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Crm Technical Manager Jobs (NOW HIRING)

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

CRM Lead Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert ...

NexaMotion Group

CRM Administrator

Walton Hills, OH · On-site

The CRM Administrator is the architect and steward of NexaMotion Group's customer and revenue ... Administer the technical marketing layer -- forms, lists, segmentation and suppression logic, UTM ...

Manpower

CRM & Data Manager

Milwaukee, WI · On-site

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Transtar Aftermarket

CRM Administrator

Cleveland, OH · On-site

The CRM Administrator is the architect and steward of NexaMotion Group's customer and revenue ... Administer the technical marketing layer -- forms, lists, segmentation and suppression logic, UTM ...

L'oreal Usa

Manager- CRM (NYX)

El Segundo, CA · On-site

What You'll Do Lead, drive, and execute NYX Professional Makeup's CRM lifecycle strategy across direct messaging, the NYX Access loyalty program, data acquisition, promotional planning, cross ...

Unbound Now

CRM Administrator

Fort Worth, TX · On-site

Serve as the primary liaison with Virtuous's Customer Success Manager. Salesforce (Program CRM) * ... Manage platform vendor relationships and escalate technical issues as needed. Cross-Platform ...

VeeFriends LLC

CRM & Retention Manager

New York, NY · On-site

$110K - $130K/yr

Own and execute the end-to-end CRM strategy across email, SMS, and push - driving engagement, retention, and LTV across VeeFriends' collector and fan base * * Experience and familiarity with modern ...

Nelnet, Inc.

CRM Solutions Architect

Madison, WI · On-site

$130K - $150K/yr

Provide technical direction, training, and mentoring to CRM developers, administrators, and other architects. * Potential to lead other architects in developing and championing CRM architecture Best ...

Kforce Technology Staffing

CRM Analyst

Orlando, FL · On-site

The CRM Analyst will play a key role in building our internal digital marketing data infrastructure. This individual will be integral in managing our procedures, schemas, documentation and pipelines ...

Spark Tek Inc

CRM Sales Analyst

Andover, MA · On-site

... with technical architects to follow defined SDLC • Evaluates and leverage CRM emerging technologies to support the company growth and strategy. • Be a thought leader and drive innovation and ...

(isc)2

CRM Business Director

Position Summary The CRM Business Director will serve as the business-facing owner for ISC2's Salesforce CRM ecosystem, bridging business strategy and technical execution to ensure the platform ...

Crateandbarrel

The Senior Manager, CRM Programs shapes the strategic direction of CRM, defining how customer opportunities are translated into meaningful experiences that align with business and customer goals.

Carrington Holding Company

Serve as a CRM technical contributor and administrator for Carrington's Zendesk customer support platform (Support, Guide, Chat/Messaging, Talk, and Explore). * Provide Zendesk technical guidance to ...

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Crm Technical Manager information

See salary details

$51K

$152.3K

$193.5K

How much do crm technical manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for crm technical manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What is the difference between Crm Technical Manager vs Crm Analyst?

AspectCrm Technical ManagerCrm Analyst
Required CredentialsBachelor's in IT, Computer Science, or related; certifications like Salesforce Certified Technical ArchitectBachelor's in Business, Marketing, or related; certifications like Salesforce Certified Marketing Cloud Consultant
Work EnvironmentLeads technical teams, manages CRM system architecture, and oversees integrationsAnalyzes customer data, creates reports, and supports marketing strategies
Employer & Industry UsageUsed in tech-driven companies, CRM vendors, and large enterprisesCommon in marketing agencies, sales departments, and customer service teams

The Crm Technical Manager focuses on the technical aspects of CRM systems, including architecture and integrations, while the Crm Analyst concentrates on analyzing customer data to inform marketing and sales strategies. Both roles require CRM knowledge but serve different functions within organizations.

Is a CRM Technical Manager a good job?

A CRM Technical Manager is a valuable role responsible for overseeing the implementation and maintenance of customer relationship management systems, often requiring skills in CRM platforms like Salesforce or Microsoft Dynamics and technical expertise in integrations and data management. The position typically offers competitive salaries, opportunities for career growth, and involves managing technical teams and projects in a business environment.

What cities are hiring for Crm Technical Manager jobs?

Cities with the most Crm Technical Manager job openings:

What states have the most Crm Technical Manager jobs?

States with the most job openings for Crm Technical Manager jobs include:

What are popular job titles related to Crm Technical Manager jobs?

For Crm Technical Manager jobs, the most frequently searched job titles are:

CRM Lead

San Francisco, CA • On-site

Harper Group
Manufacturing • 11 - 50 employees
Learn more about Harper Groupexternal

$150K - $190K/yr

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

Key responsibilities

  • Own the full CRM strategy and design lifecycle programs that drive retention, upsell, cross-sell, and referrals.

