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Mesh

Senior Regulatory Counsel - Global Expansion

New York, NY · On-site

$152K - $207K/yr

... agent structures that support them. * Partner with Compliance and regional MLROs on licensing ... Structure and stand up local entities for new markets, including cross-border entity setup and ...

Cross Border Talents

Polish Customer Support Agent Remote

$19.25 - $25.50/hr

Polish Customer Support Agent Remote Plovdiv, Bulgaria Or refer someone Job Openings Polish Customer Support Agent Remote Job Opportunity: Customer Support Agent Polish Speaker We are hiring for a ...

Cross Border Talents

Polish Customer Support Agent

$19.25 - $25.50/hr

Polish Customer Support Agent Burgas, Bulgaria Or refer someone Job Openings Polish Customer Support Agent Job Opportunity: Customer Support Agent Polish Speaker We are hiring for a permanent ...

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Cross Border Agent information

What is the difference between Cross Border Agent vs Customs Broker?

AspectCross Border AgentCustoms Broker
CredentialsTypically requires freight forwarding and customs clearance knowledge, certifications vary by countryRequires customs broker license, certifications, and knowledge of customs regulations
Work EnvironmentLogistics companies, freight forwarding firms, shipping portsCustoms agencies, freight forwarders, import/export companies
Industry UsageUsed in international shipping, freight forwarding, logisticsUsed in import/export, customs clearance, trade compliance

Both roles involve international trade and customs processes, but a Cross Border Agent primarily manages freight movement across borders, while a Customs Broker handles customs documentation and compliance. Understanding these differences helps businesses choose the right professional for their international shipping needs.

What cities are hiring for Cross Border Agent jobs?

Cities with the most Cross Border Agent job openings:

What are popular job titles related to Cross Border Agent jobs?

For Cross Border Agent jobs, the most frequently searched job titles are:

Infographic showing various Cross Border Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

Capacity Development Manager - Mexico Cross Border

Laredo, TX • On-site

landstar
See more jobs at landstarexternal

Full-time

Re-posted 8 days ago

Landstar rating

7.0

Company rating: 7.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

 

Location: Onsite Laredo, TX

Schedule: Monday - Friday, 8a-5p, 25% Travel 

What work will you perform?

As the Capacity Development Manager, you will drive the development, alignment, and performance of Mexico-based carrier capacity to support scalable, reliable cross-border operations. Leverage your transportation, logistics, or cross-border experience to build and manage a network of qualified carrier partners, align capacity with agent and customer demand, and optimize execution through strategic pricing, performance management, and market intelligence. As a key connector between agents, operations, and carriers, you'll help ensure capacity availability, competitive pricing, and consistent service while expanding your expertise in Mexico cross-border transportation and making a measurable impact on Landstar's growing network.

Essential Responsibilities:

  • Develop and maintain a network of qualified Mexico-based carriers to ensure adequate, scalable capacity coverage across key lanes and gateways
  • Initial vetting of partner carriers to ensure current CTPAT validation
  • Identify and close capacity gaps based on agent demand, lane density, and customer needs through targeted carrier development and engagement
  • Establish and manage rate structures and capacity commitments with carriers, ensuring alignment to market conditions, service requirements, and profitability expectations
  • Maintain visibility into carrier capabilities, network preferences, and operational constraints to inform effective capacity planning and deployment decisions
  • Evaluate and onboard carriers in compliance with operational and regulatory standards, including verification of required certifications and adherence to company policies
  • Monitor and manage carrier performance against expectations for service, rate compliance, and execution; drive corrective action where needed
  • Collaborate with agents, operations teams, and facility leadership to align available capacity with execution requirements, including cross-border flows, facility throughput, and service expectations.
  • Support agents in securing capacity on strategic or constrained freight by providing carrier options, market insight, and direct engagement as appropriate
  • Leverage data and analysis to inform pricing decisions, capacity planning, and carrier development priorities
  • Capture and communicate market intelligence related to carrier behavior, pricing dynamics, and capacity trends to inform broader cross-border strategy
  • Travel approximately 25%, including travel to Mexico. Coordinate travel through the Company's travel and expense system in compliance with Company travel and reimbursement policies

Required Minimum Experience and Education: 

  • Bachelor’s degree or equivalent experience
  • 3 years of experience in transportation, logistics, or capacity development
  • Bilingual in English and Spanish

 

Preferred Experience and Education:

  • 3 years of experience in Mexico cross-border operations, including exposure to carrier networks
  • 3 years of experience negotiating rates and managing carrier pricing structures in a dynamic market environment

Knowledge, Skills and Abilities: 

  • Strong commercial and operational judgment, with the ability to balance capacity, pricing, and service expectations
  • Analytical capability to translate data into actionable decisions related to capacity planning, carrier selection, and pricing
  • Ability to influence without authority

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