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Cro Manager Jobs in Arkansas (NOW HIRING)

... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ... Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent ...

... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ... Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent ...

E-Commerce Manager

Bentonville, AR · On-site +1

$100K - $120K/yr

Own and manage key business metrics including revenue, conversion rate, average order value (AOV ... Strong understanding of digital marketing, SEO, CRO, customer acquisition, and retention strategies.

... a sponsor, CRO, or as an independent consultant. * Demonstrated proficiency in authoring or ... Working fluency with ICH E2F, ICH E2C(R2), and GVP guidelines, including signal management and ...

... a sponsor, CRO, or as an independent consultant. * Demonstrated proficiency in authoring or ... Working fluency with ICH E2F, ICH E2C(R2), and GVP guidelines, including signal management and ...

... a sponsor, CRO, or as an independent consultant. * Demonstrated proficiency in authoring or ... Working fluency with ICH E2F, ICH E2C(R2), and GVP guidelines, including signal management and ...

... a sponsor, CRO, or as an independent consultant. * Demonstrated proficiency in authoring or ... Working fluency with ICH E2F, ICH E2C(R2), and GVP guidelines, including signal management and ...

... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ... Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent ...

... and appendix management. * Evaluate scientific accuracy in narrative sections such as efficacy ... Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent ...

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Cro Manager information

See Arkansas salary details

$25.8K

$76.8K

$118.8K

How much do cro manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for cro manager in Arkansas is $76,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,294.00 and $88,991.00 per year, depending on experience, location, and employer.

What does a CRO manager do?

A CRO (Conversion Rate Optimization) manager oversees strategies to improve website or app performance by increasing user engagement and conversion rates. They analyze data, run A/B tests, and collaborate with design and marketing teams to implement improvements, often using tools like Google Analytics and testing platforms. The role requires strong analytical skills and knowledge of user behavior and digital marketing best practices.

What are the key skills and qualifications needed to thrive as a CRO manager, and why are they important?

To thrive as a CRO (Conversion Rate Optimization) Manager, you need strong analytical skills, expertise in A/B testing, data interpretation, and a background in digital marketing or a related field. Familiarity with tools like Google Analytics, Optimizely, Hotjar, and certifications in CRO or analytics platforms are commonly required. Exceptional problem-solving, creativity, and communication skills help you collaborate across teams and present actionable insights effectively. These skills are vital for driving measurable improvements in user experience and maximizing business revenue through data-driven decision-making.

How does a CRO manager typically collaborate with marketing, product, and design teams to optimize conversion rates?

A CRO Manager works closely with marketing, product, and design teams to identify opportunities for improving website or app conversion rates. This often involves analyzing user behavior data, brainstorming test ideas, and coordinating A/B testing or multivariate experiments. Regular collaboration ensures that changes align with brand messaging, user experience best practices, and overall business goals. Effective communication and cross-functional teamwork are essential, as CRO initiatives usually require input from various stakeholders to be successfully implemented and measured.

What is a CRO manager?

A CRO (Conversion Rate Optimization) Manager is a digital marketing professional responsible for improving a website’s or app’s ability to convert visitors into customers or leads. They analyze user behavior, conduct A/B testing, and implement changes to increase conversions. The role involves using data and analytics to identify opportunities for optimization and working closely with design, development, and marketing teams to execute changes. CRO Managers aim to maximize the return on investment from digital traffic by making the user experience as effective as possible.
What are popular job titles related to Cro Manager jobs in Arkansas? For Cro Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Cro Manager jobs in Arkansas look for? The top searched job categories for Cro Manager jobs in Arkansas are:
Infographic showing various Cro Manager job openings in Arkansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,785 per year, or $36.9 per hour.

Manager, Central Referral Office (CRO) and Call Center

CARTI, Inc.

Little Rock, AR • On-site

Full-time

Re-posted 26 days ago


CARTI rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Description
The Manager of the Central Referral Office (CRO) and Call Center oversees daily operations, staff, and performance to ensure efficient, accurate, and patient-centered service. This role leads referral coordinators, schedulers, and call center staff, ensuring timely referral processing, appointment scheduling, and quality customer service. The CRO Manager is responsible for workforce management, operational performance, process improvement, compliance, and achieving departmental goals. Working collaboratively with clinical and operational leadership, this position enhances patient access, optimizes workflows, and promotes service excellence and continuous improvement.
SPECIFIC JOB DUTIES AND RESPONSIBILITIES:
  1. Oversee daily operations of the Central Referral Office (CRO) and Call Center to ensure efficient, accurate, and timely, and patient-centered service.
  2. Supervise, coach, train, and develop referral coordinators, schedulers, and call center staff.
  3. Manage call center operations, including switchboard functions, call routing, message management, scripting tools, and escalation support.
  4. Monitor and analyze operational performance through productivity reports, referral aging metrics, turnaround times, call volumes, and service-level metrics to identify opportunities for improvement.
  5. Ensure accurate referral processing, patient scheduling, registration, documentation, and follow-up activities in accordance with organizational and departmental standards.
  6. Collaborate with physicians, clinic leadership, and support departments to improve patient access and scheduling workflows.
  7. Maintain and improve CRO and Call Center policies, procedures, workflows, and scheduling protocols.
  8. Coordinate staffing, time-off requests, payroll approvals, performance evaluations, and workforce coverage plans.
  9. Recruit, onboard, train, and retain high-performing team members while fostering a culture of accountability, teamwork, and customer service excellence.
  10. Utilize operational systems and technology to support patient flow, troubleshoot issues, and ensure compliance with organizational standards.
  11. Partner with leadership, IT, and other departments to address operational needs, maintain resources, and support organizational initiatives.
  12. Perform special projects and other duties as assigned

SUPERVISORY RESPONSIBILITY: Yes
EDUCATION, CERTIFICATION, LICENSURE, REGISTRATION: Bachelor's Degree in Business or related field OR equivalent experience (preferred).
EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:
  1. Minimum of five (5) years of healthcare scheduling or medical office experience and two (2) years of leadership experience.
  2. Experience managing staff performance, productivity, scheduling, and workflow operations.
  3. Knowledge of medical office operations, scheduling workflows, EMR systems, and medical terminology.
  4. Strong leadership, customer service, communication, and interpersonal skills.
  5. Excellent organizational, analytical, problem-solving, and decision-making abilities.
  6. Ability to prioritize, multitask, and manage competing demands in a fast-paced environment.
  7. Ability to collaborate effectively, lead teams, and drive operational improvements.
  8. Detail-oriented with strong accuracy, accountability, and follow-through.

REASONING ABILITY:
  1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  2. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:
  1. Must interact and communicate both verbally and in written form.
  2. Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
  3. Ability to maintain confidentiality and exercise professionalism, discretion, and sound judgment in sensitive situations.
  4. Exercises professionalism, discretion, and sound judgment when handling sensitive information, employee matters, patient concerns, and operational challenges.
  5. Ability to communicate expectations, workflow changes, and organizational goals effectively while adapting communication styles to diverse audiences

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  1. While performing the duties of this job, the employee is regularly required to talk or hear.
  2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  3. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment described here are representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

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