  • Build and optimize automated, trigger-based, behavior-driven campaigns to reach customers at the right moment with the right message.

  • Identify and address revenue leaks by auditing the customer journey and building programs to improve engagement and reduce lapses.

Job description

CRM Lead
Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed - on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works.
The role
Acquisition gets a customer in the door; you own everything after. Harper has thousands of customers and adds ~1,000 more a month, and what happens after they sign matters as much as how they got here. Every gap in the lifecycle is a revenue leak: policies that lapse, referrals that never happen, customers who forget Harper exists until something breaks. You own the systems and campaigns that close those gaps and keep Harper indispensable - not just at renewal, but at every moment in between.
You're a CRM and lifecycle marketer who thinks in revenue, not sends - equal parts strategist and executor, designing a segmentation model in the morning and QA'ing a drip sequence in the afternoon. You report to the Head of Marketing and work hand-in-hand with the growth and product teams. Winning in 6-12 months looks like a measurably healthier customer base, a repeatable lifecycle playbook, and a CRM that's a revenue driver - not a support function.
What you'll do
  • Own the full CRM strategy. Design and run lifecycle programs that drive retention, upsell, cross-sell, and referrals across Harper's customer base.
  • Build and optimize automated sequences. Trigger-based, behavior-driven campaigns that reach customers at the right moment with the right message.
  • Find and close revenue leaks. Audit the journey for where policies lapse, engagement drops, or referrals stall - then build the programs that fix it.
  • Segment and personalize. Build audiences by industry, policy type, lifecycle stage, and engagement signal to drive relevance at scale.
  • Own referral and advocacy. Turn happy customers into a growth channel with structured referral and testimonial programs.
  • Drive measurable revenue. Tie every program to retention, LTV, and revenue impact - not vanity metrics.

Who you are
  • You've owned CRM end-to-end for a company with a large, active customer base - not just managed a tool.
  • You think in revenue terms: retention, expansion, referral, and reactivation - and you report on LTV and revenue, not open rates.
  • You've built segmentation strategies from scratch and can explain the logic behind every audience you create.
  • You're as comfortable writing the brief for a drip sequence as you are pulling cohort data to evaluate it.
  • You've worked in a fast-moving environment where you had to prioritize ruthlessly and ship quickly.
  • You believe the best CRM is invisible to the customer - it just feels like the company knows them.
  • You're based in San Francisco or willing to relocate.

The reality - read this before you apply
This is a revenue seat, measured in retention, LTV, and lifecycle-driven revenue - not opens, clicks, or sends. It's on-site in San Francisco, in person, long days, high standards. The customer base is thousands of businesses and growing every month, which means the leaks are real and they're yours to find and fix - often before anyone else notices them. You'll calibrate lifecycle programs against what the business actually needs at each moment, so the job is as much operational discipline and data judgment as it is marketing instinct.
This is explicitly not a batch-and-blast email role, and it isn't a place to manage a plan someone else owns. Almost no one takes it for insurance - they take it because owning the full post-acquisition relationship for a company growing ~100x, with a direct line to revenue, is a rare seat. If being measured that directly is the appeal, apply. If it's a deterrent, it won't get easier here.
Compensation & logistics
  • Salary: $150,000-$190,000, plus performance bonus and equity.
  • Location: On-site, San Francisco. Based here or willing to relocate.
  • Schedule: Monday-Friday, long days, in the building with the team.

Benefits
  • Uber commuter benefits
  • Meals provided - breakfast, lunch, and dinner
  • Snacks, drinks, and coffee stocked daily
  • Free gym membership
  • Health, dental, and vision insurance

Requirements
  • 5+ years of CRM or lifecycle marketing experience, with direct ownership of retention and engagement outcomes
  • Hands-on experience building automated campaigns in at least one major CRM or marketing automation platform (HubSpot, Salesforce Marketing Cloud, Klaviyo, Iterable, Braze, or comparable)
  • Proven track record improving retention, reducing churn, or increasing LTV through lifecycle programs
  • Strong analytical skills - comfortable working with customer data to segment audiences and measure campaign impact
  • Experience collaborating with product, sales, or customer success teams to align on lifecycle moments and messaging
  • Excellent written communication - able to brief and evaluate copy across a range of tones and formats
  • This is not a brand, content, or comms role

Nice to have
  • Experience in insurance, fintech, or another regulated industry with complex customer relationships
  • Familiarity with SMB customer bases and the triggers and behaviors unique to small business owners
  • Experience designing referral or advocacy programs
  • Working knowledge of data tools and CRM analytics (SQL, Looker, Mixpanel, or similar)
  • Background scaling CRM in a high-growth startup environment

Process
  • People screen - fit and alignment
  • Lead screen - skills and judgment
  • Super day - how you operate in real time

To apply
Send your resume and one lifecycle program you built that moved retention or revenue - what you built, and what it did.

Apply