow optimization, digital forms, integration ...
Norwegian Cruise Line Holdings Ltd. is a leading global cruise company known for its innovative ... and deliver automation opportunities (workflow optimization, digital forms, integration ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive advanced automation and process standardization to improve prediction accuracy and minimize ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Drive advanced automation and process standardization to improve prediction accuracy and minimize ...
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
Supervisor of Operations
Miami, FL · On-site
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
Supervisor of Operations
Miami, FL · On-site
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
As Windstar Cruises advances its contact center modernization, this role will serve as a key ... automation opportunities that elevate team capacity without compromising the luxury service ...
Senior Manager, HVAC
Miami, FL · On-site
... Silversea Cruises - the most innovative fleet and private destinations, and the best people ... Implement advanced control systems, automation, and data-driven performance monitoring. * Support ...
Senior Manager, HVAC
Miami, FL · On-site
... Silversea Cruises - the most innovative fleet and private destinations, and the best people ... Implement advanced control systems, automation, and data-driven performance monitoring. * Support ...
Product Manager
Miami, FL · On-site
Norwegian Cruise Line Holdings Ltd. is a leading global cruise company operating multiple brands ... process automation, and integrations between enterprise platforms. • Experience in change ...
Product Manager
Miami, FL · On-site
Norwegian Cruise Line Holdings Ltd. is a leading global cruise company operating multiple brands ... process automation, and integrations between enterprise platforms. • Experience in change ...
Analyst, Digital Strategy
Miami, FL · On-site
... Automation Growth to manage the conception, development, implementation, and operation of trade brand compliance across all sales channels for Royal Caribbean International, Celebrity Cruises and ...
Analyst, Digital Strategy
Miami, FL · On-site
... Automation Growth to manage the conception, development, implementation, and operation of trade brand compliance across all sales channels for Royal Caribbean International, Celebrity Cruises and ...
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, datadriven Marketing Automation & CRM Strategist to elevate ...
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, datadriven Marketing Automation & CRM Strategist to elevate ...
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, data‑driven Marketing Automation & CRM Strategist to ...
Quick apply
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, data‑driven Marketing Automation & CRM Strategist to ...
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, data-driven Marketing Automation & CRM Strategist to ...
... cruise lines, libraries, and other unique venues worldwide. As Swank modernizes its digital marketing ecosystem, we're seeking a strategic, data-driven Marketing Automation & CRM Strategist to ...
Lead, Marketing Analytics
Miami, FL · On-site
Silversea Cruises is seeking a meticulous and enthusiastic Lead, Marketing Analyst to join our ... Partner with marketing operations to integrate data across marketing automation platforms, CRMs ...
Lead, Marketing Analytics
Miami, FL · On-site
Silversea Cruises is seeking a meticulous and enthusiastic Lead, Marketing Analyst to join our ... Partner with marketing operations to integrate data across marketing automation platforms, CRMs ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Technical Collaboration Work closely with lighting, video, automation, and stage management teams ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Technical Collaboration Work closely with lighting, video, automation, and stage management teams ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and ...
APM Audio
New York, NY · On-site
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Technical Collaboration Work closely with lighting, video, automation, and stage management teams ...
APM Audio
New York, NY · On-site
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Technical Collaboration Work closely with lighting, video, automation, and stage management teams ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and ...
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and ...
Cruise Automation information
See salary details
$31K - $43.6K
2% of jobs
$43.6K - $56.2K
0% of jobs
$56.2K - $68.8K
3% of jobs
$68.8K - $81.4K
7% of jobs
$91.4K is the 25th percentile. Wages below this are outliers.
$81.4K - $94K
16% of jobs
$94K - $106.5K
15% of jobs
The median wage is $116.3K / yr.
$106.5K - $119.1K
9% of jobs
$119.1K - $131.7K
21% of jobs
$134.5K is the 75th percentile. Wages above this are outliers.
$131.7K - $144.3K
9% of jobs
$144.3K - $156.9K
5% of jobs
$156.9K - $169.5K
13% of jobs
$31K
$116.6K
$169.5K
How much do cruise automation jobs pay per year?
What is a Cruise Automation job?
A Cruise Automation job typically involves working for Cruise, a company that develops self-driving vehicle technology. Roles vary across engineering, software development, operations, and safety to help build and deploy autonomous vehicles. Employees work on cutting-edge artificial intelligence, sensors, and robotics to improve transportation efficiency and safety. Positions may require expertise in machine learning, computer vision, or vehicle testing. Cruise Automation offers opportunities in San Francisco and other locations focused on autonomous driving advancements.
What are the key skills and qualifications needed to thrive in the Cruise Automation position, and why are they important?
To thrive in a Cruise Automation role, you need a strong background in software engineering, robotics, or automotive technology, often supported by a degree in computer science or a related field. Familiarity with programming languages such as C++, Python, or ROS, as well as experience with autonomous systems, simulation tools, and sensor integration, is essential. Problem-solving abilities, teamwork, and effective communication are crucial soft skills in this multidisciplinary environment. These competencies are vital for safely advancing autonomous vehicle technology and collaborating efficiently within a fast-paced, innovative team.
What are the typical day-to-day responsibilities for someone working at Cruise Automation?
At Cruise Automation, typical daily responsibilities might include developing and testing autonomous driving algorithms, analyzing sensor data, collaborating with engineering teams to troubleshoot issues, and enhancing vehicle safety features. Team members often participate in daily stand-ups, code reviews, and cross-functional meetings to align on project goals and timelines. There is a strong emphasis on continuous learning, innovation, and maintaining rigorous safety and quality standards. This dynamic work environment allows you to contribute to real-world solutions and see the direct impact of your efforts on cutting-edge technologies.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Job description
Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people's perspective through inspired travel.
Our Mission: Enriching Lives Through Travel
Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.
We are currently seeking a motivated sales leader to serve as our Director of Sales Operations & Enablement. This role plays a pivotal role in driving Windstar Cruises' global sales transformation by integrating industry best practices across Sales Operations, Revenue Operations, Sales Enablement, and Sales Technology into a unified, future-ready function. This leader oversees the full Sales Operations & Enablement ecosystem-spanning process excellence, sales technology, analytics, readiness, seller experience, and go-to-market alignment-to enable high- performing global sales teams across North America, International, Global Accounts, Charters, and Travel Partners. The Director partners closely with Revenue Management, Marketing, Global Commercial, Contact Center/VPC, IT, Finance, HR, Legal, Operations, and Itinerary Planning to ensure unified commercial execution.
This role prioritizes initiatives that deliver the greatest impact on revenue and scalability while supporting three key pillars: Technology & Automation, Cost-Reducing Initiatives that allow us to scale, and Revenue-Driving strategies.
Responsibilities
- Sales Strategy, Planning & Governance
- Partner with Sales leadership (NA, International, Global) to operationalize strategy, annual/quarterly planning, pipeline targets, and forecasting processes.
- Facilitate a cross-functional commercial council that aligns Sales, Marketing, Revenue, Itinerary Planning, and Operations on unified go-to-market plans and calendars.
- Translate business priorities into operational roadmaps, resourcing plans, and change initiatives with clear success criteria and timelines.
- Process Excellence & Global Standardization
- Design, document, and optimize global sales processes-including lead management, partner engagement, opportunity progression, quoting/contracting, and charter workflows.
- Reduce seller friction by simplifying workflows, removing manual effort, and establishing standard operating procedures (SOPs) across sales motions and regions.
- Apply Lean/Six Sigma and continuous-improvement methods to identify bottlenecks and drive measurable efficiency gains.
- Sales Technology Ownership & Data Integrity
- Serve as business owner for sales technologies (e.g., CRM, partner/travel advisor tools, content management, forecasting, sales automation, analytics; do not name vendors).
- Partner with IT to evaluate, select, implement, and optimize solutions that increase productivity, enable automation, and scale globally while maintaining security and compliance.
- Champion responsible use of AI and advanced analytics to improve forecasting, territory/partner insights, and seller effectiveness.
- Establish data governance, quality standards, integrations, and interoperability to unlock reliable reporting and decision intelligence.
- Reporting, Analytics & Decision Intelligence
- Define and manage dashboards and KPIs that provide actionable, role-based insights for executives, managers, and sellers.
- Analyze seller productivity, partner performance, pipeline health, mix/segment trends, and opportunity gaps; recommend actions to improve outcomes.
- Improve forecast accuracy and cadence; establish common definitions, guardrails, and rhythms (QBRs, pipeline reviews).
- Global Sales Enablement & Readiness
- Own the enablement strategy: onboarding, continuous learning, certifications, sales playbooks, product/itinerary training, and role-based competencies.
- Align enablement with marketing messaging, brand standards, and product strategy; ensure tools/process adoption through blended learning and field coaching.
- Coordinate channel/partner enablement for travel advisors, consortia, and key accounts; provide scalable content and toolkits for trade partners.
- Commercial Operations: Territories, Quotas & Compensation (in partnership)
- Partner with Finance and Sales leaders to support quota methodology, territory design, and capacity planning.
- Oversee sales compensation administration with HR/Finance; ensure plans are accurate, timely, and aligned to growth priorities and profitability.
- Support deal desk/charter processes, approvals, and exception governance to accelerate cycle time while protecting margin.
- Change Management, Communication & Adoption
- Lead change plans for new processes and tools: stakeholder mapping, readiness assessments, communications, and success measures.
- Establish a network of field champions and feedback loops to accelerate adoption and continuous improvement.
- Leadership, Team Building & Budget
- Hire, develop, and lead a high-performing team (analysts, enablement managers, CRM admins, program managers, sales tech owners).
- Manage function budget; prioritize investments across technology, data, training, and enablement content for ROI.
- Model Windstar's values and guest-first mindset; foster collaboration across global and matrixed teams.
Qualifications
- 10+ years in Sales Operations, Revenue Operations, Sales Enablement, Commercial Strategy, or comparable leadership roles; global or multi-region experience preferred.
- Proven track record leading sales transformation and cross-functional initiatives with measurable impact on revenue, efficiency, and seller productivity.
- Deep expertise with CRM and sales technology ecosystems; experience driving adoption, data quality, and value realization.
- Strong analytical capability-dashboard design, KPI frameworks, forecasting, and executive storytelling.
- Demonstrated success in process design, workflow optimization, and organizational change management.
- Experience building enablement programs (onboarding, readiness, content, certifications) and measuring behavior change and outcomes.
- Excellent communication and facilitation skills; ability to influence at senior levels and across geographies.
Preferred Qualifications
- Experience in travel, cruise, hospitality, luxury services, or B2B2C partner/channel environments highly desired.
- Familiarity with travel advisor ecosystems, consortia, and channel enablement.
- Background with AI/automation in sales processes; Lean/Six Sigma, PMP, or enablement certifications.
- Experience with BI/analytics tools and learning/enablement platforms.
Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
EEO:
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
About Windstar Cruises
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
1,001 - 5,000 Employees
Headquarters location
Seattle, WA, US
Year founded
1984